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#1
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When I click the “to” tab in Outlook to insert a contact or if I try to enter
an address on the line, I get this error message: “An error occurred while attempting to open the windows address book. Unable to locate WAB DLL." I can't send email, but I can receive. I have tried everything I could find to fix it: I have uninstalled and re-installed MS office several times and that didn’t work. I have tried the “detect and repair” also with no luck. Honestly, I am about ready to throw my pc out the window. I tried all the suggestions from the MS Help, as well as contacting my ISP. Still have no clue how to resolve this issue. The version of MS Office I am using is 2000. (My operating system is Windows XP) |
#2
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Not an Outlook problem. I must assume from your post that you are using IMO
mode of Outlook, not the full version. It uses Outlook Express for most of its transports. Accordingly, you must rename all WAB32.dll files and repair Outlook Express. It goes without saying that you must have a functioning version of Outlook Express installed for your version of Outlook to run. -- Russ Valentine [MVP-Outlook] "Escape4Dani" wrote in message ... When I click the "to" tab in Outlook to insert a contact or if I try to enter an address on the line, I get this error message: "An error occurred while attempting to open the windows address book. Unable to locate WAB DLL." I can't send email, but I can receive. I have tried everything I could find to fix it: I have uninstalled and re-installed MS office several times and that didn't work. I have tried the "detect and repair" also with no luck. Honestly, I am about ready to throw my pc out the window. I tried all the suggestions from the MS Help, as well as contacting my ISP. Still have no clue how to resolve this issue. The version of MS Office I am using is 2000. (My operating system is Windows XP) |
#3
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I appreciate your response. Truly. I must admit though I am very green when
it comes to the technical navigation. I hope you wouldn’t mind explaining to me in "laymen’s terms" the correct steps. After posting this, I came across a post with very similar issues. Missing WAB DLL from May 17, 206. I read all the comments, and tried to follow the steps to correcting the issue as he did, but our systems are different and I wasn’t sure if the steps applied to me. I do have a better understanding of the problem, but I still need a little guidance. Not to mention as I said, I really need it to be spelled out for me. I am not familiar with the terms “WAB32.dll” files when you say rename all WAB32.dll files etc.. I am not sure what that is or how to do it. I am not sure what IMO means, but as far as I know my Outlook is the full version. Is there a way to find out? I’d like to provide whatever information will be helpful to fix this problem. I have Outlook Express 6. And, both the Outlook and OE were running properly until my husband installed a new motherboard 2 weeks or so ago. It started happening right after the motherboard replacement. I hope that helps. If you don’t want to break it down me it’s is ok. I am sure it is a waste of your time. But could you please provide detailed suggestions that my husband can follow to rectify the issue. Thanks again for your response and for your attention. "Russ Valentine [MVP-Outlook]" wrote: Not an Outlook problem. I must assume from your post that you are using IMO mode of Outlook, not the full version. It uses Outlook Express for most of its transports. Accordingly, you must rename all WAB32.dll files and repair Outlook Express. It goes without saying that you must have a functioning version of Outlook Express installed for your version of Outlook to run. -- Russ Valentine [MVP-Outlook] "Escape4Dani" wrote in message ... When I click the "to" tab in Outlook to insert a contact or if I try to enter an address on the line, I get this error message: "An error occurred while attempting to open the windows address book. Unable to locate WAB DLL." I can't send email, but I can receive. I have tried everything I could find to fix it: I have uninstalled and re-installed MS office several times and that didn't work. I have tried the "detect and repair" also with no luck. Honestly, I am about ready to throw my pc out the window. I tried all the suggestions from the MS Help, as well as contacting my ISP. Still have no clue how to resolve this issue. The version of MS Office I am using is 2000. (My operating system is Windows XP) |
#4
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All you need to do is make sure both Outlook and Outlook Express are closed.
Search for and rename every wab32.dll file on your hard drive. The either reinstall or repair Outlook Express (you can do it from Microsoft's website). -- Russ Valentine [MVP-Outlook] "Escape4Dani" wrote in message ... I appreciate your response. Truly. I must admit though I am very green when it comes to the technical navigation. I hope you wouldn't mind explaining to me in "laymen's terms" the correct steps. After posting this, I came across a post with very similar issues. Missing WAB DLL from May 17, 206. I read all the comments, and tried to follow the steps to correcting the issue as he did, but our systems are different and I wasn't sure if the steps applied to me. I do have a better understanding of the problem, but I still need a little guidance. Not to mention as I said, I really need it to be spelled out for me. I am not familiar with the terms "WAB32.dll" files when you say rename all WAB32.dll files etc.. I am not sure what that is or how to do it. I am not sure what IMO means, but as far as I know my Outlook is the full version. Is there a way to find out? I'd like to provide whatever information will be helpful to fix this problem. I have Outlook Express 6. And, both the Outlook and OE were running properly until my husband installed a new motherboard 2 weeks or so ago. It started happening right after the motherboard replacement. I hope that helps. If you don't want to break it down me it's is ok. I am sure it is a waste of your time. But could you please provide detailed suggestions that my husband can follow to rectify the issue. Thanks again for your response and for your attention. "Russ Valentine [MVP-Outlook]" wrote: Not an Outlook problem. I must assume from your post that you are using IMO mode of Outlook, not the full version. It uses Outlook Express for most of its transports. Accordingly, you must rename all WAB32.dll files and repair Outlook Express. It goes without saying that you must have a functioning version of Outlook Express installed for your version of Outlook to run. -- Russ Valentine [MVP-Outlook] "Escape4Dani" wrote in message ... When I click the "to" tab in Outlook to insert a contact or if I try to enter an address on the line, I get this error message: "An error occurred while attempting to open the windows address book. Unable to locate WAB DLL." I can't send email, but I can receive. I have tried everything I could find to fix it: I have uninstalled and re-installed MS office several times and that didn't work. I have tried the "detect and repair" also with no luck. Honestly, I am about ready to throw my pc out the window. I tried all the suggestions from the MS Help, as well as contacting my ISP. Still have no clue how to resolve this issue. The version of MS Office I am using is 2000. (My operating system is Windows XP) |
#5
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I'm having exactly the same problem and have followed the instructions
to rename, reload etc. and none of it works. Where should the WAB DLL file be located? The registry entry in my case is C:\Program Files\Common Files\System\wab32.dll. I am totally flummoxed. How on Earth can Windows and Oulook lose the reference. Russ Valentine [MVP-Outlook] wrote: All you need to do is make sure both Outlook and Outlook Express are closed. Search for and rename every wab32.dll file on your hard drive. The either reinstall or repair Outlook Express (you can do it from Microsoft's website). -- Russ Valentine [MVP-Outlook] "Escape4Dani" wrote in message ... I appreciate your response. Truly. I must admit though I am very green when it comes to the technical navigation. I hope you wouldn't mind explaining to me in "laymen's terms" the correct steps. After posting this, I came across a post with very similar issues. Missing WAB DLL from May 17, 206. I read all the comments, and tried to follow the steps to correcting the issue as he did, but our systems are different and I wasn't sure if the steps applied to me. I do have a better understanding of the problem, but I still need a little guidance. Not to mention as I said, I really need it to be spelled out for me. I am not familiar with the terms "WAB32.dll" files when you say rename all WAB32.dll files etc.. I am not sure what that is or how to do it. I am not sure what IMO means, but as far as I know my Outlook is the full version. Is there a way to find out? I'd like to provide whatever information will be helpful to fix this problem. I have Outlook Express 6. And, both the Outlook and OE were running properly until my husband installed a new motherboard 2 weeks or so ago. It started happening right after the motherboard replacement. I hope that helps. If you don't want to break it down me it's is ok. I am sure it is a waste of your time. But could you please provide detailed suggestions that my husband can follow to rectify the issue. Thanks again for your response and for your attention. "Russ Valentine [MVP-Outlook]" wrote: Not an Outlook problem. I must assume from your post that you are using IMO mode of Outlook, not the full version. It uses Outlook Express for most of its transports. Accordingly, you must rename all WAB32.dll files and repair Outlook Express. It goes without saying that you must have a functioning version of Outlook Express installed for your version of Outlook to run. -- Russ Valentine [MVP-Outlook] "Escape4Dani" wrote in message ... When I click the "to" tab in Outlook to insert a contact or if I try to enter an address on the line, I get this error message: "An error occurred while attempting to open the windows address book. Unable to locate WAB DLL." I can't send email, but I can receive. I have tried everything I could find to fix it: I have uninstalled and re-installed MS office several times and that didn't work. I have tried the "detect and repair" also with no luck. Honestly, I am about ready to throw my pc out the window. I tried all the suggestions from the MS Help, as well as contacting my ISP. Still have no clue how to resolve this issue. The version of MS Office I am using is 2000. (My operating system is Windows XP) |
#6
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I don't understand your question.
It seems to me that you found your wab32.dll, right? You are asking an Outlook Express question here. -- Russ Valentine [MVP-Outlook] wrote in message oups.com... I'm having exactly the same problem and have followed the instructions to rename, reload etc. and none of it works. Where should the WAB DLL file be located? The registry entry in my case is C:\Program Files\Common Files\System\wab32.dll. I am totally flummoxed. How on Earth can Windows and Oulook lose the reference. Russ Valentine [MVP-Outlook] wrote: All you need to do is make sure both Outlook and Outlook Express are closed. Search for and rename every wab32.dll file on your hard drive. The either reinstall or repair Outlook Express (you can do it from Microsoft's website). -- Russ Valentine [MVP-Outlook] "Escape4Dani" wrote in message ... I appreciate your response. Truly. I must admit though I am very green when it comes to the technical navigation. I hope you wouldn't mind explaining to me in "laymen's terms" the correct steps. After posting this, I came across a post with very similar issues. Missing WAB DLL from May 17, 206. I read all the comments, and tried to follow the steps to correcting the issue as he did, but our systems are different and I wasn't sure if the steps applied to me. I do have a better understanding of the problem, but I still need a little guidance. Not to mention as I said, I really need it to be spelled out for me. I am not familiar with the terms "WAB32.dll" files when you say rename all WAB32.dll files etc.. I am not sure what that is or how to do it. I am not sure what IMO means, but as far as I know my Outlook is the full version. Is there a way to find out? I'd like to provide whatever information will be helpful to fix this problem. I have Outlook Express 6. And, both the Outlook and OE were running properly until my husband installed a new motherboard 2 weeks or so ago. It started happening right after the motherboard replacement. I hope that helps. If you don't want to break it down me it's is ok. I am sure it is a waste of your time. But could you please provide detailed suggestions that my husband can follow to rectify the issue. Thanks again for your response and for your attention. "Russ Valentine [MVP-Outlook]" wrote: Not an Outlook problem. I must assume from your post that you are using IMO mode of Outlook, not the full version. It uses Outlook Express for most of its transports. Accordingly, you must rename all WAB32.dll files and repair Outlook Express. It goes without saying that you must have a functioning version of Outlook Express installed for your version of Outlook to run. -- Russ Valentine [MVP-Outlook] "Escape4Dani" wrote in message ... When I click the "to" tab in Outlook to insert a contact or if I try to enter an address on the line, I get this error message: "An error occurred while attempting to open the windows address book. Unable to locate WAB DLL." I can't send email, but I can receive. I have tried everything I could find to fix it: I have uninstalled and re-installed MS office several times and that didn't work. I have tried the "detect and repair" also with no luck. Honestly, I am about ready to throw my pc out the window. I tried all the suggestions from the MS Help, as well as contacting my ISP. Still have no clue how to resolve this issue. The version of MS Office I am using is 2000. (My operating system is Windows XP) |
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