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#1
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I hope someone can help me with this issue. Thanks in advance
I am trying to email someone a "contact". However when they receive the contact it is missing the following. 1. Missing 3 phone numbers out of 5 phone numbers 2. Missing entire notes section 3. Missing the 2nd and 3rd email address I am using Outlook 2003 with exchange server 2003. |
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#2
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Give us half a chance to work out what your problem is.....
What version? How are you emailing them the Contact (exactly how)? Judy Gleeson, MVP Outlook Acorn Training and Consulting www.acorntraining.com.au Everyone - turn on your Advanced Toolbars and learn how to use the Field Chooser and Group by Box!! "laure ann" laure wrote in message ... I hope someone can help me with this issue. Thanks in advance I am trying to email someone a "contact". However when they receive the contact it is missing the following. 1. Missing 3 phone numbers out of 5 phone numbers 2. Missing entire notes section 3. Missing the 2nd and 3rd email address I am using Outlook 2003 with exchange server 2003. |
#3
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Try using this method:
1) In Tools | Options | Mail Format | Internet Format, under Outlook Rich Text Options, from the drop-down list, select "Send using Outlook rich text format" 2) Create a new email message in rich-text format. 3) Insert the contact as an attachment. 4) Add the recipient. 5) Double-click the recipient address and make sure it's set for "Send in Outlook rich-text format." 6) Send the message. If that doesn't work, talk to your Exchange administrator about unblocking RTF content to the Internet. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "laure ann" laure wrote in message ... I hope someone can help me with this issue. Thanks in advance I am trying to email someone a "contact". However when they receive the contact it is missing the following. 1. Missing 3 phone numbers out of 5 phone numbers 2. Missing entire notes section 3. Missing the 2nd and 3rd email address I am using Outlook 2003 with exchange server 2003. |
#4
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I am using outlook 2003 (11.2608.5606) setup to exchange 2003
i have test 2 ways for sending the contacts 1. sending vCard -Select Contact -Select Actions Forward as vCard (Note that i have configured mail as RTF) 2. fowarding contact *Note that when this option to send within our company the contact retains all info. -Select Contact -Right click select forward contact Please let me know if i am doing this incorrectly. thanks "Judy Gleeson, MVP Outlook" wrote: Give us half a chance to work out what your problem is..... What version? How are you emailing them the Contact (exactly how)? Judy Gleeson, MVP Outlook Acorn Training and Consulting www.acorntraining.com.au Everyone - turn on your Advanced Toolbars and learn how to use the Field Chooser and Group by Box!! "laure ann" laure wrote in message ... I hope someone can help me with this issue. Thanks in advance I am trying to email someone a "contact". However when they receive the contact it is missing the following. 1. Missing 3 phone numbers out of 5 phone numbers 2. Missing entire notes section 3. Missing the 2nd and 3rd email address I am using Outlook 2003 with exchange server 2003. |
#5
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Hello Sue,
Thank you for your suggestion, unfortunately this did not work for me. I also inquired about RTF content being blocked by exchange and was told that it was not. Could this be a bug within Outlook or am I possibly doing something wrong? "Sue Mosher [MVP-Outlook]" wrote: Try using this method: 1) In Tools | Options | Mail Format | Internet Format, under Outlook Rich Text Options, from the drop-down list, select "Send using Outlook rich text format" 2) Create a new email message in rich-text format. 3) Insert the contact as an attachment. 4) Add the recipient. 5) Double-click the recipient address and make sure it's set for "Send in Outlook rich-text format." 6) Send the message. If that doesn't work, talk to your Exchange administrator about unblocking RTF content to the Internet. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "laure ann" laure wrote in message ... I hope someone can help me with this issue. Thanks in advance I am trying to email someone a "contact". However when they receive the contact it is missing the following. 1. Missing 3 phone numbers out of 5 phone numbers 2. Missing entire notes section 3. Missing the 2nd and 3rd email address I am using Outlook 2003 with exchange server 2003. |
#6
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So, what did the user see when you followed the steps I outlined? If they choose File | Save Attachments, what do they see? Did they get your messsage in RTF format?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "laure ann" wrote in message ... Hello Sue, Thank you for your suggestion, unfortunately this did not work for me. I also inquired about RTF content being blocked by exchange and was told that it was not. Could this be a bug within Outlook or am I possibly doing something wrong? "Sue Mosher [MVP-Outlook]" wrote: Try using this method: 1) In Tools | Options | Mail Format | Internet Format, under Outlook Rich Text Options, from the drop-down list, select "Send using Outlook rich text format" 2) Create a new email message in rich-text format. 3) Insert the contact as an attachment. 4) Add the recipient. 5) Double-click the recipient address and make sure it's set for "Send in Outlook rich-text format." 6) Send the message. If that doesn't work, talk to your Exchange administrator about unblocking RTF content to the Internet. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "laure ann" laure wrote in message ... I hope someone can help me with this issue. Thanks in advance I am trying to email someone a "contact". However when they receive the contact it is missing the following. 1. Missing 3 phone numbers out of 5 phone numbers 2. Missing entire notes section 3. Missing the 2nd and 3rd email address I am using Outlook 2003 with exchange server 2003. |
#7
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You need to use #2, taking care to make sure that the outgoing message is in rich-text format and that the recipient address is marked for RTF. See http://www.outlookcode.com/d/sendform.htm
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "laure ann" wrote in message ... I am using outlook 2003 (11.2608.5606) setup to exchange 2003 i have test 2 ways for sending the contacts 1. sending vCard -Select Contact -Select Actions Forward as vCard (Note that i have configured mail as RTF) 2. fowarding contact *Note that when this option to send within our company the contact retains all info. -Select Contact -Right click select forward contact Please let me know if i am doing this incorrectly. thanks "Judy Gleeson, MVP Outlook" wrote: Give us half a chance to work out what your problem is..... What version? How are you emailing them the Contact (exactly how)? Judy Gleeson, MVP Outlook Acorn Training and Consulting www.acorntraining.com.au Everyone - turn on your Advanced Toolbars and learn how to use the Field Chooser and Group by Box!! "laure ann" laure wrote in message ... I hope someone can help me with this issue. Thanks in advance I am trying to email someone a "contact". However when they receive the contact it is missing the following. 1. Missing 3 phone numbers out of 5 phone numbers 2. Missing entire notes section 3. Missing the 2nd and 3rd email address I am using Outlook 2003 with exchange server 2003. |
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