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#1
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The hard drive crashed, reinstalled software. Moved outlook file over from
backup, all contacts are there,as well as email. Contacts cannot be moved into the address book, says the file has been moved/deleted/ or no rights to them. How can I get a new address book? |
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#2
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If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book is checked? If this is grayed out... Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. -- Diane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide) Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: "Rasemt" wrote in message ... The hard drive crashed, reinstalled software. Moved outlook file over from backup, all contacts are there,as well as email. Contacts cannot be moved into the address book, says the file has been moved/deleted/ or no rights to them. How can I get a new address book? |
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Answer has been posted here countless times. You provide no information that
would permit a specific answer such as your Outlook version or how you transferred your data. You did so incorrectly. It is not unusual for the Outlook Address Book to "lose track" of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. For Outlook 2000, Corp/Workgroup: Go to Tools Services. Make sure the Outlook Address Book service is listed. If not, add it. Next, R click on the Contact folder or folders you want the OAB to display, choose "Properties", go to the Outlook Address Book tab and check the "Show this folder as an E-mail address book" box. You may also need to go to Tools Options Addressing Tab and choose to show your Contacts folder. For Outlook 2002/2003: Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available he http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "Rasemt" wrote in message ... The hard drive crashed, reinstalled software. Moved outlook file over from backup, all contacts are there,as well as email. Contacts cannot be moved into the address book, says the file has been moved/deleted/ or no rights to them. How can I get a new address book? |
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