I have recently installed Office XP Professional. I would like to begin to
use Outlook (I currently use Outlook Express) however when I open it nothing
works. The main screen lists My Computer files. When I try to go into File
and click on "New Message" or anything else for that matter it says "Could
not open the item. Try again".

Please advice as to what may be wrong.

I have uninstalled and reinstalled Office twice with the same results.

Thank you.

You have to configure outlook, ie with a data file and accounts

"AGarland" wrote in message
...
I have recently installed Office XP Professional. I would like to begin to
use Outlook (I currently use Outlook Express) however when I open it
nothing
works. The main screen lists My Computer files. When I try to go into File
and click on "New Message" or anything else for that matter it says "Could
not open the item. Try again".

Please advice as to what may be wrong.

I have uninstalled and reinstalled Office twice with the same results.

Thank you.

Could you explain in more detail.

"DL" wrote:

You have to configure outlook, ie with a data file and accounts

"AGarland" wrote in message
...
I have recently installed Office XP Professional. I would like to begin to
use Outlook (I currently use Outlook Express) however when I open it
nothing
works. The main screen lists My Computer files. When I try to go into File
and click on "New Message" or anything else for that matter it says "Could
not open the item. Try again".

Please advice as to what may be wrong.

I have uninstalled and reinstalled Office twice with the same results.

Thank you.

http://products.secureserver.net/ema...il_outlook.htm
may help

"AGarland" wrote in message
...
Could you explain in more detail.

"DL" wrote:

You have to configure outlook, ie with a data file and accounts

"AGarland" wrote in message
...
I have recently installed Office XP Professional. I would like to begin
to
use Outlook (I currently use Outlook Express) however when I open it
nothing
works. The main screen lists My Computer files. When I try to go into
File
and click on "New Message" or anything else for that matter it says
"Could
not open the item. Try again".

Please advice as to what may be wrong.

I have uninstalled and reinstalled Office twice with the same results.

Thank you.

Reinstalling won't help with configuration issues.
You haven't configured an email account yet. Use Control Panel- Mail to
setup your account.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"AGarland" wrote in message
...
I have recently installed Office XP Professional. I would like to begin to
use Outlook (I currently use Outlook Express) however when I open it
nothing
works. The main screen lists My Computer files. When I try to go into File
and click on "New Message" or anything else for that matter it says "Could
not open the item. Try again".

Please advice as to what may be wrong.

I have uninstalled and reinstalled Office twice with the same results.

Thank you.