on computers that the name checking works, after you move from TO to CC, the
correct name appears and is underlined. on the computers that it doesn't
work, you move from TO to CC and there is no change. only when i key in
control K , do i get the proper name and underline

"Sue Mosher [MVP-Outlook]" wrote:

What are the symptoms of the problem?

Note that automatic name checking kicks in when you send a message.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

"Dalit Shickman" wrote in message ...
i also can't get my automatic name check to work. in order for it to work, i
have to click on control k.
i have automatic name check clicked on preferences.
i have office 2003 service pack 2.
thank you in advance

"Sue Mosher [MVP-Outlook]" wrote:

Help is never complete in beta applications. The autocomplete and automatic name check features are totally separate. Autocomplete makes suggestions and builds the suggestion list from messages you have sent. Name check attempts to match a typed name with an address stored in one of your address lists.