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I've installed Outlook 2003 on Vista Home Premium and migrated my pst file to
my new computer. When I try to load Outlook, I get the following message: "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." This is the path I used for the pst file: C:\Users\myname\AppData\Microsoft\Outlook I am desperate to get this fixed, I've got 5 yrs of accumulated data in Outlook for my business - I'm in panic mode - please help - someone, anyone! -- ~Trish:-) |
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I copied the the pst files (outlook & archive) from my old computer to my
external hard drive then from the external to the new computer. "flag set" - haven't a clue what that is Diane? -- ~Trish:-) "Diane Poremsky [MVP]" wrote: how did you migrate the pst? is the read-only flag set? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** "TrishAtCP" wrote in message ... I've installed Outlook 2003 on Vista Home Premium and migrated my pst file to my new computer. When I try to load Outlook, I get the following message: "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." This is the path I used for the pst file: C:\Users\myname\AppData\Microsoft\Outlook I am desperate to get this fixed, I've got 5 yrs of accumulated data in Outlook for my business - I'm in panic mode - please help - someone, anyone! -- ~Trish:-) |
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In Explorer, properties of the pst - Read only ticked?
Was outlook set up and functioning prior to you migrating? If so and you overwrote the existing pst's, then thats a good way to corrupt both them and the profile Move any pst's in the default location to a temp folder. Re copy your pst's from external drive to the default location (Note pst's do not *have to be* in the default location. In the Control Panel, Mail Applet, create a new Profile, add these data files set one as the default store, configure accounts & test. "TrishAtCP" wrote in message ... I copied the the pst files (outlook & archive) from my old computer to my external hard drive then from the external to the new computer. "flag set" - haven't a clue what that is Diane? -- ~Trish:-) "Diane Poremsky [MVP]" wrote: how did you migrate the pst? is the read-only flag set? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** "TrishAtCP" wrote in message ... I've installed Outlook 2003 on Vista Home Premium and migrated my pst file to my new computer. When I try to load Outlook, I get the following message: "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." This is the path I used for the pst file: C:\Users\myname\AppData\Microsoft\Outlook I am desperate to get this fixed, I've got 5 yrs of accumulated data in Outlook for my business - I'm in panic mode - please help - someone, anyone! -- ~Trish:-) |
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Thanks for the leads Diane.
Yes, the outlook.pst file was read only, I unchecked the read only box and saved it. No difference. The archive.pst file wasn't read only. As for the outlook program itself, it was a brand new installation on the new computer with vista. Once I installed it I went to C:\Users\Trish\AppData\Microsoft\Outlook to see what was in there. There was no outlook.pst file. Then I copied my files from the external into that folder. I've now tried renaming my pst files to outlook1.pst and archive1.pst in that same folder (which I think is the default folder), uninstalling outlook 2003, then reinstalling it. Same message comes up: "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." In the interim, I tried installing a borrowed copy (for testing purposes only) of Outlook 2007. Not having any luck there either so I uninstalled it. Any other ideas? I very much appreciate your help, feeling very lost and vulnerable with the prospect of losing all my tasks, contacts, notes and email history. -- ~Trish:-) "DL" wrote: In Explorer, properties of the pst - Read only ticked? Was outlook set up and functioning prior to you migrating? If so and you overwrote the existing pst's, then thats a good way to corrupt both them and the profile Move any pst's in the default location to a temp folder. Re copy your pst's from external drive to the default location (Note pst's do not *have to be* in the default location. In the Control Panel, Mail Applet, create a new Profile, add these data files set one as the default store, configure accounts & test. "TrishAtCP" wrote in message ... I copied the the pst files (outlook & archive) from my old computer to my external hard drive then from the external to the new computer. "flag set" - haven't a clue what that is Diane? -- ~Trish:-) "Diane Poremsky [MVP]" wrote: how did you migrate the pst? is the read-only flag set? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** "TrishAtCP" wrote in message ... I've installed Outlook 2003 on Vista Home Premium and migrated my pst file to my new computer. When I try to load Outlook, I get the following message: "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." This is the path I used for the pst file: C:\Users\myname\AppData\Microsoft\Outlook I am desperate to get this fixed, I've got 5 yrs of accumulated data in Outlook for my business - I'm in panic mode - please help - someone, anyone! -- ~Trish:-) |
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Here's what I've now tried:
I renamed the folder C:\Users\Trish\AppData\Microsoft\Outlook to Outlook1 and created a new Outlook folder in Microsoft. I uninstalled Outlook 2003 and then reinstalled it. I thought that if you were on point about my having corrupted the pst file, this action would recreate it without my data file interfering. Some outcome. In fact, when I go to the C:\Users\Trish\AppData\Microsoft\Outlook folder after the reinstallation, there's nothing in there. -- ~Trish:-) "TrishAtCP" wrote: Thanks for the leads Diane. Yes, the outlook.pst file was read only, I unchecked the read only box and saved it. No difference. The archive.pst file wasn't read only. As for the outlook program itself, it was a brand new installation on the new computer with vista. Once I installed it I went to C:\Users\Trish\AppData\Microsoft\Outlook to see what was in there. There was no outlook.pst file. Then I copied my files from the external into that folder. I've now tried renaming my pst files to outlook1.pst and archive1.pst in that same folder (which I think is the default folder), uninstalling outlook 2003, then reinstalling it. Same message comes up: "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." In the interim, I tried installing a borrowed copy (for testing purposes only) of Outlook 2007. Not having any luck there either so I uninstalled it. Any other ideas? I very much appreciate your help, feeling very lost and vulnerable with the prospect of losing all my tasks, contacts, notes and email history. -- ~Trish:-) "DL" wrote: In Explorer, properties of the pst - Read only ticked? Was outlook set up and functioning prior to you migrating? If so and you overwrote the existing pst's, then thats a good way to corrupt both them and the profile Move any pst's in the default location to a temp folder. Re copy your pst's from external drive to the default location (Note pst's do not *have to be* in the default location. In the Control Panel, Mail Applet, create a new Profile, add these data files set one as the default store, configure accounts & test. "TrishAtCP" wrote in message ... I copied the the pst files (outlook & archive) from my old computer to my external hard drive then from the external to the new computer. "flag set" - haven't a clue what that is Diane? -- ~Trish:-) "Diane Poremsky [MVP]" wrote: how did you migrate the pst? is the read-only flag set? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** "TrishAtCP" wrote in message ... I've installed Outlook 2003 on Vista Home Premium and migrated my pst file to my new computer. When I try to load Outlook, I get the following message: "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." This is the path I used for the pst file: C:\Users\myname\AppData\Microsoft\Outlook I am desperate to get this fixed, I've got 5 yrs of accumulated data in Outlook for my business - I'm in panic mode - please help - someone, anyone! -- ~Trish:-) |
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Reinstallation doesn't fix configuration issues. Renaming the Outlook folder
and recreating it corrupted your mail profile. You'll need to recreate it now. See http://www.howto-outlook.com/faq/newprofile.htm -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "TrishAtCP" wrote in message ... Here's what I've now tried: I renamed the folder C:\Users\Trish\AppData\Microsoft\Outlook to Outlook1 and created a new Outlook folder in Microsoft. I uninstalled Outlook 2003 and then reinstalled it. I thought that if you were on point about my having corrupted the pst file, this action would recreate it without my data file interfering. Some outcome. In fact, when I go to the C:\Users\Trish\AppData\Microsoft\Outlook folder after the reinstallation, there's nothing in there. -- ~Trish:-) "TrishAtCP" wrote: Thanks for the leads Diane. Yes, the outlook.pst file was read only, I unchecked the read only box and saved it. No difference. The archive.pst file wasn't read only. As for the outlook program itself, it was a brand new installation on the new computer with vista. Once I installed it I went to C:\Users\Trish\AppData\Microsoft\Outlook to see what was in there. There was no outlook.pst file. Then I copied my files from the external into that folder. I've now tried renaming my pst files to outlook1.pst and archive1.pst in that same folder (which I think is the default folder), uninstalling outlook 2003, then reinstalling it. Same message comes up: "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." In the interim, I tried installing a borrowed copy (for testing purposes only) of Outlook 2007. Not having any luck there either so I uninstalled it. Any other ideas? I very much appreciate your help, feeling very lost and vulnerable with the prospect of losing all my tasks, contacts, notes and email history. -- ~Trish:-) "DL" wrote: In Explorer, properties of the pst - Read only ticked? Was outlook set up and functioning prior to you migrating? If so and you overwrote the existing pst's, then thats a good way to corrupt both them and the profile Move any pst's in the default location to a temp folder. Re copy your pst's from external drive to the default location (Note pst's do not *have to be* in the default location. In the Control Panel, Mail Applet, create a new Profile, add these data files set one as the default store, configure accounts & test. "TrishAtCP" wrote in message ... I copied the the pst files (outlook & archive) from my old computer to my external hard drive then from the external to the new computer. "flag set" - haven't a clue what that is Diane? -- ~Trish:-) "Diane Poremsky [MVP]" wrote: how did you migrate the pst? is the read-only flag set? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** "TrishAtCP" wrote in message ... I've installed Outlook 2003 on Vista Home Premium and migrated my pst file to my new computer. When I try to load Outlook, I get the following message: "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." This is the path I used for the pst file: C:\Users\myname\AppData\Microsoft\Outlook I am desperate to get this fixed, I've got 5 yrs of accumulated data in Outlook for my business - I'm in panic mode - please help - someone, anyone! -- ~Trish:-) |
#8
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Robert, you are brilliant! Following the instructions in the document you
send me a link to enabled me to open Outlook. Now, can you tell me how I can use the pst file from my old computer instead of the empty pst file that outlook has just created? I've done imports in the past that have not imported everything - missed signature files, rules, etc. Do you have any idea of I can just trade the current empty outlook.pst file for my outlook.pst file that's 1.5GB? -- ~Trish:-) "Roady [MVP]" wrote: Reinstallation doesn't fix configuration issues. Renaming the Outlook folder and recreating it corrupted your mail profile. You'll need to recreate it now. See http://www.howto-outlook.com/faq/newprofile.htm -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "TrishAtCP" wrote in message ... Here's what I've now tried: I renamed the folder C:\Users\Trish\AppData\Microsoft\Outlook to Outlook1 and created a new Outlook folder in Microsoft. I uninstalled Outlook 2003 and then reinstalled it. I thought that if you were on point about my having corrupted the pst file, this action would recreate it without my data file interfering. Some outcome. In fact, when I go to the C:\Users\Trish\AppData\Microsoft\Outlook folder after the reinstallation, there's nothing in there. -- ~Trish:-) "TrishAtCP" wrote: Thanks for the leads Diane. Yes, the outlook.pst file was read only, I unchecked the read only box and saved it. No difference. The archive.pst file wasn't read only. As for the outlook program itself, it was a brand new installation on the new computer with vista. Once I installed it I went to C:\Users\Trish\AppData\Microsoft\Outlook to see what was in there. There was no outlook.pst file. Then I copied my files from the external into that folder. I've now tried renaming my pst files to outlook1.pst and archive1.pst in that same folder (which I think is the default folder), uninstalling outlook 2003, then reinstalling it. Same message comes up: "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." In the interim, I tried installing a borrowed copy (for testing purposes only) of Outlook 2007. Not having any luck there either so I uninstalled it. Any other ideas? I very much appreciate your help, feeling very lost and vulnerable with the prospect of losing all my tasks, contacts, notes and email history. -- ~Trish:-) "DL" wrote: In Explorer, properties of the pst - Read only ticked? Was outlook set up and functioning prior to you migrating? If so and you overwrote the existing pst's, then thats a good way to corrupt both them and the profile Move any pst's in the default location to a temp folder. Re copy your pst's from external drive to the default location (Note pst's do not *have to be* in the default location. In the Control Panel, Mail Applet, create a new Profile, add these data files set one as the default store, configure accounts & test. "TrishAtCP" wrote in message ... I copied the the pst files (outlook & archive) from my old computer to my external hard drive then from the external to the new computer. "flag set" - haven't a clue what that is Diane? -- ~Trish:-) "Diane Poremsky [MVP]" wrote: how did you migrate the pst? is the read-only flag set? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** "TrishAtCP" wrote in message ... I've installed Outlook 2003 on Vista Home Premium and migrated my pst file to my new computer. When I try to load Outlook, I get the following message: "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." This is the path I used for the pst file: C:\Users\myname\AppData\Microsoft\Outlook I am desperate to get this fixed, I've got 5 yrs of accumulated data in Outlook for my business - I'm in panic mode - please help - someone, anyone! -- ~Trish:-) |
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TrishAtCP wrote:
As for the outlook program itself, it was a brand new installation on the new computer with vista. Once I installed it I went to C:\Users\Trish\AppData\Microsoft\Outlook That would tell you nothing and, in fact, nothing will be there. The folder you should examine is C:\Users\Trish\AppData\Local\Microsoft\Outlook to see what was in there. There was no outlook.pst file. Then I copied my files from the external into that folder. You would have had to create that folder in order copy anything there. After copy the PST to some folder OTHER THAN the one I named, Open the Mail applet in Control Panel, click the Data Files tab, and add the PST you placed on disk. Set it to be your delivery location. Remove the PST that the Outlook installation created for you. Start Outlook and you'll be good to go. -- Brian Tillman [MVP-Outlook] |
#10
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That's also in the instructions in the document.
In short; File- Open- Outlook Data File... Never overwrite or import pst-files unless you like to start over again ;-) Signatures are not kept in the pst-file. See http://www.msoutlook.info/question/84 -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "TrishAtCP" wrote in message ... Robert, you are brilliant! Following the instructions in the document you send me a link to enabled me to open Outlook. Now, can you tell me how I can use the pst file from my old computer instead of the empty pst file that outlook has just created? I've done imports in the past that have not imported everything - missed signature files, rules, etc. Do you have any idea of I can just trade the current empty outlook.pst file for my outlook.pst file that's 1.5GB? -- ~Trish:-) "Roady [MVP]" wrote: Reinstallation doesn't fix configuration issues. Renaming the Outlook folder and recreating it corrupted your mail profile. You'll need to recreate it now. See http://www.howto-outlook.com/faq/newprofile.htm -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "TrishAtCP" wrote in message ... Here's what I've now tried: I renamed the folder C:\Users\Trish\AppData\Microsoft\Outlook to Outlook1 and created a new Outlook folder in Microsoft. I uninstalled Outlook 2003 and then reinstalled it. I thought that if you were on point about my having corrupted the pst file, this action would recreate it without my data file interfering. Some outcome. In fact, when I go to the C:\Users\Trish\AppData\Microsoft\Outlook folder after the reinstallation, there's nothing in there. -- ~Trish:-) "TrishAtCP" wrote: Thanks for the leads Diane. Yes, the outlook.pst file was read only, I unchecked the read only box and saved it. No difference. The archive.pst file wasn't read only. As for the outlook program itself, it was a brand new installation on the new computer with vista. Once I installed it I went to C:\Users\Trish\AppData\Microsoft\Outlook to see what was in there. There was no outlook.pst file. Then I copied my files from the external into that folder. I've now tried renaming my pst files to outlook1.pst and archive1.pst in that same folder (which I think is the default folder), uninstalling outlook 2003, then reinstalling it. Same message comes up: "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." In the interim, I tried installing a borrowed copy (for testing purposes only) of Outlook 2007. Not having any luck there either so I uninstalled it. Any other ideas? I very much appreciate your help, feeling very lost and vulnerable with the prospect of losing all my tasks, contacts, notes and email history. -- ~Trish:-) "DL" wrote: In Explorer, properties of the pst - Read only ticked? Was outlook set up and functioning prior to you migrating? If so and you overwrote the existing pst's, then thats a good way to corrupt both them and the profile Move any pst's in the default location to a temp folder. Re copy your pst's from external drive to the default location (Note pst's do not *have to be* in the default location. In the Control Panel, Mail Applet, create a new Profile, add these data files set one as the default store, configure accounts & test. "TrishAtCP" wrote in message ... I copied the the pst files (outlook & archive) from my old computer to my external hard drive then from the external to the new computer. "flag set" - haven't a clue what that is Diane? -- ~Trish:-) "Diane Poremsky [MVP]" wrote: how did you migrate the pst? is the read-only flag set? -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: ** Please include your Outlook version, Account type, and Windows Version when requesting assistance ** "TrishAtCP" wrote in message ... I've installed Outlook 2003 on Vista Home Premium and migrated my pst file to my new computer. When I try to load Outlook, I get the following message: "Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." This is the path I used for the pst file: C:\Users\myname\AppData\Microsoft\Outlook I am desperate to get this fixed, I've got 5 yrs of accumulated data in Outlook for my business - I'm in panic mode - please help - someone, anyone! -- ~Trish:-) |
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