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#1
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I have a problem getting into Outlook 2003 on my Windows XP machine. I get
the following message: Can't start Microsoft Office Outlook. Mapi32.dll is corrupt or wrong version. This could have been caused by installing other messaging software Please reinstall outlook. I tried reinstalling but same problem. Please help me. -- Philip Johnson 47 Heber Walk |
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#2
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you might mention you followed the ms kb fix, which didnt help
"Phil" wrote in message ... I have a problem getting into Outlook 2003 on my Windows XP machine. I get the following message: Can't start Microsoft Office Outlook. Mapi32.dll is corrupt or wrong version. This could have been caused by installing other messaging software Please reinstall outlook. I tried reinstalling but same problem. Please help me. -- Philip Johnson 47 Heber Walk |
#3
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Sorry I forgot to put bit in please can you still help me.
-- Philip Johnson 47 Heber Walk "DL" wrote: you might mention you followed the ms kb fix, which didnt help "Phil" wrote in message ... I have a problem getting into Outlook 2003 on my Windows XP machine. I get the following message: Can't start Microsoft Office Outlook. Mapi32.dll is corrupt or wrong version. This could have been caused by installing other messaging software Please reinstall outlook. I tried reinstalling but same problem. Please help me. -- Philip Johnson 47 Heber Walk |
#4
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Did you read and follow the directions?
http://support.microsoft.com/kb/813602/en-us -- Russ Valentine [MVP-Outlook] "Phil" wrote in message ... Sorry I forgot to put bit in please can you still help me. -- Philip Johnson 47 Heber Walk "DL" wrote: you might mention you followed the ms kb fix, which didnt help "Phil" wrote in message ... I have a problem getting into Outlook 2003 on my Windows XP machine. I get the following message: Can't start Microsoft Office Outlook. Mapi32.dll is corrupt or wrong version. This could have been caused by installing other messaging software Please reinstall outlook. I tried reinstalling but same problem. Please help me. -- Philip Johnson 47 Heber Walk |
#5
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I went to the link and followed the instructions and got to instruction
number 8 and instruction number 9 doesn't work. -- Philip Johnson 47 Heber Walk "Russ Valentine [MVP-Outlook]" wrote: Did you read and follow the directions? http://support.microsoft.com/kb/813602/en-us -- Russ Valentine [MVP-Outlook] "Phil" wrote in message ... Sorry I forgot to put bit in please can you still help me. -- Philip Johnson 47 Heber Walk "DL" wrote: you might mention you followed the ms kb fix, which didnt help "Phil" wrote in message ... I have a problem getting into Outlook 2003 on my Windows XP machine. I get the following message: Can't start Microsoft Office Outlook. Mapi32.dll is corrupt or wrong version. This could have been caused by installing other messaging software Please reinstall outlook. I tried reinstalling but same problem. Please help me. -- Philip Johnson 47 Heber Walk |
#6
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![]() -- Philip Johnson 47 Heber Walk "Russ Valentine [MVP-Outlook]" wrote: Did you read and follow the directions? http://support.microsoft.com/kb/813602/en-us -- Russ Valentine [MVP-Outlook] "Phil" wrote in message ... Sorry I forgot to put bit in please can you still help me. -- Philip Johnson 47 Heber Walk "DL" wrote: you might mention you followed the ms kb fix, which didnt help "Phil" wrote in message ... I have a problem getting into Outlook 2003 on my Windows XP machine. I get the following message: Can't start Microsoft Office Outlook. Mapi32.dll is corrupt or wrong version. This could have been caused by installing other messaging software Please reinstall outlook. I tried reinstalling but same problem. Please help me. -- Philip Johnson 47 Heber Walk |
#7
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Does for everyone else. What it does for you remains a complete mystery. You
are providing no information that would permit anyone to help. -- Russ Valentine [MVP-Outlook] "Phil" wrote in message ... I went to the link and followed the instructions and got to instruction number 8 and instruction number 9 doesn't work. -- Philip Johnson 47 Heber Walk "Russ Valentine [MVP-Outlook]" wrote: Did you read and follow the directions? http://support.microsoft.com/kb/813602/en-us -- Russ Valentine [MVP-Outlook] "Phil" wrote in message ... Sorry I forgot to put bit in please can you still help me. -- Philip Johnson 47 Heber Walk "DL" wrote: you might mention you followed the ms kb fix, which didnt help "Phil" wrote in message ... I have a problem getting into Outlook 2003 on my Windows XP machine. I get the following message: Can't start Microsoft Office Outlook. Mapi32.dll is corrupt or wrong version. This could have been caused by installing other messaging software Please reinstall outlook. I tried reinstalling but same problem. Please help me. -- Philip Johnson 47 Heber Walk |
#8
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Maybe theres a problem with the fixmapi file. I have emailed it to some
friends to see if they can help. -- Philip Johnson 47 Heber Walk "Russ Valentine [MVP-Outlook]" wrote: Does for everyone else. What it does for you remains a complete mystery. You are providing no information that would permit anyone to help. -- Russ Valentine [MVP-Outlook] "Phil" wrote in message ... I went to the link and followed the instructions and got to instruction number 8 and instruction number 9 doesn't work. -- Philip Johnson 47 Heber Walk "Russ Valentine [MVP-Outlook]" wrote: Did you read and follow the directions? http://support.microsoft.com/kb/813602/en-us -- Russ Valentine [MVP-Outlook] "Phil" wrote in message ... Sorry I forgot to put bit in please can you still help me. -- Philip Johnson 47 Heber Walk "DL" wrote: you might mention you followed the ms kb fix, which didnt help "Phil" wrote in message ... I have a problem getting into Outlook 2003 on my Windows XP machine. I get the following message: Can't start Microsoft Office Outlook. Mapi32.dll is corrupt or wrong version. This could have been caused by installing other messaging software Please reinstall outlook. I tried reinstalling but same problem. Please help me. -- Philip Johnson 47 Heber Walk |
#9
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Or, as an alternative, you might consider posting exactly what you did and
what happenened, since we can't read your mind. It remains highly unlike the the fixmapi routine is corrupt. But you should not use newsgroups for help if you do not intend to provide any information. -- Russ Valentine [MVP-Outlook] "Phil" wrote in message ... Maybe theres a problem with the fixmapi file. I have emailed it to some friends to see if they can help. -- Philip Johnson 47 Heber Walk "Russ Valentine [MVP-Outlook]" wrote: Does for everyone else. What it does for you remains a complete mystery. You are providing no information that would permit anyone to help. -- Russ Valentine [MVP-Outlook] "Phil" wrote in message ... I went to the link and followed the instructions and got to instruction number 8 and instruction number 9 doesn't work. -- Philip Johnson 47 Heber Walk "Russ Valentine [MVP-Outlook]" wrote: Did you read and follow the directions? http://support.microsoft.com/kb/813602/en-us -- Russ Valentine [MVP-Outlook] "Phil" wrote in message ... Sorry I forgot to put bit in please can you still help me. -- Philip Johnson 47 Heber Walk "DL" wrote: you might mention you followed the ms kb fix, which didnt help "Phil" wrote in message ... I have a problem getting into Outlook 2003 on my Windows XP machine. I get the following message: Can't start Microsoft Office Outlook. Mapi32.dll is corrupt or wrong version. This could have been caused by installing other messaging software Please reinstall outlook. I tried reinstalling but same problem. Please help me. -- Philip Johnson 47 Heber Walk |
#10
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1) Quit Outlook.
2) Click Start, point to Find, and then click Files or Folders. 3) Type Mapi32.dll in the Named box. 4) In Look In, click to select My Computer, and click Find Now. 5) Right-click to select Mapi32.dll in the search results list. 6) Click Rename, type Mapi32.old, and press ENTER to accept the name change. If there are multiple copies of Mapi32.dll in the list, rename each. 7) Close the Find Files window and start Outlook. When you start Outlook, it checks for the existence of necessary files. In the case of Mapi32.dll, if it is not present at startup, Mapistub.dll is used. If for any reason Mapistub.dll cannot be found, Setup automatically attempts to replace both files. NOTE: When you start Outlook and receive a prompt that files are missing, click "Yes" to allow Windows Installer to replace them. "Phil" wrote: -- Mukesh Kumar Singh Bangalore, India "Russ Valentine [MVP-Outlook]" wrote: Did you read and follow the directions? http://support.microsoft.com/kb/813602/en-us -- Russ Valentine [MVP-Outlook] "Phil" wrote in message ... Sorry I forgot to put bit in please can you still help me. -- Philip Johnson 47 Heber Walk "DL" wrote: you might mention you followed the ms kb fix, which didnt help "Phil" wrote in message ... I have a problem getting into Outlook 2003 on my Windows XP machine. I get the following message: Can't start Microsoft Office Outlook. Mapi32.dll is corrupt or wrong version. This could have been caused by installing other messaging software Please reinstall outlook. I tried reinstalling but same problem. Please help me. -- Philip Johnson 47 Heber Walk |
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