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I've just updated my outlook 2000 to outlook 2002. Now when I want to send a
new e-mail, i clicked the TO: but my contacts would not appear. Furthermore, when I click on the radio box for show names from, it cannot detect my contacts folder. How do I solve this problem? Any help would be appreciated. Thanks... |
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Ben wrote:
I've just updated my outlook 2000 to outlook 2002. Now when I want to send a new e-mail, i clicked the TO: but my contacts would not appear. Furthermore, when I click on the radio box for show names from, it cannot detect my contacts folder. How do I solve this problem? Any help would be appreciated. Thanks... Right-click your Contacts folder, choose Properties, select the Outlook ADdress Book tab and check the box labeled "Show this folder as an e-mail Address Book". Click OK, OK, then stop and restart Outlook. -- Brian Tillman |
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I followed your instructions but the box is greyed out, i cannot check it.
What would cause this problem? Thanks.. "Brian Tillman" wrote: Ben wrote: I've just updated my outlook 2000 to outlook 2002. Now when I want to send a new e-mail, i clicked the TO: but my contacts would not appear. Furthermore, when I click on the radio box for show names from, it cannot detect my contacts folder. How do I solve this problem? Any help would be appreciated. Thanks... Right-click your Contacts folder, choose Properties, select the Outlook ADdress Book tab and check the box labeled "Show this folder as an e-mail Address Book". Click OK, OK, then stop and restart Outlook. -- Brian Tillman |
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Ben wrote:
I followed your instructions but the box is greyed out, i cannot check it. What would cause this problem? A misconfigured Outlook Address Book service would cause that. Click ToolsE-mail AccountsView or change existing directories or address booksNext. If you see Outlook Address Book listed, select it and click Remove. Stop and restart Outlook. Then click ToolsE-mail AccountsAdd a new directory or address bookNext. If you don't see it, click Add. Choose Additional Address Books and click Next. Select Outlook Address Book and click Next. Specify the remaining information, like sort order, and click Finish. Stop and restart Outlook. Then, check your Contacts properties as I described int he prior message. -- Brian Tillman |
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