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why can't i stop auto archive from working



 
 
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  #1  
Old January 16th 09, 12:21 AM posted to microsoft.public.outlook.installation
Kate
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Posts: 27
Default why can't i stop auto archive from working

i am running office 2007 and in outlook the auto archiving has been activated
and no matter what i do i can't get it to stop
i have tried uninstalling and reinstalling office i have change the settings
that it says to change but this is still deleting all my messages and now i
am losing files that i have emailed to me because of this
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  #2  
Old January 16th 09, 12:50 AM posted to microsoft.public.outlook.installation
DL
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Posts: 2,598
Default why can't i stop auto archive from working

Have you actually looked in the Archive to see if they are there?

"kate" wrote in message
...
i am running office 2007 and in outlook the auto archiving has been
activated
and no matter what i do i can't get it to stop
i have tried uninstalling and reinstalling office i have change the
settings
that it says to change but this is still deleting all my messages and now
i
am losing files that i have emailed to me because of this



  #3  
Old January 16th 09, 12:59 PM posted to microsoft.public.outlook.installation
Kate
external usenet poster
 
Posts: 27
Default why can't i stop auto archive from working

Hi DL
yup looked for the file and it was marked as to delete these files and even
though i have changed ALL the settings nothing changes
really frustrating - the only other thing i can think to do is wipe the hard
drive and completely reload it but i don't see why i should have to

"DL" wrote:

Have you actually looked in the Archive to see if they are there?

"kate" wrote in message
...
i am running office 2007 and in outlook the auto archiving has been
activated
and no matter what i do i can't get it to stop
i have tried uninstalling and reinstalling office i have change the
settings
that it says to change but this is still deleting all my messages and now
i
am losing files that i have emailed to me because of this




  #4  
Old January 16th 09, 01:40 PM posted to microsoft.public.outlook.installation
DL
external usenet poster
 
Posts: 2,598
Default why can't i stop auto archive from working

I didnt mean look for the File, I meant open the Archive
If the Archive is opened and they are not there, but your Archive setting is
set to Delete, rather than Archive, then I assume you have run Office
Diagnostics?

If still a problem, try creating a New Outlook Profile - not copy - add the
data file & accounts & retest

"kate" wrote in message
...
Hi DL
yup looked for the file and it was marked as to delete these files and
even
though i have changed ALL the settings nothing changes
really frustrating - the only other thing i can think to do is wipe the
hard
drive and completely reload it but i don't see why i should have to

"DL" wrote:

Have you actually looked in the Archive to see if they are there?

"kate" wrote in message
...
i am running office 2007 and in outlook the auto archiving has been
activated
and no matter what i do i can't get it to stop
i have tried uninstalling and reinstalling office i have change the
settings
that it says to change but this is still deleting all my messages and
now
i
am losing files that i have emailed to me because of this






  #5  
Old January 17th 09, 12:24 AM posted to microsoft.public.outlook.installation
Kate
external usenet poster
 
Posts: 27
Default why can't i stop auto archive from working

hi DL
thanks - yes i habe opened the archive and found nothing, ran the diagnostics
i will definitely try to set up a new profile and see what i get
thanks

"DL" wrote:

I didnt mean look for the File, I meant open the Archive
If the Archive is opened and they are not there, but your Archive setting is
set to Delete, rather than Archive, then I assume you have run Office
Diagnostics?

If still a problem, try creating a New Outlook Profile - not copy - add the
data file & accounts & retest

"kate" wrote in message
...
Hi DL
yup looked for the file and it was marked as to delete these files and
even
though i have changed ALL the settings nothing changes
really frustrating - the only other thing i can think to do is wipe the
hard
drive and completely reload it but i don't see why i should have to

"DL" wrote:

Have you actually looked in the Archive to see if they are there?

"kate" wrote in message
...
i am running office 2007 and in outlook the auto archiving has been
activated
and no matter what i do i can't get it to stop
i have tried uninstalling and reinstalling office i have change the
settings
that it says to change but this is still deleting all my messages and
now
i
am losing files that i have emailed to me because of this






 




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