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I know this is a bit lengthy and I apologize in advance, but I don't know
what else to do except try to explain my problem and the circumstances. I'm running WinVistaHP with Office2002. My default email client is WinMail. I purchased and installed Office 2007, but there seems to be a high learning curve, so I installed Office 2002 (XP) along with 2007, figuring I could use it while I learned 2007. For some reason, Outlook XP wouldn't work. I asked basically this same question on another newsgroup (microsoft.public.office.misc) and was told to uninstall both 2007 and 2002, reinstall 2002, then 2007. The only limitation was supposed to be that I could not use both Outlook 2002 and 2007 -- I'd have to choose one or the other. That's fine. I uninstalled both 2007 and 2002, then reinstalled 2002. I have not yet re-installed 2007. Word, Excel, and Powerpoint all work as they should, but Outlook 2002 refuses to open. It's there, along with a number of updates which I've downloaded since installing it, but when I try to open it, I get the message "Unable to open your default email folders. Could not open the item. Try again." So I clicked on "OK" and I get "Would you like to open your default file system folder instead?" If I click YES, I get the following error message: "Unable to start processing services. Could not open the item. Try again." If I click NO, it shuts down and takes me back to the desktop. I've tried "repairing" the installation, but no luck. I'm out of ideas and I'd appreciate any help I can get. I'll try to provide more details if necessary. Thank you. Terry |
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