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#1
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Computer: stand-alone notebook PC running Widows XP Pro, SP2, all updates
current. Problem: I uninstalled Office 2003 and then re-installed it. Word and the other programs except Outlook 2003 appear to be fine. When I double click Outlook (even if I use Safe mode), it appears to start, goes to the outline of the mail screen and then quits. I then see the following dialog box: "Cannot start Microsoft Outlook. Unable to Open the Outlook Window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." Anyone have any idea what is going on here and how to take care of it? |
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#2
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#3
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Use the Mail Applet in the control panel to check the account settings and
that the data file is connected. Why the reinstall? "Landing Gear" Landing wrote in message ... Computer: stand-alone notebook PC running Widows XP Pro, SP2, all updates current. Problem: I uninstalled Office 2003 and then re-installed it. Word and the other programs except Outlook 2003 appear to be fine. When I double click Outlook (even if I use Safe mode), it appears to start, goes to the outline of the mail screen and then quits. I then see the following dialog box: "Cannot start Microsoft Outlook. Unable to Open the Outlook Window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." Anyone have any idea what is going on here and how to take care of it? |
#4
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[Combining replies]
I sent my computer back to the manufacturer for a new hard drive. PRIOR to sending the machine in, I had imaged the old drive (and by the way, Outlook was working fine). When I restored the new hard drive, everything was working fine (even Word), EXCEPT for Outlook. Therefore, I figured I would try the "uninstall then reinstall" approach. It appears to me that even after an uninstall, Microsoft is still storing REMNANTS of this application in, at the minimum C:\program files\microsoft, C:\Documents and Settings\Name of User\Application Data\Microsoft\Outlook AND C:\Documents and Settings\Name of User\Local Settings\Application Data\Microsoft\Outlook and who knows where else? What's wrong here? Thank you all for your help! "DL" wrote: Use the Mail Applet in the control panel to check the account settings and that the data file is connected. Why the reinstall? "Landing Gear" Landing wrote in message ... Computer: stand-alone notebook PC running Widows XP Pro, SP2, all updates current. Problem: I uninstalled Office 2003 and then re-installed it. Word and the other programs except Outlook 2003 appear to be fine. When I double click Outlook (even if I use Safe mode), it appears to start, goes to the outline of the mail screen and then quits. I then see the following dialog box: "Cannot start Microsoft Outlook. Unable to Open the Outlook Window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." Anyone have any idea what is going on here and how to take care of it? |
#5
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Niether the data files or the Profile is affected by an uninstall/reinstall
Use the mail applet in the control panel to create a new Profile, add the data file & accounts & test "Landing Gear" wrote in message ... [Combining replies] I sent my computer back to the manufacturer for a new hard drive. PRIOR to sending the machine in, I had imaged the old drive (and by the way, Outlook was working fine). When I restored the new hard drive, everything was working fine (even Word), EXCEPT for Outlook. Therefore, I figured I would try the "uninstall then reinstall" approach. It appears to me that even after an uninstall, Microsoft is still storing REMNANTS of this application in, at the minimum C:\program files\microsoft, C:\Documents and Settings\Name of User\Application Data\Microsoft\Outlook AND C:\Documents and Settings\Name of User\Local Settings\Application Data\Microsoft\Outlook and who knows where else? What's wrong here? Thank you all for your help! "DL" wrote: Use the Mail Applet in the control panel to check the account settings and that the data file is connected. Why the reinstall? "Landing Gear" Landing wrote in message ... Computer: stand-alone notebook PC running Widows XP Pro, SP2, all updates current. Problem: I uninstalled Office 2003 and then re-installed it. Word and the other programs except Outlook 2003 appear to be fine. When I double click Outlook (even if I use Safe mode), it appears to start, goes to the outline of the mail screen and then quits. I then see the following dialog box: "Cannot start Microsoft Outlook. Unable to Open the Outlook Window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." Anyone have any idea what is going on here and how to take care of it? |
#6
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It now says the same, "Outlook3.pst is not a personal folders file" which is
pretty odd since it was one before. How can one remove Outlook AND all its remnants? "DL" wrote: Niether the data files or the Profile is affected by an uninstall/reinstall Use the mail applet in the control panel to create a new Profile, add the data file & accounts & test "Landing Gear" wrote in message ... [Combining replies] I sent my computer back to the manufacturer for a new hard drive. PRIOR to sending the machine in, I had imaged the old drive (and by the way, Outlook was working fine). When I restored the new hard drive, everything was working fine (even Word), EXCEPT for Outlook. Therefore, I figured I would try the "uninstall then reinstall" approach. It appears to me that even after an uninstall, Microsoft is still storing REMNANTS of this application in, at the minimum C:\program files\microsoft, C:\Documents and Settings\Name of User\Application Data\Microsoft\Outlook AND C:\Documents and Settings\Name of User\Local Settings\Application Data\Microsoft\Outlook and who knows where else? What's wrong here? Thank you all for your help! "DL" wrote: Use the Mail Applet in the control panel to check the account settings and that the data file is connected. Why the reinstall? "Landing Gear" Landing wrote in message ... Computer: stand-alone notebook PC running Widows XP Pro, SP2, all updates current. Problem: I uninstalled Office 2003 and then re-installed it. Word and the other programs except Outlook 2003 appear to be fine. When I double click Outlook (even if I use Safe mode), it appears to start, goes to the outline of the mail screen and then quits. I then see the following dialog box: "Cannot start Microsoft Outlook. Unable to Open the Outlook Window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." Anyone have any idea what is going on here and how to take care of it? |
#7
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Thats unlikely to do anything.
Run scanpst.exe on the outlook3.pst If it gives the same msg then this pst is corrupted "Landing Gear" wrote in message ... It now says the same, "Outlook3.pst is not a personal folders file" which is pretty odd since it was one before. How can one remove Outlook AND all its remnants? "DL" wrote: Niether the data files or the Profile is affected by an uninstall/reinstall Use the mail applet in the control panel to create a new Profile, add the data file & accounts & test "Landing Gear" wrote in message ... [Combining replies] I sent my computer back to the manufacturer for a new hard drive. PRIOR to sending the machine in, I had imaged the old drive (and by the way, Outlook was working fine). When I restored the new hard drive, everything was working fine (even Word), EXCEPT for Outlook. Therefore, I figured I would try the "uninstall then reinstall" approach. It appears to me that even after an uninstall, Microsoft is still storing REMNANTS of this application in, at the minimum C:\program files\microsoft, C:\Documents and Settings\Name of User\Application Data\Microsoft\Outlook AND C:\Documents and Settings\Name of User\Local Settings\Application Data\Microsoft\Outlook and who knows where else? What's wrong here? Thank you all for your help! "DL" wrote: Use the Mail Applet in the control panel to check the account settings and that the data file is connected. Why the reinstall? "Landing Gear" Landing wrote in message ... Computer: stand-alone notebook PC running Widows XP Pro, SP2, all updates current. Problem: I uninstalled Office 2003 and then re-installed it. Word and the other programs except Outlook 2003 appear to be fine. When I double click Outlook (even if I use Safe mode), it appears to start, goes to the outline of the mail screen and then quits. I then see the following dialog box: "Cannot start Microsoft Outlook. Unable to Open the Outlook Window. The set of folders could not be opened. The server is not available. Contact your administrator if this condition persists." Anyone have any idea what is going on here and how to take care of it? |
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