My default contacts form in Outlook 2003 has suddenly changed and I have no
clue why or how. I believe it happened shortly after a Bluetooth ActiveSync
with the PDA device though I can't be sure (and neither can I see how this
could possibly be relevant!). In short, the form has gone from being very
detailed, including separate fields for First Name, Last Name (in the
Personal Details section) and City, State, ZIP Code etc.(in the Address
section), to condensing all this information together to give me a form that
looks rather like an Outlook Express Contacts Form. It's now too simple and
omits some important fields that I want to see when I bring up the form (for
example, the 'department' field is now missing (though the 'job title' field
is still there). I know the data is still there as I can see it on my PDA
device. I want to see it in my main Outlook program too and I want the
original default form to be restored. After spending days looking for answers
(and testing soltions out myself) I remain clueless. Any ideas what might
have happened and how I might resolve this? Thanks so much.

Are you opening these items from your Contacts folder in the main Outlook window? Open such an item and see if there is a Help | About This Form command available. If so, tell us what you see on the resulting dialog.



--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Graham Bond" Graham wrote in message ...
My default contacts form in Outlook 2003 has suddenly changed and I have no
clue why or how. I believe it happened shortly after a Bluetooth ActiveSync
with the PDA device though I can't be sure (and neither can I see how this
could possibly be relevant!). In short, the form has gone from being very
detailed, including separate fields for First Name, Last Name (in the
Personal Details section) and City, State, ZIP Code etc.(in the Address
section), to condensing all this information together to give me a form that
looks rather like an Outlook Express Contacts Form. It's now too simple and
omits some important fields that I want to see when I bring up the form (for
example, the 'department' field is now missing (though the 'job title' field
is still there). I know the data is still there as I can see it on my PDA
device. I want to see it in my main Outlook program too and I want the
original default form to be restored. After spending days looking for answers
(and testing soltions out myself) I remain clueless. Any ideas what might
have happened and how I might resolve this? Thanks so much.

I am opening these items by going to the Contacts View (which I arrange by
'categories' incidentally) and selecting a contact. A new window then pops up
with the contact details. In this window, I cannot see a 'Help \ About This
Form' option (the Help Menu has nine options, beginning with 'Microsoft
Office Outlook Help F1' and ending with 'About Microsoft Office Outlook').
This is the form that I would like to reconfigure to its default setting.

"Sue Mosher [MVP-Outlook]" wrote:

Are you opening these items from your Contacts folder in the main Outlook window? Open such an item and see if there is a Help | About This Form command available. If so, tell us what you see on the resulting dialog.



--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Graham Bond" Graham wrote in message ...
My default contacts form in Outlook 2003 has suddenly changed and I have no
clue why or how. I believe it happened shortly after a Bluetooth ActiveSync
with the PDA device though I can't be sure (and neither can I see how this
could possibly be relevant!). In short, the form has gone from being very
detailed, including separate fields for First Name, Last Name (in the
Personal Details section) and City, State, ZIP Code etc.(in the Address
section), to condensing all this information together to give me a form that
looks rather like an Outlook Express Contacts Form. It's now too simple and
omits some important fields that I want to see when I bring up the form (for
example, the 'department' field is now missing (though the 'job title' field
is still there). I know the data is still there as I can see it on my PDA
device. I want to see it in my main Outlook program too and I want the
original default form to be restored. After spending days looking for answers
(and testing soltions out myself) I remain clueless. Any ideas what might
have happened and how I might resolve this? Thanks so much.

These are contacts in your default Contacts folder, right? Can you check the size of a few of these items, please? What tabs do you see across the top of the form?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Graham Bond" wrote in message ...
I am opening these items by going to the Contacts View (which I arrange by
'categories' incidentally) and selecting a contact. A new window then pops up
with the contact details. In this window, I cannot see a 'Help \ About This
Form' option (the Help Menu has nine options, beginning with 'Microsoft
Office Outlook Help F1' and ending with 'About Microsoft Office Outlook').
This is the form that I would like to reconfigure to its default setting.

"Sue Mosher [MVP-Outlook]" wrote:

Are you opening these items from your Contacts folder in the main Outlook window? Open such an item and see if there is a Help | About This Form command available. If so, tell us what you see on the resulting dialog.


"Graham Bond" Graham wrote in message ...
My default contacts form in Outlook 2003 has suddenly changed and I have no
clue why or how. I believe it happened shortly after a Bluetooth ActiveSync
with the PDA device though I can't be sure (and neither can I see how this
could possibly be relevant!). In short, the form has gone from being very
detailed, including separate fields for First Name, Last Name (in the
Personal Details section) and City, State, ZIP Code etc.(in the Address
section), to condensing all this information together to give me a form that
looks rather like an Outlook Express Contacts Form. It's now too simple and
omits some important fields that I want to see when I bring up the form (for
example, the 'department' field is now missing (though the 'job title' field
is still there). I know the data is still there as I can see it on my PDA
device. I want to see it in my main Outlook program too and I want the
original default form to be restored. After spending days looking for answers
(and testing soltions out myself) I remain clueless. Any ideas what might
have happened and how I might resolve this? Thanks so much.

Hello again Sue. Thanks for your continuing help.
I'm actually away from my laptop at the moment, so cannot confirm exactly
which tabs I see at the top of the contacts screen (I'll get back to you on
that just as soon as I return in a couple of hours time). However, in my
haste to reply, let me just say that I have created and used several hundred
contacts, accumulated over the last 18 months or so. I've used Outlook both
and at work and at home and on multiple laptops and the form I've used to
enter and view all of this data has been the same throughout. To focus
things, I'll just describe the very top of this form. Originally, the top
line had fields (are these the same as 'tabs'?) for First Name, Last Name and
Company. Now, the form has just one field for 'name' (featuring all of the
data) and the 'company' field is on the second line. This new form is not too
wacky. In fact, it looks as if it is probably another kind of 'default' form
and its more than adequate for most of my needs. However, it's just not the
one I want and I'm not comfortable with the fact that Outlook seems to have
changed itself and not given me a way of reverting back! I hope that makes
sense. I'll get back to you with more details shortly. Thanks again.

"Sue Mosher [MVP-Outlook]" wrote:

These are contacts in your default Contacts folder, right? Can you check the size of a few of these items, please? What tabs do you see across the top of the form?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Graham Bond" wrote in message ...
I am opening these items by going to the Contacts View (which I arrange by
'categories' incidentally) and selecting a contact. A new window then pops up
with the contact details. In this window, I cannot see a 'Help \ About This
Form' option (the Help Menu has nine options, beginning with 'Microsoft
Office Outlook Help F1' and ending with 'About Microsoft Office Outlook').
This is the form that I would like to reconfigure to its default setting.

"Sue Mosher [MVP-Outlook]" wrote:

Are you opening these items from your Contacts folder in the main Outlook window? Open such an item and see if there is a Help | About This Form command available. If so, tell us what you see on the resulting dialog.


"Graham Bond" Graham wrote in message ...
My default contacts form in Outlook 2003 has suddenly changed and I have no
clue why or how. I believe it happened shortly after a Bluetooth ActiveSync
with the PDA device though I can't be sure (and neither can I see how this
could possibly be relevant!). In short, the form has gone from being very
detailed, including separate fields for First Name, Last Name (in the
Personal Details section) and City, State, ZIP Code etc.(in the Address
section), to condensing all this information together to give me a form that
looks rather like an Outlook Express Contacts Form. It's now too simple and
omits some important fields that I want to see when I bring up the form (for
example, the 'department' field is now missing (though the 'job title' field
is still there). I know the data is still there as I can see it on my PDA
device. I want to see it in my main Outlook program too and I want the
original default form to be restored. After spending days looking for answers
(and testing soltions out myself) I remain clueless. Any ideas what might
have happened and how I might resolve this? Thanks so much.

Further to my post of a few hours ago, the tab that I am having problems with
is the 'General' tab. At the top of the screen there are five tabs: General,
Details, Certificates, Activities and All Fields. It is the arrangement of
the fields within the General tab that is causing problems and it is the
General tab that I am looking at restoring to the default layout.


"Graham Bond" wrote:

Hello again Sue. Thanks for your continuing help.
I'm actually away from my laptop at the moment, so cannot confirm exactly
which tabs I see at the top of the contacts screen (I'll get back to you on
that just as soon as I return in a couple of hours time). However, in my
haste to reply, let me just say that I have created and used several hundred
contacts, accumulated over the last 18 months or so. I've used Outlook both
and at work and at home and on multiple laptops and the form I've used to
enter and view all of this data has been the same throughout. To focus
things, I'll just describe the very top of this form. Originally, the top
line had fields (are these the same as 'tabs'?) for First Name, Last Name and
Company. Now, the form has just one field for 'name' (featuring all of the
data) and the 'company' field is on the second line. This new form is not too
wacky. In fact, it looks as if it is probably another kind of 'default' form
and its more than adequate for most of my needs. However, it's just not the
one I want and I'm not comfortable with the fact that Outlook seems to have
changed itself and not given me a way of reverting back! I hope that makes
sense. I'll get back to you with more details shortly. Thanks again.

"Sue Mosher [MVP-Outlook]" wrote:

These are contacts in your default Contacts folder, right? Can you check the size of a few of these items, please? What tabs do you see across the top of the form?

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Graham Bond" wrote in message ...
I am opening these items by going to the Contacts View (which I arrange by
'categories' incidentally) and selecting a contact. A new window then pops up
with the contact details. In this window, I cannot see a 'Help \ About This
Form' option (the Help Menu has nine options, beginning with 'Microsoft
Office Outlook Help F1' and ending with 'About Microsoft Office Outlook').
This is the form that I would like to reconfigure to its default setting.

"Sue Mosher [MVP-Outlook]" wrote:

Are you opening these items from your Contacts folder in the main Outlook window? Open such an item and see if there is a Help | About This Form command available. If so, tell us what you see on the resulting dialog.


"Graham Bond" Graham wrote in message ...
My default contacts form in Outlook 2003 has suddenly changed and I have no
clue why or how. I believe it happened shortly after a Bluetooth ActiveSync
with the PDA device though I can't be sure (and neither can I see how this
could possibly be relevant!). In short, the form has gone from being very
detailed, including separate fields for First Name, Last Name (in the
Personal Details section) and City, State, ZIP Code etc.(in the Address
section), to condensing all this information together to give me a form that
looks rather like an Outlook Express Contacts Form. It's now too simple and
omits some important fields that I want to see when I bring up the form (for
example, the 'department' field is now missing (though the 'job title' field
is still there). I know the data is still there as I can see it on my PDA
device. I want to see it in my main Outlook program too and I want the
original default form to be restored. After spending days looking for answers
(and testing soltions out myself) I remain clueless. Any ideas what might
have happened and how I might resolve this? Thanks so much.