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#1
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I accidentally reset all my customizing back to default. Now, when I create
an email, it doesn't find the contact names (only some). When I look at the actual contact data it shows the email and the display, so I type that in the TO and it still doesn't find it. When I'm in CHECK NAMES or SELECT NAMES it doesn't show a list of my contacts, like it used to. Help! |
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#2
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If you click To, do you see your Contacts under Outlook Address Book.
What do you see in Tools | Address Book, then Tools | Options for the lists used to resolve names? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "tjsmags" wrote in message ... I accidentally reset all my customizing back to default. Now, when I create an email, it doesn't find the contact names (only some). When I look at the actual contact data it shows the email and the display, so I type that in the TO and it still doesn't find it. When I'm in CHECK NAMES or SELECT NAMES it doesn't show a list of my contacts, like it used to. Help! |
#3
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If I click TO it doesn't show any list of names. It shows in the SELECT
NAMES window SHOW NAMES FROM THE Contacts, but nothing is listed in the box. If I start to type a partial name and then select CHECK NAMES is says No Suggestions. When I accidentally did a DETECT AND REPAIR (in OneNote) that is when all my customizations were deleted and all the defaults came back for all Office products. I had to create a new PROFILE and then re-direct it to my old .pst file and delete the new one. Could this have caused something, and can we fix it? "Sue Mosher [MVP-Outlook]" wrote: If you click To, do you see your Contacts under Outlook Address Book. What do you see in Tools | Address Book, then Tools | Options for the lists used to resolve names? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "tjsmags" wrote in message ... I accidentally reset all my customizing back to default. Now, when I create an email, it doesn't find the contact names (only some). When I look at the actual contact data it shows the email and the display, so I type that in the TO and it still doesn't find it. When I'm in CHECK NAMES or SELECT NAMES it doesn't show a list of my contacts, like it used to. Help! |
#4
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When you created a new profile, did you add the Outlook Address Book as one of the address lists? Also, on the Properties dialog for your Contacts folder, make sure you have the Outlook Address Box checked.
And, still looking for an answer on this question: What do you see in Tools | Address Book, then Tools | Options for the lists used to resolve names? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "tjsmags" wrote in message ... If I click TO it doesn't show any list of names. It shows in the SELECT NAMES window SHOW NAMES FROM THE Contacts, but nothing is listed in the box. If I start to type a partial name and then select CHECK NAMES is says No Suggestions. When I accidentally did a DETECT AND REPAIR (in OneNote) that is when all my customizations were deleted and all the defaults came back for all Office products. I had to create a new PROFILE and then re-direct it to my old .pst file and delete the new one. Could this have caused something, and can we fix it? "Sue Mosher [MVP-Outlook]" wrote: If you click To, do you see your Contacts under Outlook Address Book. What do you see in Tools | Address Book, then Tools | Options for the lists used to resolve names? "tjsmags" wrote in message ... I accidentally reset all my customizing back to default. Now, when I create an email, it doesn't find the contact names (only some). When I look at the actual contact data it shows the email and the display, so I type that in the TO and it still doesn't find it. When I'm in CHECK NAMES or SELECT NAMES it doesn't show a list of my contacts, like it used to. Help! |
#5
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I don't know what you mean 'add the Outlook Address Book as one of the
addresss lists'? When I do TO there are TWO options under SHOW NAMES FROM THE (Contacts and Outlook Address Book (which has nothing in it)). When I do TOOLS/ADDRESS BOOK, TOOLS/OPTIONS under the 3 fields Contacts is the answer for all 3. What is the Properties dialog for the Contacts folder? "Sue Mosher [MVP-Outlook]" wrote: When you created a new profile, did you add the Outlook Address Book as one of the address lists? Also, on the Properties dialog for your Contacts folder, make sure you have the Outlook Address Box checked. And, still looking for an answer on this question: What do you see in Tools | Address Book, then Tools | Options for the lists used to resolve names? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "tjsmags" wrote in message ... If I click TO it doesn't show any list of names. It shows in the SELECT NAMES window SHOW NAMES FROM THE Contacts, but nothing is listed in the box. If I start to type a partial name and then select CHECK NAMES is says No Suggestions. When I accidentally did a DETECT AND REPAIR (in OneNote) that is when all my customizations were deleted and all the defaults came back for all Office products. I had to create a new PROFILE and then re-direct it to my old .pst file and delete the new one. Could this have caused something, and can we fix it? "Sue Mosher [MVP-Outlook]" wrote: If you click To, do you see your Contacts under Outlook Address Book. What do you see in Tools | Address Book, then Tools | Options for the lists used to resolve names? "tjsmags" wrote in message ... I accidentally reset all my customizing back to default. Now, when I create an email, it doesn't find the contact names (only some). When I look at the actual contact data it shows the email and the display, so I type that in the TO and it still doesn't find it. When I'm in CHECK NAMES or SELECT NAMES it doesn't show a list of my contacts, like it used to. Help! |
#6
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tjsmags wrote:
I don't know what you mean 'add the Outlook Address Book as one of the addresss lists'? When I do TO there are TWO options under SHOW NAMES FROM THE (Contacts and Outlook Address Book (which has nothing in it)). When you choose Contacts, what do you see? When I do TOOLS/ADDRESS BOOK, TOOLS/OPTIONS under the 3 fields Contacts is the answer for all 3. You've a damaged mail profile. Click ToolsE-mail AccountsView or change existing directories or address booksNext. Do you see "Outlook Address Book"? If so, select it and choose Change. What do you see there? What is the Properties dialog for the Contacts folder? Right-click Contacts and choose Properties. Examine the Outlook Address Book tab. -- Brian Tillman |
#7
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When I choose Contacts under SHOW NAMES FROM THE nothing shows in the box.
When I select Change under editing email accounts I see CONTACTS: PERSONAL FOLDERS. The previous person asked about a Properties dialog and I didn't know how find out that info... "Brian Tillman" wrote: tjsmags wrote: I don't know what you mean 'add the Outlook Address Book as one of the addresss lists'? When I do TO there are TWO options under SHOW NAMES FROM THE (Contacts and Outlook Address Book (which has nothing in it)). When you choose Contacts, what do you see? When I do TOOLS/ADDRESS BOOK, TOOLS/OPTIONS under the 3 fields Contacts is the answer for all 3. You've a damaged mail profile. Click ToolsE-mail AccountsView or change existing directories or address booksNext. Do you see "Outlook Address Book"? If so, select it and choose Change. What do you see there? What is the Properties dialog for the Contacts folder? Right-click Contacts and choose Properties. Examine the Outlook Address Book tab. -- Brian Tillman |
#8
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I don't know what you mean 'add the Outlook Address Book as one of the
addresss lists'? The wizard is pretty self-explanatory if you take the time to read the options. Step by step. Click the Tools menu Click E-mail Accounts command. Select "view or change existing directories or address books." Click Next. Do you see Outlook Address Book in the list of address lists? Apparently, you will, because of your other answers. And it appears to have a problem. Therefore, you need to remove it and then add it back in. Select Outlook Address Book. Click Remove. Click Yes when prompted. Restart Outlook. Click the Tools menu Click E-mail Accounts command. Select "Add a new directory or address book" Click Next. Select "additional address books" Click Next Select Outlook Address Book Click Next Restart Outlook What is the Properties dialog for the Contacts folder? It is the dialog that you see when you right-click the Contacts folder and choose Properties from the context menu. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "tjsmags" wrote in message ... I don't know what you mean 'add the Outlook Address Book as one of the addresss lists'? When I do TO there are TWO options under SHOW NAMES FROM THE (Contacts and Outlook Address Book (which has nothing in it)). When I do TOOLS/ADDRESS BOOK, TOOLS/OPTIONS under the 3 fields Contacts is the answer for all 3. What is the Properties dialog for the Contacts folder? "Sue Mosher [MVP-Outlook]" wrote: When you created a new profile, did you add the Outlook Address Book as one of the address lists? Also, on the Properties dialog for your Contacts folder, make sure you have the Outlook Address Box checked. And, still looking for an answer on this question: What do you see in Tools | Address Book, then Tools | Options for the lists used to resolve names? "tjsmags" wrote in message ... If I click TO it doesn't show any list of names. It shows in the SELECT NAMES window SHOW NAMES FROM THE Contacts, but nothing is listed in the box. If I start to type a partial name and then select CHECK NAMES is says No Suggestions. When I accidentally did a DETECT AND REPAIR (in OneNote) that is when all my customizations were deleted and all the defaults came back for all Office products. I had to create a new PROFILE and then re-direct it to my old .pst file and delete the new one. Could this have caused something, and can we fix it? "Sue Mosher [MVP-Outlook]" wrote: If you click To, do you see your Contacts under Outlook Address Book. What do you see in Tools | Address Book, then Tools | Options for the lists used to resolve names? "tjsmags" wrote in message ... I accidentally reset all my customizing back to default. Now, when I create an email, it doesn't find the contact names (only some). When I look at the actual contact data it shows the email and the display, so I type that in the TO and it still doesn't find it. When I'm in CHECK NAMES or SELECT NAMES it doesn't show a list of my contacts, like it used to. Help! |
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