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#1
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I have a rather simple setup. One Outlook 2007 installation with several
different POP3 email accounts feeding into a single .pst file (set of personal folders). For the sake of describing my problem, I'll call them accounts A, B, C, D whereas account A is the default account. When I receive email to account A and try to respond to it by hitting "Reply" Outlook 2007 always wants to send the email using account C when it should reply using the account that received the email. In this case, account A. This happens for every account. Outlook always wants to reply using a different account. This makes it impossible to keep my email correspondence separate as each account is used for different business and personal purposes. before sending the "reply" i am forced to manually select the account used to send it. For the record. each account logs into it's POP3 server using a different ID/pwd, is set up with itself as the "reply to" address in outlook. It just appears that Outlook is crossing pointers somewhere. i even tried to delete the account that is being used as the "responding" account... Outlook just finds a different account to send responses through. i.e. A wanted to send responses through B so I deleted B temporarily and Outlook just looked to account C to send responses through. Any ideas??? |
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#2
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When you add the "Account" column to your view to indicate which mail
account Outlook used to download the message with, does it match with the reply account then? Does it match with which account you were expecting it to be downloaded with? -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Brett" wrote in message ... I have a rather simple setup. One Outlook 2007 installation with several different POP3 email accounts feeding into a single .pst file (set of personal folders). For the sake of describing my problem, I'll call them accounts A, B, C, D whereas account A is the default account. When I receive email to account A and try to respond to it by hitting "Reply" Outlook 2007 always wants to send the email using account C when it should reply using the account that received the email. In this case, account A. This happens for every account. Outlook always wants to reply using a different account. This makes it impossible to keep my email correspondence separate as each account is used for different business and personal purposes. before sending the "reply" i am forced to manually select the account used to send it. For the record. each account logs into it's POP3 server using a different ID/pwd, is set up with itself as the "reply to" address in outlook. It just appears that Outlook is crossing pointers somewhere. i even tried to delete the account that is being used as the "responding" account... Outlook just finds a different account to send responses through. i.e. A wanted to send responses through B so I deleted B temporarily and Outlook just looked to account C to send responses through. Any ideas??? |
#3
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Sorry but i have no idea what you are asking. The question seems circular in
nature and very confusing even for someone who has been using Outlook since its inception. In both private and corporate (in a support position) scenarios. Can you please be a bit more clear. "Roady [MVP]" wrote: When you add the "Account" column to your view to indicate which mail account Outlook used to download the message with, does it match with the reply account then? Does it match with which account you were expecting it to be downloaded with? -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Brett" wrote in message ... I have a rather simple setup. One Outlook 2007 installation with several different POP3 email accounts feeding into a single .pst file (set of personal folders). For the sake of describing my problem, I'll call them accounts A, B, C, D whereas account A is the default account. When I receive email to account A and try to respond to it by hitting "Reply" Outlook 2007 always wants to send the email using account C when it should reply using the account that received the email. In this case, account A. This happens for every account. Outlook always wants to reply using a different account. This makes it impossible to keep my email correspondence separate as each account is used for different business and personal purposes. before sending the "reply" i am forced to manually select the account used to send it. For the record. each account logs into it's POP3 server using a different ID/pwd, is set up with itself as the "reply to" address in outlook. It just appears that Outlook is crossing pointers somewhere. i even tried to delete the account that is being used as the "responding" account... Outlook just finds a different account to send responses through. i.e. A wanted to send responses through B so I deleted B temporarily and Outlook just looked to account C to send responses through. Any ideas??? |
#4
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If I add the "To" field to my view, it shows the correct account to which the
email was addressed. In this case, account A. But adding the "E-mail Account" field to the view shows account B, which is rthe account which will be used if I chose to respond to the email. Even emails sent to Account A show Account b as the "e-mail account" field. Is that enough info for a solution? I've used Outlook 2000 and 2003 and have never seen this problem before. how do I get ride of it? "Roady [MVP]" wrote: When you add the "Account" column to your view to indicate which mail account Outlook used to download the message with, does it match with the reply account then? Does it match with which account you were expecting it to be downloaded with? -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Brett" wrote in message ... I have a rather simple setup. One Outlook 2007 installation with several different POP3 email accounts feeding into a single .pst file (set of personal folders). For the sake of describing my problem, I'll call them accounts A, B, C, D whereas account A is the default account. When I receive email to account A and try to respond to it by hitting "Reply" Outlook 2007 always wants to send the email using account C when it should reply using the account that received the email. In this case, account A. This happens for every account. Outlook always wants to reply using a different account. This makes it impossible to keep my email correspondence separate as each account is used for different business and personal purposes. before sending the "reply" i am forced to manually select the account used to send it. For the record. each account logs into it's POP3 server using a different ID/pwd, is set up with itself as the "reply to" address in outlook. It just appears that Outlook is crossing pointers somewhere. i even tried to delete the account that is being used as the "responding" account... Outlook just finds a different account to send responses through. i.e. A wanted to send responses through B so I deleted B temporarily and Outlook just looked to account C to send responses through. Any ideas??? |
#5
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Yes, that is the information which was needed :-)
Are all your accounts hosted on the same POP3 server? Do you have a virus scanner installed that integrates with Outlook? Disable this integration and see if newly downloaded emails are now linked to the correct account. See http://www.msoutlook.info/question/20 -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Brett" wrote in message ... If I add the "To" field to my view, it shows the correct account to which the email was addressed. In this case, account A. But adding the "E-mail Account" field to the view shows account B, which is rthe account which will be used if I chose to respond to the email. Even emails sent to Account A show Account b as the "e-mail account" field. Is that enough info for a solution? I've used Outlook 2000 and 2003 and have never seen this problem before. how do I get ride of it? "Roady [MVP]" wrote: When you add the "Account" column to your view to indicate which mail account Outlook used to download the message with, does it match with the reply account then? Does it match with which account you were expecting it to be downloaded with? -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Brett" wrote in message ... I have a rather simple setup. One Outlook 2007 installation with several different POP3 email accounts feeding into a single .pst file (set of personal folders). For the sake of describing my problem, I'll call them accounts A, B, C, D whereas account A is the default account. When I receive email to account A and try to respond to it by hitting "Reply" Outlook 2007 always wants to send the email using account C when it should reply using the account that received the email. In this case, account A. This happens for every account. Outlook always wants to reply using a different account. This makes it impossible to keep my email correspondence separate as each account is used for different business and personal purposes. before sending the "reply" i am forced to manually select the account used to send it. For the record. each account logs into it's POP3 server using a different ID/pwd, is set up with itself as the "reply to" address in outlook. It just appears that Outlook is crossing pointers somewhere. i even tried to delete the account that is being used as the "responding" account... Outlook just finds a different account to send responses through. i.e. A wanted to send responses through B so I deleted B temporarily and Outlook just looked to account C to send responses through. Any ideas??? |
#6
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I had this problem in Outlook 2003 and it turned out that I had one account
forwarded to the other so it was always received by the one account that was then used to send the reply. I cancelled the forwarding and all was good. Duh! "Brett" wrote: I have a rather simple setup. One Outlook 2007 installation with several different POP3 email accounts feeding into a single .pst file (set of personal folders). For the sake of describing my problem, I'll call them accounts A, B, C, D whereas account A is the default account. When I receive email to account A and try to respond to it by hitting "Reply" Outlook 2007 always wants to send the email using account C when it should reply using the account that received the email. In this case, account A. This happens for every account. Outlook always wants to reply using a different account. This makes it impossible to keep my email correspondence separate as each account is used for different business and personal purposes. before sending the "reply" i am forced to manually select the account used to send it. For the record. each account logs into it's POP3 server using a different ID/pwd, is set up with itself as the "reply to" address in outlook. It just appears that Outlook is crossing pointers somewhere. i even tried to delete the account that is being used as the "responding" account... Outlook just finds a different account to send responses through. i.e. A wanted to send responses through B so I deleted B temporarily and Outlook just looked to account C to send responses through. Any ideas??? |
#7
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I have the same problem; Brett, were you able to fix yours? what did you do?
if i am in my inbox (which has 5 email accounts POP) flowing into it, the view is "by Email account" , so when I want to reply to a message from a certain account, it always replies from/or starts new emails from the default account, instead of the account that I am in (Viewing messages from). . . this is annoying to have to change the account from everytime, especially if i'm replying, and I quickly do it without checking the accounts/etc. PLEase help. .. can i create a rule, macro, or what can i do? "Brett" wrote: If I add the "To" field to my view, it shows the correct account to which the email was addressed. In this case, account A. But adding the "E-mail Account" field to the view shows account B, which is rthe account which will be used if I chose to respond to the email. Even emails sent to Account A show Account b as the "e-mail account" field. Is that enough info for a solution? I've used Outlook 2000 and 2003 and have never seen this problem before. how do I get ride of it? "Roady [MVP]" wrote: When you add the "Account" column to your view to indicate which mail account Outlook used to download the message with, does it match with the reply account then? Does it match with which account you were expecting it to be downloaded with? -- Robert Sparnaaij [MVP-Outlook] Coauthor, Configuring Microsoft Outlook 2003 http://www.howto-outlook.com/ Outlook FAQ, HowTo, Downloads, Add-Ins and more http://www.msoutlook.info/ Real World Questions, Real World Answers ----- "Brett" wrote in message ... I have a rather simple setup. One Outlook 2007 installation with several different POP3 email accounts feeding into a single .pst file (set of personal folders). For the sake of describing my problem, I'll call them accounts A, B, C, D whereas account A is the default account. When I receive email to account A and try to respond to it by hitting "Reply" Outlook 2007 always wants to send the email using account C when it should reply using the account that received the email. In this case, account A. This happens for every account. Outlook always wants to reply using a different account. This makes it impossible to keep my email correspondence separate as each account is used for different business and personal purposes. before sending the "reply" i am forced to manually select the account used to send it. For the record. each account logs into it's POP3 server using a different ID/pwd, is set up with itself as the "reply to" address in outlook. It just appears that Outlook is crossing pointers somewhere. i even tried to delete the account that is being used as the "responding" account... Outlook just finds a different account to send responses through. i.e. A wanted to send responses through B so I deleted B temporarily and Outlook just looked to account C to send responses through. Any ideas??? |
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