Strange things are happening! I'm using Outlook 2003 and running Windows XP.
All of a sudden, a few days ago, my folder list showed my hotmail address
instead of my charter.net. In order to send any emails using my address
book, I had to use the drop down menu and select my hotmail address. I was
trying to synchronize my Palm Zire (which lost its memory when the battery
drained while I was out of town) before I realized there was NOTHING in my
address book. I know I'm probably rambling and not giving enough info, but I
need help. I hasn't helped that I could not connect to the internet for 3
days. If someone could help me, I can do a screen shot and email my set ups.

What do you mean by folder list? I can't think of any folder list that shows
an email address. What do you really mean by all that? Your description
makes no sense.
So are you saying you synched with your Palm after it lost all of its data?
Do you keep frequent backups of your Outlook data?
--
Russ Valentine
[MVP-Outlook]
"obasanla" wrote in message
...
Strange things are happening! I'm using Outlook 2003 and running Windows
XP.
All of a sudden, a few days ago, my folder list showed my hotmail address
instead of my charter.net. In order to send any emails using my address
book, I had to use the drop down menu and select my hotmail address. I
was
trying to synchronize my Palm Zire (which lost its memory when the battery
drained while I was out of town) before I realized there was NOTHING in my
address book. I know I'm probably rambling and not giving enough info,
but I
need help. I hasn't helped that I could not connect to the internet for 3
days. If someone could help me, I can do a screen shot and email my set
ups.

Yes, I knew my question probably wouldn't make any sense to anyone. I have a
difficult time articulating my computer problems. I finally worked around my
problem and was able to retrieve my contact list AND synch my Palm so that
the data is restored. I knew it was still there, but just didn't know where
to look for it. It still is not working the way it used to by using my
charter.net account, but it works and I'm not fooling with it. I copied my
address book from the hotmail account by selecting all, copying it, and
pasting it in my charter.net account. I don't know how it worked, but it did.

Please, how do I back up my Outlook data? I usually put my Outlook files on
my external drive. Should I be doing something else? Under what
directory/folder would I find my address book?

Thanks for answering my question!!



"Russ Valentine [MVP Outlook]" wrote:

What do you mean by folder list? I can't think of any folder list that shows
an email address. What do you really mean by all that? Your description
makes no sense.
So are you saying you synched with your Palm after it lost all of its data?
Do you keep frequent backups of your Outlook data?
--
Russ Valentine
[MVP-Outlook]
"obasanla" wrote in message
...
Strange things are happening! I'm using Outlook 2003 and running Windows
XP.
All of a sudden, a few days ago, my folder list showed my hotmail address
instead of my charter.net. In order to send any emails using my address
book, I had to use the drop down menu and select my hotmail address. I
was
trying to synchronize my Palm Zire (which lost its memory when the battery
drained while I was out of town) before I realized there was NOTHING in my
address book. I know I'm probably rambling and not giving enough info,
but I
need help. I hasn't helped that I could not connect to the internet for 3
days. If someone could help me, I can do a screen shot and email my set
ups.

The file you need is your Personal Folders file (*.pst) It's where all the
mail, calendar, contacts etc are stored.

Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx


--
Russ Valentine
[MVP-Outlook]
"obasanla" wrote in message
...
Yes, I knew my question probably wouldn't make any sense to anyone. I
have a
difficult time articulating my computer problems. I finally worked around
my
problem and was able to retrieve my contact list AND synch my Palm so that
the data is restored. I knew it was still there, but just didn't know
where
to look for it. It still is not working the way it used to by using my
charter.net account, but it works and I'm not fooling with it. I copied
my
address book from the hotmail account by selecting all, copying it, and
pasting it in my charter.net account. I don't know how it worked, but it
did.

Please, how do I back up my Outlook data? I usually put my Outlook files
on
my external drive. Should I be doing something else? Under what
directory/folder would I find my address book?

Thanks for answering my question!!



"Russ Valentine [MVP Outlook]" wrote:

What do you mean by folder list? I can't think of any folder list that
shows
an email address. What do you really mean by all that? Your description
makes no sense.
So are you saying you synched with your Palm after it lost all of its
data?
Do you keep frequent backups of your Outlook data?
--
Russ Valentine
[MVP-Outlook]
"obasanla" wrote in message
...
Strange things are happening! I'm using Outlook 2003 and running
Windows
XP.
All of a sudden, a few days ago, my folder list showed my hotmail
address
instead of my charter.net. In order to send any emails using my
address
book, I had to use the drop down menu and select my hotmail address. I
was
trying to synchronize my Palm Zire (which lost its memory when the
battery
drained while I was out of town) before I realized there was NOTHING in
my
address book. I know I'm probably rambling and not giving enough info,
but I
need help. I hasn't helped that I could not connect to the internet
for 3
days. If someone could help me, I can do a screen shot and email my
set
ups.

Thanks so much. I took a look at the sites and they're really great.
Knowing where to go for information is 90% of the battle. Now all I have to
do is study them and hopefully get my Outlook straightened out. Have a great
day!

"Russ Valentine [MVP Outlook]" wrote:

The file you need is your Personal Folders file (*.pst) It's where all the
mail, calendar, contacts etc are stored.

Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx


--
Russ Valentine
[MVP-Outlook]
"obasanla" wrote in message
...
Yes, I knew my question probably wouldn't make any sense to anyone. I
have a
difficult time articulating my computer problems. I finally worked around
my
problem and was able to retrieve my contact list AND synch my Palm so that
the data is restored. I knew it was still there, but just didn't know
where
to look for it. It still is not working the way it used to by using my
charter.net account, but it works and I'm not fooling with it. I copied
my
address book from the hotmail account by selecting all, copying it, and
pasting it in my charter.net account. I don't know how it worked, but it
did.

Please, how do I back up my Outlook data? I usually put my Outlook files
on
my external drive. Should I be doing something else? Under what
directory/folder would I find my address book?

Thanks for answering my question!!



"Russ Valentine [MVP Outlook]" wrote:

What do you mean by folder list? I can't think of any folder list that
shows
an email address. What do you really mean by all that? Your description
makes no sense.
So are you saying you synched with your Palm after it lost all of its
data?
Do you keep frequent backups of your Outlook data?
--
Russ Valentine
[MVP-Outlook]
"obasanla" wrote in message
...
Strange things are happening! I'm using Outlook 2003 and running
Windows
XP.
All of a sudden, a few days ago, my folder list showed my hotmail
address
instead of my charter.net. In order to send any emails using my
address
book, I had to use the drop down menu and select my hotmail address. I
was
trying to synchronize my Palm Zire (which lost its memory when the
battery
drained while I was out of town) before I realized there was NOTHING in
my
address book. I know I'm probably rambling and not giving enough info,
but I
need help. I hasn't helped that I could not connect to the internet
for 3
days. If someone could help me, I can do a screen shot and email my
set
ups.