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#1
September 9th 08, 02:14 AM
posted to microsoft.public.outlook.installation
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Missing files, Outlook won't open.
I'm trying to set up Outlook 2007 on a new laptop, (I'm familaiar with the
process), but when I've set up the email account and click 'Next', it tells me that it can't find the personal folders file and suggests I should go to Control Panel, double-click the Mail icon and set up a new data file. When I do this the message is: "The Information Service is not installed" I've run a repair on Office 2007, to no avail. Please has anyone any other suggestions? 
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#2
September 9th 08, 03:41 AM
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Missing files, Outlook won't open.
If you go to control panel, mail and click Profiles, Add, does it work?
-- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "vic1" wrote in message ... I'm trying to set up Outlook 2007 on a new laptop, (I'm familaiar with the process), but when I've set up the email account and click 'Next', it tells me that it can't find the personal folders file and suggests I should go to Control Panel, double-click the Mail icon and set up a new data file. When I do this the message is: "The Information Service is not installed" I've run a repair on Office 2007, to no avail. Please has anyone any other suggestions?
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#3
September 9th 08, 09:40 AM
posted to microsoft.public.outlook.installation
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Missing files, Outlook won't open.
No, sorry, it doesn't - I get the same message: "This information service is
not installed" "Diane Poremsky [MVP]" wrote: If you go to control panel, mail and click Profiles, Add, does it work? -- Diane Poremsky [MVP - Outlook] Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Outlook Tips by email: EMO - a weekly newsletter about Outlook and Exchange: You can access this newsgroup by visiting http://www.microsoft.com/office/comm...s/default.mspx or point your newsreader to msnews.microsoft.com. "vic1" wrote in message ... I'm trying to set up Outlook 2007 on a new laptop, (I'm familaiar with the process), but when I've set up the email account and click 'Next', it tells me that it can't find the personal folders file and suggests I should go to Control Panel, double-click the Mail icon and set up a new data file. When I do this the message is: "The Information Service is not installed" I've run a repair on Office 2007, to no avail. Please has anyone any other suggestions?
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