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#1
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I designed a new contact form with an extra tab etc for our company to use
and it's been working perfectly under different versions of Outlook (2000, 2002). However, a couple of machines now have Outlook 2003 which won't open the form. Message reads "The custom form cannot be opened, an Outlook form will be opened" Is there any way I can open these forms under 2003? Can I redesign somehow? Any suggestions would be gratefully received. |
#2
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Is this a published form? Try clearing the forms cache on the problem machines.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "ASBiss" wrote in message ... I designed a new contact form with an extra tab etc for our company to use and it's been working perfectly under different versions of Outlook (2000, 2002). However, a couple of machines now have Outlook 2003 which won't open the form. Message reads "The custom form cannot be opened, an Outlook form will be opened" Is there any way I can open these forms under 2003? Can I redesign somehow? Any suggestions would be gratefully received. |
#3
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It is a published form. I've just done as you suggested and it hasn't worked
"Sue Mosher [MVP-Outlook]" wrote: Is this a published form? Try clearing the forms cache on the problem machines. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "ASBiss" wrote in message ... I designed a new contact form with an extra tab etc for our company to use and it's been working perfectly under different versions of Outlook (2000, 2002). However, a couple of machines now have Outlook 2003 which won't open the form. Message reads "The custom form cannot be opened, an Outlook form will be opened" Is there any way I can open these forms under 2003? Can I redesign somehow? Any suggestions would be gratefully received. |
#4
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You can also try publishing it from Outlook 2003. Use an .oft file saved from an earlier version and open it with the Tools | Forms | Choose Form command.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "ASBiss" wrote in message ... It is a published form. I've just done as you suggested and it hasn't worked "Sue Mosher [MVP-Outlook]" wrote: Is this a published form? Try clearing the forms cache on the problem machines. "ASBiss" wrote in message ... I designed a new contact form with an extra tab etc for our company to use and it's been working perfectly under different versions of Outlook (2000, 2002). However, a couple of machines now have Outlook 2003 which won't open the form. Message reads "The custom form cannot be opened, an Outlook form will be opened" Is there any way I can open these forms under 2003? Can I redesign somehow? Any suggestions would be gratefully received. |
#5
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Sorry, I've tried that already. Message reads "the form selected could not
be displayed" "Sue Mosher [MVP-Outlook]" wrote: You can also try publishing it from Outlook 2003. Use an .oft file saved from an earlier version and open it with the Tools | Forms | Choose Form command. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "ASBiss" wrote in message ... It is a published form. I've just done as you suggested and it hasn't worked "Sue Mosher [MVP-Outlook]" wrote: Is this a published form? Try clearing the forms cache on the problem machines. "ASBiss" wrote in message ... I designed a new contact form with an extra tab etc for our company to use and it's been working perfectly under different versions of Outlook (2000, 2002). However, a couple of machines now have Outlook 2003 which won't open the form. Message reads "The custom form cannot be opened, an Outlook form will be opened" Is there any way I can open these forms under 2003? Can I redesign somehow? Any suggestions would be gratefully received. |
#6
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Have you run Help | Detect and Repair?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "ASBiss" wrote in message ... Sorry, I've tried that already. Message reads "the form selected could not be displayed" "Sue Mosher [MVP-Outlook]" wrote: You can also try publishing it from Outlook 2003. Use an .oft file saved from an earlier version and open it with the Tools | Forms | Choose Form command. "ASBiss" wrote in message ... It is a published form. I've just done as you suggested and it hasn't worked "Sue Mosher [MVP-Outlook]" wrote: Is this a published form? Try clearing the forms cache on the problem machines. "ASBiss" wrote in message ... I designed a new contact form with an extra tab etc for our company to use and it's been working perfectly under different versions of Outlook (2000, 2002). However, a couple of machines now have Outlook 2003 which won't open the form. Message reads "The custom form cannot be opened, an Outlook form will be opened" Is there any way I can open these forms under 2003? Can I redesign somehow? Any suggestions would be gratefully received. |
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