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#1
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Our school recently got new computers and imported all fills from our old
computers. My new outlook shows all of my "Contact" information when I select the Contact key, however it does not show this contacts in my Address Book nor does it automatically give me an address from my contact list when I try to to type it in on the "To" line. It doesn't show up on my address pull-down list either. I need help. Thanks |
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#2
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You failed to post your Outlook version.
Importing is never a good way to transfer Outlook data. Assuming your Contact data was transferred correctly, you simply need to configure your Outlook Address Book. It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. For Outlook 2000, Corp/Workgroup: Go to Tools Services. Make sure the Outlook Address Book service is listed. If not, add it. Next, R click on the Contact folder or folders you want the OAB to display, choose "Properties", go to the Outlook Address Book tab and check the "Show this folder as an E-mail address book" box. You may also need to go to Tools Options Addressing Tab and choose to show your Contacts folder. For Outlook 2002/2003: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Toad" wrote in message ... Our school recently got new computers and imported all fills from our old computers. My new outlook shows all of my "Contact" information when I select the Contact key, however it does not show this contacts in my Address Book nor does it automatically give me an address from my contact list when I try to to type it in on the "To" line. It doesn't show up on my address pull-down list either. I need help. Thanks |
#3
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Thanks for the help - it worked. - Toad
"Russ Valentine [MVP-Outlook]" wrote: You failed to post your Outlook version. Importing is never a good way to transfer Outlook data. Assuming your Contact data was transferred correctly, you simply need to configure your Outlook Address Book. It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. For Outlook 2000, Corp/Workgroup: Go to Tools Services. Make sure the Outlook Address Book service is listed. If not, add it. Next, R click on the Contact folder or folders you want the OAB to display, choose "Properties", go to the Outlook Address Book tab and check the "Show this folder as an E-mail address book" box. You may also need to go to Tools Options Addressing Tab and choose to show your Contacts folder. For Outlook 2002/2003: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Toad" wrote in message ... Our school recently got new computers and imported all fills from our old computers. My new outlook shows all of my "Contact" information when I select the Contact key, however it does not show this contacts in my Address Book nor does it automatically give me an address from my contact list when I try to to type it in on the "To" line. It doesn't show up on my address pull-down list either. I need help. Thanks |
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