I am running windows XP & Outlook 2003 (new installation) --there are two
mail 'folders'. One is "personal folders" & the other is "My Outlook data"
(which I have set as my default data location. The problem is that "personal
folders' seems to be ruling the roost. Mail goes in and out of those folders.
I have set my default data to "My outlook data" where my past info(mail
folders and contacts) appear. I want to get rid of "personal folders" and
have all data go through my outlook data folder. How do I do it?

another issue is that the send/recieve button does not function. I have to
go to hit the down arrow on 'send/recieve' and choose my ISP 'inbox' to
send/recieve. Are these issues related?

thanks

Did you restart Outlook after changing the default delivery location?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Orcas2369" wrote in message ...
I am running windows XP & Outlook 2003 (new installation) --there are two
mail 'folders'. One is "personal folders" & the other is "My Outlook data"
(which I have set as my default data location. The problem is that "personal
folders' seems to be ruling the roost. Mail goes in and out of those folders.
I have set my default data to "My outlook data" where my past info(mail
folders and contacts) appear. I want to get rid of "personal folders" and
have all data go through my outlook data folder. How do I do it?

another issue is that the send/recieve button does not function. I have to
go to hit the down arrow on 'send/recieve' and choose my ISP 'inbox' to
send/recieve. Are these issues related?

thanks

Orcas2369 wrote:

I am running windows XP & Outlook 2003 (new installation) --there are
two mail 'folders'. One is "personal folders" & the other is "My
Outlook data" (which I have set as my default data location. The
problem is that "personal folders' seems to be ruling the roost. Mail
goes in and out of those folders. I have set my default data to "My
outlook data" where my past info(mail folders and contacts) appear. I
want to get rid of "personal folders" and have all data go through my
outlook data folder. How do I do it?

Click ToolsE-mail AccountsNext. IN the "Delivery new e-mail to the
following location" drop-down at the bottom left, select the data store you
wish to use. Click FInish. Stop and restart Outlook. Then right-click on
the root of the folders you don't want and choose Close.

another issue is that the send/recieve button does not function. I
have to go to hit the down arrow on 'send/recieve' and choose my ISP
'inbox' to send/recieve. Are these issues related?

Configure your "All Accounts" send/receive group so that it includes the
account you want. CLick ToolsOptionsMail SetupSend/Receive. Select All
Accounts and click Edit. Select the account and check the box labeled
"Include the selected account in this group". Click OK, Close, then OK.
--
Brian Tillman

You got it by golly!

thanks

"Brian Tillman" wrote:

Orcas2369 wrote:

I am running windows XP & Outlook 2003 (new installation) --there are
two mail 'folders'. One is "personal folders" & the other is "My
Outlook data" (which I have set as my default data location. The
problem is that "personal folders' seems to be ruling the roost. Mail
goes in and out of those folders. I have set my default data to "My
outlook data" where my past info(mail folders and contacts) appear. I
want to get rid of "personal folders" and have all data go through my
outlook data folder. How do I do it?

Click ToolsE-mail AccountsNext. IN the "Delivery new e-mail to the
following location" drop-down at the bottom left, select the data store you
wish to use. Click FInish. Stop and restart Outlook. Then right-click on
the root of the folders you don't want and choose Close.

another issue is that the send/recieve button does not function. I
have to go to hit the down arrow on 'send/recieve' and choose my ISP
'inbox' to send/recieve. Are these issues related?

Configure your "All Accounts" send/receive group so that it includes the
account you want. CLick ToolsOptionsMail SetupSend/Receive. Select All
Accounts and click Edit. Select the account and check the box labeled
"Include the selected account in this group". Click OK, Close, then OK.
--
Brian Tillman

Orcas2369 wrote:

You got it by golly!

Two at once. Amazing!

thanks

You're welcome.
--
Brian Tillman