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#1
May 22nd 08, 12:22 AM
posted to microsoft.public.outlook.installation
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I have had to reinstall Windows XP Professional. I loaded office 2003 and
when I started Outlook I got the following message: The add-in"C:/Program Files\Logitech\SetPoint\KEMMAPI.dll" could not be installed or loaded. This problem may be resolved by using Detect and Repair on the help menu. I have tried this and even uninstalled and reinstalled office but still get the same message. Any ideas anybody please? H 
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#2
May 22nd 08, 12:32 AM
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By the looks of it you also have Logitech software installed. Update it,
remove it or disable its integration with Outlook. To force it from within Outlook see; http://www.msoutlook.info/question/88 -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Sal" wrote in message ... I have had to reinstall Windows XP Professional. I loaded office 2003 and when I started Outlook I got the following message: The add-in"C:/Program Files\Logitech\SetPoint\KEMMAPI.dll" could not be installed or loaded. This problem may be resolved by using Detect and Repair on the help menu. I have tried this and even uninstalled and reinstalled office but still get the same message. Any ideas anybody please? H
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#3
May 22nd 08, 12:48 AM
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Many, many thanks I will give it a try.
S "Roady [MVP]" wrote: By the looks of it you also have Logitech software installed. Update it, remove it or disable its integration with Outlook. To force it from within Outlook see; http://www.msoutlook.info/question/88 -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Sal" wrote in message ... I have had to reinstall Windows XP Professional. I loaded office 2003 and when I started Outlook I got the following message: The add-in"C:/Program Files\Logitech\SetPoint\KEMMAPI.dll" could not be installed or loaded. This problem may be resolved by using Detect and Repair on the help menu. I have tried this and even uninstalled and reinstalled office but still get the same message. Any ideas anybody please? H
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