I am frustrated by my inability to get Outlook 2003 to work on my new
computer. I have tried so many things and read many of these community
postings. When I try to open Outlook, either with or without BCM, it says it
has an external error. When I try to open (through File/Open) my archive
file from my old computer, it says the program must shut down. Does anyone
have any suggestions? I am out of ideas to try. Yes I tried unistalling and
re-installing. I also tried repair. I have loaded Service packs 1-4.
--
MK

"Mark Krause" wrote in message
...

I am frustrated by my inability to get Outlook 2003 to work on my new
computer. I have tried so many things and read many of these community
postings. When I try to open Outlook, either with or without BCM, it says
it
has an external error. When I try to open (through File/Open) my archive
file from my old computer, it says the program must shut down. Does
anyone
have any suggestions? I am out of ideas to try. Yes I tried unistalling
and
re-installing. I also tried repair. I have loaded Service packs 1-4.

You asked this once already and were answered 33 minutes before you posted
it again.
--
Brian Tillman [MVP-Outlook]

I am sorry but I never did see your repsonse to my inquiry. Is it possible
for you to send it again?
--
MK


"Brian Tillman [MVP - Outlook]" wrote:

"Mark Krause" wrote in message
...

I am frustrated by my inability to get Outlook 2003 to work on my new
computer. I have tried so many things and read many of these community
postings. When I try to open Outlook, either with or without BCM, it says
it
has an external error. When I try to open (through File/Open) my archive
file from my old computer, it says the program must shut down. Does
anyone
have any suggestions? I am out of ideas to try. Yes I tried unistalling
and
re-installing. I also tried repair. I have loaded Service packs 1-4.

You asked this once already and were answered 33 minutes before you posted
it again.
--
Brian Tillman [MVP-Outlook]

I went back and did find your original response. Sorry. I tried the
suggestion but still get the same "unknown external error".
--
MK


"Brian Tillman [MVP - Outlook]" wrote:

"Mark Krause" wrote in message
...

I am frustrated by my inability to get Outlook 2003 to work on my new
computer. I have tried so many things and read many of these community
postings. When I try to open Outlook, either with or without BCM, it says
it
has an external error. When I try to open (through File/Open) my archive
file from my old computer, it says the program must shut down. Does
anyone
have any suggestions? I am out of ideas to try. Yes I tried unistalling
and
re-installing. I also tried repair. I have loaded Service packs 1-4.

You asked this once already and were answered 33 minutes before you posted
it again.
--
Brian Tillman [MVP-Outlook]

You start outlook, and receive an err msg?
What *exactly* is the err.msg

"Mark Krause" wrote in message
...
I am frustrated by my inability to get Outlook 2003 to work on my new
computer. I have tried so many things and read many of these community
postings. When I try to open Outlook, either with or without BCM, it says
it
has an external error. When I try to open (through File/Open) my archive
file from my old computer, it says the program must shut down. Does
anyone
have any suggestions? I am out of ideas to try. Yes I tried unistalling
and
re-installing. I also tried repair. I have loaded Service packs 1-4.
--
MK

When I am asked if I want to open using BCM, I say no and I get a "unknown
external error". If I say yes I get "unknown external error".
--
MK


"DL" wrote:

You start outlook, and receive an err msg?
What *exactly* is the err.msg

"Mark Krause" wrote in message
...
I am frustrated by my inability to get Outlook 2003 to work on my new
computer. I have tried so many things and read many of these community
postings. When I try to open Outlook, either with or without BCM, it says
it
has an external error. When I try to open (through File/Open) my archive
file from my old computer, it says the program must shut down. Does
anyone
have any suggestions? I am out of ideas to try. Yes I tried unistalling
and
re-installing. I also tried repair. I have loaded Service packs 1-4.
--
MK

Did you try a new profile? Safe mode?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Mark Krause" wrote in message
...
When I am asked if I want to open using BCM, I say no and I get a "unknown
external error". If I say yes I get "unknown external error".
--
MK


"DL" wrote:

You start outlook, and receive an err msg?
What *exactly* is the err.msg

"Mark Krause" wrote in message
...
I am frustrated by my inability to get Outlook 2003 to work on my new
computer. I have tried so many things and read many of these community
postings. When I try to open Outlook, either with or without BCM, it
says
it
has an external error. When I try to open (through File/Open) my
archive
file from my old computer, it says the program must shut down. Does
anyone
have any suggestions? I am out of ideas to try. Yes I tried
unistalling
and
re-installing. I also tried repair. I have loaded Service packs 1-4.
--
MK

What do you mean by safe mode? How do you set one up? Obviously I did not
try that.
--
MK


"Diane Poremsky [MVP]" wrote:

Did you try a new profile? Safe mode?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Mark Krause" wrote in message
...
When I am asked if I want to open using BCM, I say no and I get a "unknown
external error". If I say yes I get "unknown external error".
--
MK


"DL" wrote:

You start outlook, and receive an err msg?
What *exactly* is the err.msg

"Mark Krause" wrote in message
...
I am frustrated by my inability to get Outlook 2003 to work on my new
computer. I have tried so many things and read many of these community
postings. When I try to open Outlook, either with or without BCM, it
says
it
has an external error. When I try to open (through File/Open) my
archive
file from my old computer, it says the program must shut down. Does
anyone
have any suggestions? I am out of ideas to try. Yes I tried
unistalling
and
re-installing. I also tried repair. I have loaded Service packs 1-4.
--
MK

At start menu, Run, type
outlook.exe /safe

If Outlook runs ok then the problem is a config file or add-in.
See http://www.outlook-tips.net/beginner/switches.htm

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Mark Krause" wrote in message
news
What do you mean by safe mode? How do you set one up? Obviously I did
not
try that.
--
MK


"Diane Poremsky [MVP]" wrote:

Did you try a new profile? Safe mode?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point
your
newsreader to msnews.microsoft.com.


"Mark Krause" wrote in message
...
When I am asked if I want to open using BCM, I say no and I get a
"unknown
external error". If I say yes I get "unknown external error".
--
MK


"DL" wrote:

You start outlook, and receive an err msg?
What *exactly* is the err.msg

"Mark Krause" wrote in message
...
I am frustrated by my inability to get Outlook 2003 to work on my new
computer. I have tried so many things and read many of these
community
postings. When I try to open Outlook, either with or without BCM,
it
says
it
has an external error. When I try to open (through File/Open) my
archive
file from my old computer, it says the program must shut down. Does
anyone
have any suggestions? I am out of ideas to try. Yes I tried
unistalling
and
re-installing. I also tried repair. I have loaded Service packs
1-4.
--
MK