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#1
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I had to install a new motherboard, processor and memory card, my son saved
my address book. When I open my contacts, all the information is there. When I open a "New e-mail" and click on "To" to use my select member list i receive the following message, "The address could not be displayed. The contacts could not be opened or it may have been deleted or I do not have permission." AND the select name box is empty. Also i have lists set up for friends, family and other groups, when i clcik on that in contacts, it opens and all the names are there. I'm so frustrated i could pull my hair out. Hopefully someone could guide me in layman's terms. Thank you for taking the time to read this. |
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#2
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Make sure the "Show this folder as an email address book" box is checked
he Right click on the Contacts folder, choose Properties and go to the Outlook Address Book tab "Lenore" wrote in message news ![]() I had to install a new motherboard, processor and memory card, my son saved my address book. When I open my contacts, all the information is there. When I open a "New e-mail" and click on "To" to use my select member list i receive the following message, "The address could not be displayed. The contacts could not be opened or it may have been deleted or I do not have permission." AND the select name box is empty. Also i have lists set up for friends, family and other groups, when i clcik on that in contacts, it opens and all the names are there. I'm so frustrated i could pull my hair out. Hopefully someone could guide me in layman's terms. Thank you for taking the time to read this. |
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Hi Vince, I did exactly what you recommended and I'm still receiving the same
message. Thank you for taking the time to respond to me. "Lenore" wrote: I had to install a new motherboard, processor and memory card, my son saved my address book. When I open my contacts, all the information is there. When I open a "New e-mail" and click on "To" to use my select member list i receive the following message, "The address could not be displayed. The contacts could not be opened or it may have been deleted or I do not have permission." AND the select name box is empty. Also i have lists set up for friends, family and other groups, when i clcik on that in contacts, it opens and all the names are there. I'm so frustrated i could pull my hair out. Hopefully someone could guide me in layman's terms. Thank you for taking the time to read this. |
#4
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See if there are extra folders listed he Tools menu Email accounts
View/Change existing address books Click Next Highlight Outlook Address Book Click Change "Lenore" wrote in message ... Hi Vince, I did exactly what you recommended and I'm still receiving the same message. Thank you for taking the time to respond to me. |
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Hi Vince,
I did exactly what you told me and all three options are the same and above those options, it states what you stated with your first answer. i think I'm going to have to retype my entire address book and hope and pray it works. i wonder if my outlook is corrupt? Thanks. Lenore "Vince Averello [MVP-Outlook]" wrote: See if there are extra folders listed he Tools menu Email accounts View/Change existing address books Click Next Highlight Outlook Address Book Click Change "Lenore" wrote in message ... Hi Vince, I did exactly what you recommended and I'm still receiving the same message. Thank you for taking the time to respond to me. |
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