Hi Ruth, The problem is not solved. to get to the mail aplet go to
STARTCONTROL PANELUSER ACCOUNTS AND FAMILY SAFETYMAIL ....When you get
to the data file tab see if you can anything other than Business contact
manager database. thats my only choice and when i try and add that i get the
outlook DLL stoped working trouble message.
Tom

"Ruth" wrote:

Hi,
Did you solve this problem, and if so how. I havejust installed Office 2003
on my new Win 7 64bit machine. I get exactly the same message when I try to
open Outlook.
Part of an answer you got earlier was this -- In the Mail Applet create a
new Profile, add your accounts and add a new data file, test the accounts --
Please tell me how I find the Mail Applet?

I have XP and Outlook 2003 on my old machine and I need to import/export
everything to the new pc.

Thanks,
Ruth


"Tommcdow47" wrote:

Hi DL, The add button only allows me to add a data file from the box on the
left. It does not allow me to create a new file name and add it,,, it only
allows me to select a choice from the box on the left and the only entry in
that box is "Business contact manager database". There are no other choices
there. I do have my old pc up and running so I could possibly copy that
subdirectory from the old to the new if I knew it's name.
Thanks again,
Tom

"DL" wrote:

And you are not able to add a new data file?
(you dont want to add a BCM data file)

"Tommcdow47" wrote in message
...
Hi DL, thanks for your reply. I can add a new profile and setup email
accounts but when I try to add outlook data files,, only one choice comes
up
called "busness contact manager database" when I click add,, the trouble
message "windows shell common DLL stoped working. If i now go back to the
data file tab i see the business contact manager in there but it's status
is
not available. One note, the PC came with a trial office installed which i
uninstalled. I have also uninstalled 2003 twice and run the repair on it
with
no sucess

"DL" wrote:

Office 2003 is fine on win7
In the Mail Applet create a new Profile, add your accounts and add a new
data file, test the accounts

"Tommcdow47" wrote in message
...
installed office 2003 standard (sp3) in windows 7 and get a trouble
message
when launching. A popup box called configuring outlook comes up with
the
task
"migrating account settings" highlited. This is followed by the trouble
message box called microsoft office outlook stating "unable to open
your
default email folders. Outlook would not start because a data file to
send
and receive could not be found". I went back into the windows control
paneluser accountsmail and verified a pop email exists but there no
entries
under the data tab. I selected add (under data tab) and the only entry
to
select from was "Business contact manager database" so I clicked add
and
got
the trouble message " windows shell common DLL stoped working". At this
point
I don't know if 2003 is compatible in win 7(tried running outlook in
the
xp
compatable mode with no luck. I still have the old PC running and am
able
to
copy over a file if needed. Any help apreciated.
Tom


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