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#1
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When I compose email from within Outlook I would click on the "TO" on the
left that would bring up my contact list and I could insert the name of the person who I was sending the email too - no longer! It says "The address list could not be displayed. The Contact list associated with this folder could not be opened . . . " Any suggestions? |
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#2
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Suggest reading the group. This question is answered daily and requires
knowing your Outlook version and how you managed to sever the connection between your Contacts Folder and the Outlook Address Book Service. It is not unusual for the Outlook Address Book to “lose track” of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. For Outlook 2000, Corp/Workgroup: Go to Tools Services. Make sure the Outlook Address Book service is listed. If not, add it. Next, R click on the Contact folder or folders you want the OAB to display, choose "Properties", go to the Outlook Address Book tab and check the "Show this folder as an E-mail address book" box. You may also need to go to Tools Options Addressing Tab and choose to show your Contacts folder. For Outlook 2002/2003: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "David Mudra" David wrote in message ... When I compose email from within Outlook I would click on the "TO" on the left that would bring up my contact list and I could insert the name of the person who I was sending the email too - no longer! It says "The address list could not be displayed. The Contact list associated with this folder could not be opened . . . " Any suggestions? |
#3
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Russ,
Thanks for your help and detailed response. My problem is that when I go to file/folder/properties/Outlook Address Book tab, and try to click to select Show this folder as an e-mail address book, this is ghosted so I can't "Russ Valentine [MVP Outlook]" wrote: Suggest reading the group. This question is answered daily and requires knowing your Outlook version and how you managed to sever the connection between your Contacts Folder and the Outlook Address Book Service. It is not unusual for the Outlook Address Book to “lose track” of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. For Outlook 2000, Corp/Workgroup: Go to Tools Services. Make sure the Outlook Address Book service is listed. If not, add it. Next, R click on the Contact folder or folders you want the OAB to display, choose "Properties", go to the Outlook Address Book tab and check the "Show this folder as an E-mail address book" box. You may also need to go to Tools Options Addressing Tab and choose to show your Contacts folder. For Outlook 2002/2003: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "David Mudra" David wrote in message ... When I compose email from within Outlook I would click on the "TO" on the left that would bring up my contact list and I could insert the name of the person who I was sending the email too - no longer! It says "The address list could not be displayed. The Contact list associated with this folder could not be opened . . . " Any suggestions? |
#4
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That means you haven't even added the Outlook Address Book service to your
profile yet. All the instructions have been posted. -- Russ Valentine [MVP-Outlook] "David Mudra" wrote in message ... Russ, Thanks for your help and detailed response. My problem is that when I go to file/folder/properties/Outlook Address Book tab, and try to click to select Show this folder as an e-mail address book, this is ghosted so I can't "Russ Valentine [MVP Outlook]" wrote: Suggest reading the group. This question is answered daily and requires knowing your Outlook version and how you managed to sever the connection between your Contacts Folder and the Outlook Address Book Service. It is not unusual for the Outlook Address Book to “lose track” of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. For Outlook 2000, Corp/Workgroup: Go to Tools Services. Make sure the Outlook Address Book service is listed. If not, add it. Next, R click on the Contact folder or folders you want the OAB to display, choose "Properties", go to the Outlook Address Book tab and check the "Show this folder as an E-mail address book" box. You may also need to go to Tools Options Addressing Tab and choose to show your Contacts folder. For Outlook 2002/2003: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "David Mudra" David wrote in message ... When I compose email from within Outlook I would click on the "TO" on the left that would bring up my contact list and I could insert the name of the person who I was sending the email too - no longer! It says "The address list could not be displayed. The Contact list associated with this folder could not be opened . . . " Any suggestions? |
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