I have just installed Outlook 2003 on XP and when I start the application it
immediately freezes completely. Anybody able to help?

"Elling Hamso" wrote:

I have just installed Outlook 2003 on XP and when I start the application it
immediately freezes completely. Anybody able to help?



few things to try,

1go to control panel,add or remove programs , office , select re-install or
repair

2 run "C:\Program Files\Microsoft Office\OFFICE11\outlook.exe /safe" and
see if this opens okay ( pretty much same as number 3 )

3 rename "C:\Documents and Settings\your user name\Application
Data\Microsoft\Outlook " and "C:\Documents and Settings\your user
name\Local Settings\Application Data\Microsoft\Outlook " and test to see if
it opens then .

4 run "C:\Program Files\Common Files\System\MSMAPI\1033\mlcfg32.cpl " ,
click show profiles and create a new profile to see if that opens up ok ,
remembering to select either prompt for a profile or changing it to use the
one you created as the default.

Thanks, this helped part of the way, now the application only freezes when
sending emails (IMAP), this is so frustrating!.

Elling


"JG007" wrote in message
...


"Elling Hamso" wrote:

I have just installed Outlook 2003 on XP and when I start the application
it
immediately freezes completely. Anybody able to help?



few things to try,

1go to control panel,add or remove programs , office , select re-install
or
repair

2 run "C:\Program Files\Microsoft Office\OFFICE11\outlook.exe /safe" and
see if this opens okay ( pretty much same as number 3 )

3 rename "C:\Documents and Settings\your user name\Application
Data\Microsoft\Outlook " and "C:\Documents and Settings\your user
name\Local Settings\Application Data\Microsoft\Outlook " and test to see
if
it opens then .

4 run "C:\Program Files\Common Files\System\MSMAPI\1033\mlcfg32.cpl " ,
click show profiles and create a new profile to see if that opens up ok ,
remembering to select either prompt for a profile or changing it to use
the
one you created as the default.