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#1
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Each time I enter a contact, and try to find or search for the same contact
it won't display. However, if I go to the last name manually it will display. Could anyone provide any rhyme or reason? I've upgraded and updated the software to the latest and greatest. |
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#2
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Read your post. See if it makes sense to you. If it does, translate it for
those of us who aren't there, have no idea what you are doing (and you certainly haven't told us), and have no idea what Outlook version, mail transport, or information store you are using. -- Russ Valentine [MVP-Outlook] "anttonbuc" wrote in message ... Each time I enter a contact, and try to find or search for the same contact it won't display. However, if I go to the last name manually it will display. Could anyone provide any rhyme or reason? I've upgraded and updated the software to the latest and greatest. |
#3
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Thanks Russ Valentine,
I am using Microsoft Office Outlook 2003 (11.8010.8028) SP2. When I select my contact tab to create a new address, I fill out all necessary information then I do a save and close. Once the new address is saved and in the list of my contacts, I try to do a "Type a contact to Find", I'll add the name I'm looking for and when I hit the enter key to do the search, the new contact won't show up. I'll get the message "Outlook could not find the requested contact", if I search by last name or first name, it won't show the name of the contact I'm looking for, however, if I select the letter that's associated with the new contact's last name (i.e., "B" for Burke), it appears. So basically, I can't do a search for a contact's name. I have to do it manually. However it'll work on some contacts names, but not all. "anttonbuc" wrote: Each time I enter a contact, and try to find or search for the same contact it won't display. However, if I go to the last name manually it will display. Could anyone provide any rhyme or reason? I've upgraded and updated the software to the latest and greatest. |
#4
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The most likely explanation is that you are adding the Contact to a folder
that you have not included in your Outlook Address Book Service. See how many Contact Folders actually exist in your profile (hint: use Folder List to make sure you are seeing them all) and see if they are all enabled as email address books in their properties. -- Russ Valentine [MVP-Outlook] "anttonbuc" wrote in message ... Thanks Russ Valentine, I am using Microsoft Office Outlook 2003 (11.8010.8028) SP2. When I select my contact tab to create a new address, I fill out all necessary information then I do a save and close. Once the new address is saved and in the list of my contacts, I try to do a "Type a contact to Find", I'll add the name I'm looking for and when I hit the enter key to do the search, the new contact won't show up. I'll get the message "Outlook could not find the requested contact", if I search by last name or first name, it won't show the name of the contact I'm looking for, however, if I select the letter that's associated with the new contact's last name (i.e., "B" for Burke), it appears. So basically, I can't do a search for a contact's name. I have to do it manually. However it'll work on some contacts names, but not all. "anttonbuc" wrote: Each time I enter a contact, and try to find or search for the same contact it won't display. However, if I go to the last name manually it will display. Could anyone provide any rhyme or reason? I've upgraded and updated the software to the latest and greatest. |
#5
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Hey Russ,
I went to "folder list" and while under folder list, I selected "Contacts" and went to properties. I went to the "Outlook Address Book" tab and it displayed a check mark next to the statement "show this folder as an e-mail address book", below this was a box where you can actually type in the word "Contacts". That word was already in place. I re-tested the search and again I was unsuccessful. "Russ Valentine [MVP-Outlook]" wrote: The most likely explanation is that you are adding the Contact to a folder that you have not included in your Outlook Address Book Service. See how many Contact Folders actually exist in your profile (hint: use Folder List to make sure you are seeing them all) and see if they are all enabled as email address books in their properties. -- Russ Valentine [MVP-Outlook] "anttonbuc" wrote in message ... Thanks Russ Valentine, I am using Microsoft Office Outlook 2003 (11.8010.8028) SP2. When I select my contact tab to create a new address, I fill out all necessary information then I do a save and close. Once the new address is saved and in the list of my contacts, I try to do a "Type a contact to Find", I'll add the name I'm looking for and when I hit the enter key to do the search, the new contact won't show up. I'll get the message "Outlook could not find the requested contact", if I search by last name or first name, it won't show the name of the contact I'm looking for, however, if I select the letter that's associated with the new contact's last name (i.e., "B" for Burke), it appears. So basically, I can't do a search for a contact's name. I have to do it manually. However it'll work on some contacts names, but not all. "anttonbuc" wrote: Each time I enter a contact, and try to find or search for the same contact it won't display. However, if I go to the last name manually it will display. Could anyone provide any rhyme or reason? I've upgraded and updated the software to the latest and greatest. |
#6
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Explain in more detail what kind of information store you are using, how you
have sorted the Outlook Address Book and how you are conducting the search. -- Russ Valentine [MVP-Outlook] "anttonbuc" wrote in message ... Hey Russ, I went to "folder list" and while under folder list, I selected "Contacts" and went to properties. I went to the "Outlook Address Book" tab and it displayed a check mark next to the statement "show this folder as an address book", below this was a box where you can actually type in the word "Contacts". That word was already in place. I re-tested the search and again I was unsuccessful. "Russ Valentine [MVP-Outlook]" wrote: The most likely explanation is that you are adding the Contact to a folder that you have not included in your Outlook Address Book Service. See how many Contact Folders actually exist in your profile (hint: use Folder List to make sure you are seeing them all) and see if they are all enabled as email address books in their properties. -- Russ Valentine [MVP-Outlook] "anttonbuc" wrote in message ... Thanks Russ Valentine, I am using Microsoft Office Outlook 2003 (11.8010.8028) SP2. When I select my contact tab to create a new address, I fill out all necessary information then I do a save and close. Once the new address is saved and in the list of my contacts, I try to do a "Type a contact to Find", I'll add the name I'm looking for and when I hit the enter key to do the search, the new contact won't show up. I'll get the message "Outlook could not find the requested contact", if I search by last name or first name, it won't show the name of the contact I'm looking for, however, if I select the letter that's associated with the new contact's last name (i.e., "B" for Burke), it appears. So basically, I can't do a search for a contact's name. I have to do it manually. However it'll work on some contacts names, but not all. "anttonbuc" wrote: Each time I enter a contact, and try to find or search for the same contact it won't display. However, if I go to the last name manually it will display. Could anyone provide any rhyme or reason? I've upgraded and updated the software to the latest and greatest. |
#7
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When you say "Information Store", I'm not sure what you're speaking of. I'm
using Outlook 2003, it's been updated with the latest patches, Our exchange server is 2003 and it has our information store folder on there if that is what you mean. The outlook address book is in alphabetical order and I'm conducting the search as I mentioned previously, by first name, by last name, or by last name, then by first name. I'm putting in "a" name and just by chance the name that is being used is not being retrieved via the search mode in the contacts folder. All information that you asked me to provide is in this correspondence, and I hope that it's clear and concise. I can't explain it any better, because of my weak knowledge of Outlook. I followed the instructions you said that could possibly be the problem, my reply is what I actually did; revealing to you my specific steps. Would you have any other suggestions? "Russ Valentine [MVP-Outlook]" wrote: Explain in more detail what kind of information store you are using, how you have sorted the Outlook Address Book and how you are conducting the search. -- Russ Valentine [MVP-Outlook] "anttonbuc" wrote in message ... Hey Russ, I went to "folder list" and while under folder list, I selected "Contacts" and went to properties. I went to the "Outlook Address Book" tab and it displayed a check mark next to the statement "show this folder as an address book", below this was a box where you can actually type in the word "Contacts". That word was already in place. I re-tested the search and again I was unsuccessful. "Russ Valentine [MVP-Outlook]" wrote: The most likely explanation is that you are adding the Contact to a folder that you have not included in your Outlook Address Book Service. See how many Contact Folders actually exist in your profile (hint: use Folder List to make sure you are seeing them all) and see if they are all enabled as email address books in their properties. -- Russ Valentine [MVP-Outlook] "anttonbuc" wrote in message ... Thanks Russ Valentine, I am using Microsoft Office Outlook 2003 (11.8010.8028) SP2. When I select my contact tab to create a new address, I fill out all necessary information then I do a save and close. Once the new address is saved and in the list of my contacts, I try to do a "Type a contact to Find", I'll add the name I'm looking for and when I hit the enter key to do the search, the new contact won't show up. I'll get the message "Outlook could not find the requested contact", if I search by last name or first name, it won't show the name of the contact I'm looking for, however, if I select the letter that's associated with the new contact's last name (i.e., "B" for Burke), it appears. So basically, I can't do a search for a contact's name. I have to do it manually. However it'll work on some contacts names, but not all. "anttonbuc" wrote: Each time I enter a contact, and try to find or search for the same contact it won't display. However, if I go to the last name manually it will display. Could anyone provide any rhyme or reason? I've upgraded and updated the software to the latest and greatest. |
#8
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Information store means where you data is stored, which we now finally know
is an Exchange mailbox. Ask your Exchange administrator if you are running in cached mode. Searches do not work as expected in cached mode. -- Russ Valentine [MVP-Outlook] "anttonbuc" wrote in message ... When you say "Information Store", I'm not sure what you're speaking of. I'm using Outlook 2003, it's been updated with the latest patches, Our exchange server is 2003 and it has our information store folder on there if that is what you mean. The outlook address book is in alphabetical order and I'm conducting the search as I mentioned previously, by first name, by last name, or by last name, then by first name. I'm putting in "a" name and just by chance the name that is being used is not being retrieved via the search mode in the contacts folder. All information that you asked me to provide is in this correspondence, and I hope that it's clear and concise. I can't explain it any better, because of my weak knowledge of Outlook. I followed the instructions you said that could possibly be the problem, my reply is what I actually did; revealing to you my specific steps. Would you have any other suggestions? "Russ Valentine [MVP-Outlook]" wrote: Explain in more detail what kind of information store you are using, how you have sorted the Outlook Address Book and how you are conducting the search. -- Russ Valentine [MVP-Outlook] "anttonbuc" wrote in message ... Hey Russ, I went to "folder list" and while under folder list, I selected "Contacts" and went to properties. I went to the "Outlook Address Book" tab and it displayed a check mark next to the statement "show this folder as an address book", below this was a box where you can actually type in the word "Contacts". That word was already in place. I re-tested the search and again I was unsuccessful. "Russ Valentine [MVP-Outlook]" wrote: The most likely explanation is that you are adding the Contact to a folder that you have not included in your Outlook Address Book Service. See how many Contact Folders actually exist in your profile (hint: use Folder List to make sure you are seeing them all) and see if they are all enabled as email address books in their properties. -- Russ Valentine [MVP-Outlook] "anttonbuc" wrote in message ... Thanks Russ Valentine, I am using Microsoft Office Outlook 2003 (11.8010.8028) SP2. When I select my contact tab to create a new address, I fill out all necessary information then I do a save and close. Once the new address is saved and in the list of my contacts, I try to do a "Type a contact to Find", I'll add the name I'm looking for and when I hit the enter key to do the search, the new contact won't show up. I'll get the message "Outlook could not find the requested contact", if I search by last name or first name, it won't show the name of the contact I'm looking for, however, if I select the letter that's associated with the new contact's last name (i.e., "B" for Burke), it appears. So basically, I can't do a search for a contact's name. I have to do it manually. However it'll work on some contacts names, but not all. "anttonbuc" wrote: Each time I enter a contact, and try to find or search for the same contact it won't display. However, if I go to the last name manually it will display. Could anyone provide any rhyme or reason? I've upgraded and updated the software to the latest and greatest. |
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