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#1
June 8th 06, 12:49 AM
posted to microsoft.public.outlook.contacts
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Creating New Folders
I am taking an Outlook class right now. Outlook 2003 was already installed on
my computer, and automatically set up with my aol address. In one of my labs, it asks me to set up a new folder, but when I try to do that it won't let me. It says "Unable to create the folder. You cannot create subfolders in a web-based account". How can I fix this so I don't have to take my machine into school??? HELP!!! 
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#2
June 8th 06, 01:08 AM
posted to microsoft.public.outlook.contacts
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Creating New Folders
I usually start by paying attention to the error message. What does it
suggest to you? If you don't know, then at the very least provide us with the information on what type of mail account this is. -- Russ Valentine [MVP-Outlook] "pwrcudlr" wrote in message ... I am taking an Outlook class right now. Outlook 2003 was already installed on my computer, and automatically set up with my aol address. In one of my labs, it asks me to set up a new folder, but when I try to do that it won't let me. It says "Unable to create the folder. You cannot create subfolders in a web-based account". How can I fix this so I don't have to take my machine into school??? HELP!!!
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#3
June 8th 06, 05:45 AM
posted to microsoft.public.outlook.contacts
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Creating New Folders
That IS the error message. I'm not sure what you mean when you ask what type
of mail account this is. "Russ Valentine [MVP-Outlook]" wrote: I usually start by paying attention to the error message. What does it suggest to you? If you don't know, then at the very least provide us with the information on what type of mail account this is. -- Russ Valentine [MVP-Outlook] "pwrcudlr" wrote in message ... I am taking an Outlook class right now. Outlook 2003 was already installed on my computer, and automatically set up with my aol address. In one of my labs, it asks me to set up a new folder, but when I try to do that it won't let me. It says "Unable to create the folder. You cannot create subfolders in a web-based account". How can I fix this so I don't have to take my machine into school??? HELP!!!
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#4
June 8th 06, 11:47 AM
posted to microsoft.public.outlook.contacts
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Creating New Folders
POP/SMTP, HTTP, IMAP, etc.
Most likely you are using an information store that does not permit you to create folders. -- Russ Valentine [MVP-Outlook] "pwrcudlr" wrote in message news  That IS the error message. I'm not sure what you mean when you ask what type of mail account this is. "Russ Valentine [MVP-Outlook]" wrote: I usually start by paying attention to the error message. What does it suggest to you? If you don't know, then at the very least provide us with the information on what type of mail account this is. -- Russ Valentine [MVP-Outlook] "pwrcudlr" wrote in message ... I am taking an Outlook class right now. Outlook 2003 was already installed on my computer, and automatically set up with my aol address. In one of my labs, it asks me to set up a new folder, but when I try to do that it won't let me. It says "Unable to create the folder. You cannot create subfolders in a web-based account". How can I fix this so I don't have to take my machine into school??? HELP!!!
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#5
June 8th 06, 03:15 PM
posted to microsoft.public.outlook.contacts
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Creating New Folders
Russ Valentine [MVP-Outlook] wrote:
POP/SMTP, HTTP, IMAP, etc. Most likely you are using an information store that does not permit you to create folders. It sounds to me like the AOL account was set up for him as an HTTP account (which won't work) rather than an IMAP account. -- Brian Tillman
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#6
June 8th 06, 09:28 PM
posted to microsoft.public.outlook.contacts
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Creating New Folders
Him, is a her. I set up an IMAP account to use AOL with Outlook and it still
didn't work. I finally caved and took my machine into school and let the IT guys work with it. "Brian Tillman" wrote: Russ Valentine [MVP-Outlook] wrote: POP/SMTP, HTTP, IMAP, etc. Most likely you are using an information store that does not permit you to create folders. It sounds to me like the AOL account was set up for him as an HTTP account (which won't work) rather than an IMAP account. -- Brian Tillman
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