I have read through the threads, looked at the instruction manual, tapped
into every possible (I think) angle related to turning off the autoarchive
feature in Office 2003 XP and I still lose everything in the Sent folder if I
leave it overnight. I have to manually move a Sent e-mail if I want to keep
it. I have gone into the Tools/Options and clicked, unclicked, reclicked,
clicked this and not that and still come up with NOTHING but an empty Sent
folder! And I have a 193MG Outlook.pst file that I cannot open, view or sort.
Nor is there anything in my auto-created Archive folders. I think I am
capable of deleting the e-mails I don't want to save. I am just not capable
of making this program believe that.
What more can I do other than go to a completely different OS when this
thing becomes a real paperweight?

"GJS" wrote in message
...

I have read through the threads, looked at the instruction manual, tapped
into every possible (I think) angle related to turning off the autoarchive
feature in Office 2003 XP and I still lose everything in the Sent folder
if I
leave it overnight. I have to manually move a Sent e-mail if I want to
keep
it. I have gone into the Tools/Options and clicked, unclicked, reclicked,
clicked this and not that and still come up with NOTHING but an empty Sent
folder! And I have a 193MG Outlook.pst file that I cannot open, view or
sort.
Nor is there anything in my auto-created Archive folders. I think I am
capable of deleting the e-mails I don't want to save. I am just not
capable
of making this program believe that.
What more can I do other than go to a completely different OS when this
thing becomes a real paperweight?

And you've reset all your views to defaults (the /cleanviews command switch)
and aren't running any add-ins (the /safe command switch)? Have you tried a
new mail profile?
--
Brian Tillman [MVP-Outlook]

If you have autoarchive every xx days unchecked in tools, options, other
tab, autoarchive, its not outlook doing it. Plus if you have it checked and
its not set for daily, its not outlook doing it.

Also check the folder properties - right click on the sent folder,
properties. Look on the archive tab. If that is set to not archive, it won't
be archived if you leave the global setting on.

What type of email account do you use?

Did you run scanpst on the pst you can't open? What errors do you get when
you try to open it?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"GJS" wrote in message
...
I have read through the threads, looked at the instruction manual, tapped
into every possible (I think) angle related to turning off the autoarchive
feature in Office 2003 XP and I still lose everything in the Sent folder
if I
leave it overnight. I have to manually move a Sent e-mail if I want to
keep
it. I have gone into the Tools/Options and clicked, unclicked, reclicked,
clicked this and not that and still come up with NOTHING but an empty Sent
folder! And I have a 193MG Outlook.pst file that I cannot open, view or
sort.
Nor is there anything in my auto-created Archive folders. I think I am
capable of deleting the e-mails I don't want to save. I am just not
capable
of making this program believe that.
What more can I do other than go to a completely different OS when this
thing becomes a real paperweight?

I just slogged my way back the long way because the notification message link
sent me nowhere. I appreciate the response, but I have no clue what you're
talking about. What switches? Where are they? And a new mail profile? I can't
control the one I already have! I found the reset view and holefully reset
the Send folder, but I'm not sure what it was reset to, since nothing
appeared to change. I'm not sure what qualifies as an add-in, so I suspect I
am not running anything extra in Outlook.
Gwyneth

"Brian Tillman [MVP - Outlook]" wrote:

"GJS" wrote in message
...

I have read through the threads, looked at the instruction manual, tapped
into every possible (I think) angle related to turning off the autoarchive
feature in Office 2003 XP and I still lose everything in the Sent folder
if I
leave it overnight. I have to manually move a Sent e-mail if I want to
keep
it. I have gone into the Tools/Options and clicked, unclicked, reclicked,
clicked this and not that and still come up with NOTHING but an empty Sent
folder! And I have a 193MG Outlook.pst file that I cannot open, view or
sort.
Nor is there anything in my auto-created Archive folders. I think I am
capable of deleting the e-mails I don't want to save. I am just not
capable
of making this program believe that.
What more can I do other than go to a completely different OS when this
thing becomes a real paperweight?

And you've reset all your views to defaults (the /cleanviews command switch)
and aren't running any add-ins (the /safe command switch)? Have you tried a
new mail profile?
--
Brian Tillman [MVP-Outlook]

I have had autoarchive unchecked for Inbox and Sent Mail under tools/options.
I have had Do Not Archive checked for Inbox and Sent Mail under right-click
properties. I use XP Pro Outlook 2003.
So now I know how to run scanpst. It then said it repaired my 212,361 KB
file and when I open it, it looks something like ASCII, whether I use Word or
XML. There must be an obvious correction or step I am missing because I am
not that thick ... I think. Or maybe I am overthinking.
Gwyneth

"Diane Poremsky [MVP]" wrote:

If you have autoarchive every xx days unchecked in tools, options, other
tab, autoarchive, its not outlook doing it. Plus if you have it checked and
its not set for daily, its not outlook doing it.

Also check the folder properties - right click on the sent folder,
properties. Look on the archive tab. If that is set to not archive, it won't
be archived if you leave the global setting on.

What type of email account do you use?

Did you run scanpst on the pst you can't open? What errors do you get when
you try to open it?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"GJS" wrote in message
...
I have read through the threads, looked at the instruction manual, tapped
into every possible (I think) angle related to turning off the autoarchive
feature in Office 2003 XP and I still lose everything in the Sent folder
if I
leave it overnight. I have to manually move a Sent e-mail if I want to
keep
it. I have gone into the Tools/Options and clicked, unclicked, reclicked,
clicked this and not that and still come up with NOTHING but an empty Sent
folder! And I have a 193MG Outlook.pst file that I cannot open, view or
sort.
Nor is there anything in my auto-created Archive folders. I think I am
capable of deleting the e-mails I don't want to save. I am just not
capable
of making this program believe that.
What more can I do other than go to a completely different OS when this
thing becomes a real paperweight?

why are you using word or xml to open the pst? You need to use outlook to
view the contents as contents. Using anything else will get you a file full
of garbage characters.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"GJS" wrote in message
...
I have had autoarchive unchecked for Inbox and Sent Mail under
tools/options.
I have had Do Not Archive checked for Inbox and Sent Mail under
right-click
properties. I use XP Pro Outlook 2003.
So now I know how to run scanpst. It then said it repaired my 212,361 KB
file and when I open it, it looks something like ASCII, whether I use Word
or
XML. There must be an obvious correction or step I am missing because I am
not that thick ... I think. Or maybe I am overthinking.
Gwyneth

"Diane Poremsky [MVP]" wrote:

If you have autoarchive every xx days unchecked in tools, options, other
tab, autoarchive, its not outlook doing it. Plus if you have it checked
and
its not set for daily, its not outlook doing it.

Also check the folder properties - right click on the sent folder,
properties. Look on the archive tab. If that is set to not archive, it
won't
be archived if you leave the global setting on.

What type of email account do you use?

Did you run scanpst on the pst you can't open? What errors do you get
when
you try to open it?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your
newsreader to msnews.microsoft.com.


"GJS" wrote in message
...
I have read through the threads, looked at the instruction manual,
tapped
into every possible (I think) angle related to turning off the
autoarchive
feature in Office 2003 XP and I still lose everything in the Sent
folder
if I
leave it overnight. I have to manually move a Sent e-mail if I want to
keep
it. I have gone into the Tools/Options and clicked, unclicked,
reclicked,
clicked this and not that and still come up with NOTHING but an empty
Sent
folder! And I have a 193MG Outlook.pst file that I cannot open, view or
sort.
Nor is there anything in my auto-created Archive folders. I think I am
capable of deleting the e-mails I don't want to save. I am just not
capable
of making this program believe that.
What more can I do other than go to a completely different OS when this
thing becomes a real paperweight?

See http://www.outlook-tips.net/beginner/resetview.htm for instructions on
resetting the view and using switches. Since autoarchive is turned off, its
highly unlikely that the missing items are being archived. It's possible you
have a view configured that is hiding the items and opening outlook using
the /cleanviews switch will reset all the views.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"GJS" wrote in message
news
I just slogged my way back the long way because the notification message
link
sent me nowhere. I appreciate the response, but I have no clue what you're
talking about. What switches? Where are they? And a new mail profile? I
can't
control the one I already have! I found the reset view and holefully reset
the Send folder, but I'm not sure what it was reset to, since nothing
appeared to change. I'm not sure what qualifies as an add-in, so I suspect
I
am not running anything extra in Outlook.
Gwyneth

"Brian Tillman [MVP - Outlook]" wrote:

"GJS" wrote in message
...

I have read through the threads, looked at the instruction manual,
tapped
into every possible (I think) angle related to turning off the
autoarchive
feature in Office 2003 XP and I still lose everything in the Sent
folder
if I
leave it overnight. I have to manually move a Sent e-mail if I want to
keep
it. I have gone into the Tools/Options and clicked, unclicked,
reclicked,
clicked this and not that and still come up with NOTHING but an empty
Sent
folder! And I have a 193MG Outlook.pst file that I cannot open, view or
sort.
Nor is there anything in my auto-created Archive folders. I think I am
capable of deleting the e-mails I don't want to save. I am just not
capable
of making this program believe that.
What more can I do other than go to a completely different OS when this
thing becomes a real paperweight?

And you've reset all your views to defaults (the /cleanviews command
switch)
and aren't running any add-ins (the /safe command switch)? Have you
tried a
new mail profile?
--
Brian Tillman [MVP-Outlook]

because the .pst is set to open with word. I don't know how to reset it
because, of all the things I CAN find, I can't find what appears to be a
straight Outlook app in the "open with" choices. What is the difference
between Outlook (2003), outlook connector and outlook express. Isn't express
outlook light? I've worked on and changed into so many systems, I'm lucky to
be able to turn my computers on.
Thanks.

"Diane Poremsky [MVP]" wrote:

why are you using word or xml to open the pst? You need to use outlook to
view the contents as contents. Using anything else will get you a file full
of garbage characters.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"GJS" wrote in message
...
I have had autoarchive unchecked for Inbox and Sent Mail under
tools/options.
I have had Do Not Archive checked for Inbox and Sent Mail under
right-click
properties. I use XP Pro Outlook 2003.
So now I know how to run scanpst. It then said it repaired my 212,361 KB
file and when I open it, it looks something like ASCII, whether I use Word
or
XML. There must be an obvious correction or step I am missing because I am
not that thick ... I think. Or maybe I am overthinking.
Gwyneth

"Diane Poremsky [MVP]" wrote:

If you have autoarchive every xx days unchecked in tools, options, other
tab, autoarchive, its not outlook doing it. Plus if you have it checked
and
its not set for daily, its not outlook doing it.

Also check the folder properties - right click on the sent folder,
properties. Look on the archive tab. If that is set to not archive, it
won't
be archived if you leave the global setting on.

What type of email account do you use?

Did you run scanpst on the pst you can't open? What errors do you get
when
you try to open it?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your
newsreader to msnews.microsoft.com.


"GJS" wrote in message
...
I have read through the threads, looked at the instruction manual,
tapped
into every possible (I think) angle related to turning off the
autoarchive
feature in Office 2003 XP and I still lose everything in the Sent
folder
if I
leave it overnight. I have to manually move a Sent e-mail if I want to
keep
it. I have gone into the Tools/Options and clicked, unclicked,
reclicked,
clicked this and not that and still come up with NOTHING but an empty
Sent
folder! And I have a 193MG Outlook.pst file that I cannot open, view or
sort.
Nor is there anything in my auto-created Archive folders. I think I am
capable of deleting the e-mails I don't want to save. I am just not
capable
of making this program believe that.
What more can I do other than go to a completely different OS when this
thing becomes a real paperweight?

OK, I did this and nothing really seemed to happen. There's nothing there
that refers to autoarchive, which is my problem. None of the views changed.
The only view that had a reset button to click was Message timeline,
something which is of no use to me at the moment - but interesting. And the
messages are still being eaten out of my Sent to box. I got nuthin'.

"Diane Poremsky [MVP]" wrote:

See http://www.outlook-tips.net/beginner/resetview.htm for instructions on
resetting the view and using switches. Since autoarchive is turned off, its
highly unlikely that the missing items are being archived. It's possible you
have a view configured that is hiding the items and opening outlook using
the /cleanviews switch will reset all the views.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"GJS" wrote in message
news
I just slogged my way back the long way because the notification message
link
sent me nowhere. I appreciate the response, but I have no clue what you're
talking about. What switches? Where are they? And a new mail profile? I
can't
control the one I already have! I found the reset view and holefully reset
the Send folder, but I'm not sure what it was reset to, since nothing
appeared to change. I'm not sure what qualifies as an add-in, so I suspect
I
am not running anything extra in Outlook.
Gwyneth

"Brian Tillman [MVP - Outlook]" wrote:

"GJS" wrote in message
...

I have read through the threads, looked at the instruction manual,
tapped
into every possible (I think) angle related to turning off the
autoarchive
feature in Office 2003 XP and I still lose everything in the Sent
folder
if I
leave it overnight. I have to manually move a Sent e-mail if I want to
keep
it. I have gone into the Tools/Options and clicked, unclicked,
reclicked,
clicked this and not that and still come up with NOTHING but an empty
Sent
folder! And I have a 193MG Outlook.pst file that I cannot open, view or
sort.
Nor is there anything in my auto-created Archive folders. I think I am
capable of deleting the e-mails I don't want to save. I am just not
capable
of making this program believe that.
What more can I do other than go to a completely different OS when this
thing becomes a real paperweight?

And you've reset all your views to defaults (the /cleanviews command
switch)
and aren't running any add-ins (the /safe command switch)? Have you
tried a
new mail profile?
--
Brian Tillman [MVP-Outlook]

"GJS" wrote in message
news
I just slogged my way back the long way because the notification message
link
sent me nowhere. I appreciate the response, but I have no clue what you're
talking about. What switches? Where are they?

In Outlook's Help, look for "command-line switches".

And a new mail profile? I can't
control the one I already have! I found the reset view and holefully reset
the Send folder, but I'm not sure what it was reset to, since nothing
appeared to change. I'm not sure what qualifies as an add-in, so I suspect
I
am not running anything extra in Outlook.

See this: http://support.microsoft.com/kb/829918/en-us and this:
http://www.howto-outlook.com/faq/newprofile.htm
--
Brian Tillman [MVP-Outlook]