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#1
May 17th 06, 05:03 PM
posted to microsoft.public.outlook.contacts
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Custom Shared Contacts in Outlook 2003
I recently imported a custom Contacts list from the users previous
employer. I also shared the users contacts so that their secretary can add and edit those contacts. However the secretary can't view her custom contacts. The secretary can view the Contacts listing but nothing that was customized. Example: the user has 5 contact lists named; -Clients -Judges -Attorneys -Cases None of the above contacts are viewable for the secretary. The secretary can only view/add/edit the main 'Contacts'. Any ideas on what steps I might have missed? 
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#2
May 17th 06, 05:20 PM
posted to microsoft.public.outlook.contacts
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Custom Shared Contacts in Outlook 2003
These are all separate contacts folders? In an Exchange mailbox?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "tednov" wrote in message ... I recently imported a custom Contacts list from the users previous employer. I also shared the users contacts so that their secretary can add and edit those contacts. However the secretary can't view her custom contacts. The secretary can view the Contacts listing but nothing that was customized. Example: the user has 5 contact lists named; -Clients -Judges -Attorneys -Cases None of the above contacts are viewable for the secretary. The secretary can only view/add/edit the main 'Contacts'. Any ideas on what steps I might have missed?
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#3
May 17th 06, 06:01 PM
posted to microsoft.public.outlook.contacts
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Custom Shared Contacts in Outlook 2003
Sue Mosher [MVP-Outlook] wrote:
These are all separate contacts folders? In an Exchange mailbox? As near as I can tell it's actually categories within Contacts. All I did was import her Contacts from her previous employer and shared them with her secretary. In Outlook, in the left windows pane under 'My Contacts' there is Contacts, Attorneys, Clients, Judges, etc.
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#4
May 17th 06, 07:13 PM
posted to microsoft.public.outlook.contacts
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Custom Shared Contacts in Outlook 2003
You need to look more closely. Categories are part of the data stored on individual items. The left navigation pane shows folders, but it's not clear from your description whether these are in her mailbox. Look in the Folder List. You will also need to work with the Folder List to complete the necessary steps if they are in the mailbox. Specifically, the mailbox owner needs to grant "folder visible" permission to the root of the mailbox and any other parent folders of the shared folder, as well as appropriate permission -- at least Reviewer -- on the shared folder itself.
The user who needs access then goes into Tools | E-mail Accounts or Tools | Services (depending on the Outlook version), brings up the properties for the Exchange Server service, and on the Advanced tab, adds the mailbox. For more information on folder permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistan...HA011134811033 "Sue Mosher [MVP-Outlook]" wrote in message ... These are all separate contacts folders? In an Exchange mailbox? "tednov" wrote in message ... I recently imported a custom Contacts list from the users previous employer. I also shared the users contacts so that their secretary can add and edit those contacts. However the secretary can't view her custom contacts. The secretary can view the Contacts listing but nothing that was customized. Example: the user has 5 contact lists named; -Clients -Judges -Attorneys -Cases None of the above contacts are viewable for the secretary. The secretary can only view/add/edit the main 'Contacts'. Any ideas on what steps I might have missed? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "tednov" wrote in message ... Sue Mosher [MVP-Outlook] wrote: These are all separate contacts folders? In an Exchange mailbox? As near as I can tell it's actually categories within Contacts. All I did was import her Contacts from her previous employer and shared them with her secretary. In Outlook, in the left windows pane under 'My Contacts' there is Contacts, Attorneys, Clients, Judges, etc.
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#5
May 17th 06, 07:38 PM
posted to microsoft.public.outlook.contacts
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Custom Shared Contacts in Outlook 2003
I'm probably not explaining this correctly so please forgive me.
If you click on the contacts button\whatever it's called, on the left pane then My Contacts, Other Contacts and Current View is listed. Under My Contacts that is where Contacts, Clients, Judges, Attorneys and Cases are listed. It's like there are 5 contact lists. However I only imported the Contacts portion of the PST. The thing is I'm not really a Outlook/Exchange person so I'm not going to know all of Outlook's terminology and such and I think that's what is hampering me in my description of the problem  Sue Mosher [MVP-Outlook] wrote: You need to look more closely. Categories are part of the data stored on individual items. The left navigation pane shows folders, but it's not clear from your description whether these are in her mailbox. Look in the Folder List. You will also need to work with the Folder List to complete the necessary steps if they are in the mailbox. Specifically, the mailbox owner needs to grant "folder visible" permission to the root of the mailbox and any other parent folders of the shared folder, as well as appropriate permission -- at least Reviewer -- on the shared folder itself. The user who needs access then goes into Tools | E-mail Accounts or Tools | Services (depending on the Outlook version), brings up the properties for the Exchange Server service, and on the Advanced tab, adds the mailbox. For more information on folder permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistan...HA011134811033 "Sue Mosher [MVP-Outlook]" wrote in message ... These are all separate contacts folders? In an Exchange mailbox? "tednov" wrote in message ... I recently imported a custom Contacts list from the users previous employer. I also shared the users contacts so that their secretary can add and edit those contacts. However the secretary can't view her custom contacts. The secretary can view the Contacts listing but nothing that was customized. Example: the user has 5 contact lists named; -Clients -Judges -Attorneys -Cases None of the above contacts are viewable for the secretary. The secretary can only view/add/edit the main 'Contacts'. Any ideas on what steps I might have missed?
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#6
May 17th 06, 07:46 PM
posted to microsoft.public.outlook.contacts
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Custom Shared Contacts in Outlook 2003
Did you try following the instructions I provided?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "tednov" wrote in message ... I'm probably not explaining this correctly so please forgive me. If you click on the contacts button\whatever it's called, on the left pane then My Contacts, Other Contacts and Current View is listed. Under My Contacts that is where Contacts, Clients, Judges, Attorneys and Cases are listed. It's like there are 5 contact lists. However I only imported the Contacts portion of the PST. The thing is I'm not really a Outlook/Exchange person so I'm not going to know all of Outlook's terminology and such and I think that's what is hampering me in my description of the problem Sue Mosher [MVP-Outlook] wrote: You need to look more closely. Categories are part of the data stored on individual items. The left navigation pane shows folders, but it's not clear from your description whether these are in her mailbox. Look in the Folder List. You will also need to work with the Folder List to complete the necessary steps if they are in the mailbox. Specifically, the mailbox owner needs to grant "folder visible" permission to the root of the mailbox and any other parent folders of the shared folder, as well as appropriate permission -- at least Reviewer -- on the shared folder itself. The user who needs access then goes into Tools | E-mail Accounts or Tools | Services (depending on the Outlook version), brings up the properties for the Exchange Server service, and on the Advanced tab, adds the mailbox. For more information on folder permissions, with how-to screen shots, see http://www.howto-outlook.com/howto/permissions.htm and http://office.microsoft.com/assistan...HA011134811033 "Sue Mosher [MVP-Outlook]" wrote in message ... These are all separate contacts folders? In an Exchange mailbox? "tednov" wrote in message ... I recently imported a custom Contacts list from the users previous employer. I also shared the users contacts so that their secretary can add and edit those contacts. However the secretary can't view her custom contacts. The secretary can view the Contacts listing but nothing that was customized. Example: the user has 5 contact lists named; -Clients -Judges -Attorneys -Cases None of the above contacts are viewable for the secretary. The secretary can only view/add/edit the main 'Contacts'. Any ideas on what steps I might have missed?
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