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#1
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When a contact is assigned to multiple categories, each category is separated
by a comma and no space. Hence, when I try to sort by name, Outlook treats each category by one long name instead of the individual category names. If I select a contact and fix the problem by manually inserting a space between each category name it will sort fine. However I have over 1500 contacts and that would be very time consuming. Has anybody experienced the same problem and/or have any suggestions for a fix? Thanks. |
#2
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When I place a Contact in more than one Category, mine have a comma, then a
space, then the next Category. What version? What exact method did you use to Categorise them? You can't sort by Category so what are you actually trying to do? "tjbutter3" wrote in message ... When a contact is assigned to multiple categories, each category is separated by a comma and no space. Hence, when I try to sort by name, Outlook treats each category by one long name instead of the individual category names. If I select a contact and fix the problem by manually inserting a space between each category name it will sort fine. However I have over 1500 contacts and that would be very time consuming. Has anybody experienced the same problem and/or have any suggestions for a fix? Thanks. |
#3
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I know that is the the way they are supposed to look and if I place a new
contact into multiple categories then they have the comma followed by a space then the next category. However all my existing contacts have the Category name, then a comma followed by the next category name without a space in between. I believe because of this Outlook is recognizing the entire category list as one category. For example, one of my contacts looks like this Business,Personal,VIP. So when I attempt to sort by category Outlook does not distinguish between the 3 categories, but instead lists the entire list as a single category. I am using Outlook 2003 with SP2. As a side note, I exported my contact list to Excel and noticed that in the categories column all the categories were separated by a comma except for the contacts I had corrected manually. They were separated by a semicolon. "Judy Gleeson (MVP Outlook)" wrote: When I place a Contact in more than one Category, mine have a comma, then a space, then the next Category. What version? What exact method did you use to Categorise them? You can't sort by Category so what are you actually trying to do? "tjbutter3" wrote in message ... When a contact is assigned to multiple categories, each category is separated by a comma and no space. Hence, when I try to sort by name, Outlook treats each category by one long name instead of the individual category names. If I select a contact and fix the problem by manually inserting a space between each category name it will sort fine. However I have over 1500 contacts and that would be very time consuming. Has anybody experienced the same problem and/or have any suggestions for a fix? Thanks. |
#4
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tjbutter3 wrote:
When a contact is assigned to multiple categories, each category is separated by a comma and no space. Hence, when I try to sort by name, Outlook treats each category by one long name instead of the individual category names. If I select a contact and fix the problem by manually inserting a space between each category name it will sort fine. However I have over 1500 contacts and that would be very time consuming. Has anybody experienced the same problem and/or have any suggestions for a fix? Thanks. When I tried to duplicate the problem by deliberately entering the multiple categories separated by commas and no spaces, Outlook added the space automatically for me. There have been several reports such as yours and I, for one, have not been able to duplicate it issue. -- Brian Tillman |
#5
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UPDATE
I have narrowed the problem down to Blackberry's. This issue only appears on PC's where Outlook is synced with a blackberry. During the sync a flag is thrown about categories. All the users didn't pay attention to it and just accepted it. Apparently the blackberry doesn't know how to handle categories and during a sync operation it strips the spaces away from the categories and leaves the categories separated by only a comma. This in turn updates Outlook and leaves it in a "broken" state. I am going to follow up with Blackberry. Thanks for the help. "Brian Tillman" wrote: tjbutter3 wrote: When a contact is assigned to multiple categories, each category is separated by a comma and no space. Hence, when I try to sort by name, Outlook treats each category by one long name instead of the individual category names. If I select a contact and fix the problem by manually inserting a space between each category name it will sort fine. However I have over 1500 contacts and that would be very time consuming. Has anybody experienced the same problem and/or have any suggestions for a fix? Thanks. When I tried to duplicate the problem by deliberately entering the multiple categories separated by commas and no spaces, Outlook added the space automatically for me. There have been several reports such as yours and I, for one, have not been able to duplicate it issue. -- Brian Tillman |
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