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#1
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A colleague of mine has created some Contacts and when you e-mail direct from
the Contacts window using the 'send e-mail to contact' icon, it works fine. However, when you go into create a new message, click onto To and select Contacts, they don't appear? The only thing you can see are his distribution lists. Any idea how this has happened and how do we rectify it?? Thank you. Louise |
#2
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Louise wrote:
A colleague of mine has created some Contacts and when you e-mail direct from the Contacts window using the 'send e-mail to contact' icon, it works fine. However, when you go into create a new message, click onto To and select Contacts, they don't appear? The only thing you can see are his distribution lists. If the folder in which the contacts are stored enabled as an address book? -- Brian Tillman |
#3
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what do you mean 'is it enabled as an address book'??
"Brian Tillman" wrote: Louise wrote: A colleague of mine has created some Contacts and when you e-mail direct from the Contacts window using the 'send e-mail to contact' icon, it works fine. However, when you go into create a new message, click onto To and select Contacts, they don't appear? The only thing you can see are his distribution lists. If the folder in which the contacts are stored enabled as an address book? -- Brian Tillman |
#4
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Hmmm, if he right clicks on his Contacts folder and chooses Properties, is
the "Show this folder as an email address book" box checked on the Outlook Address Book tab? "Louise" wrote in message news ![]() A colleague of mine has created some Contacts and when you e-mail direct from the Contacts window using the 'send e-mail to contact' icon, it works fine. However, when you go into create a new message, click onto To and select Contacts, they don't appear? The only thing you can see are his distribution lists. Any idea how this has happened and how do we rectify it?? |
#5
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Hello
when you go into the Properties, there isn't an 'Outlook Address Book' tab. It only has General and Home Page....? "Vince Averello [MVP-Outlook]" wrote: Hmmm, if he right clicks on his Contacts folder and chooses Properties, is the "Show this folder as an email address book" box checked on the Outlook Address Book tab? "Louise" wrote in message news ![]() A colleague of mine has created some Contacts and when you e-mail direct from the Contacts window using the 'send e-mail to contact' icon, it works fine. However, when you go into create a new message, click onto To and select Contacts, they don't appear? The only thing you can see are his distribution lists. Any idea how this has happened and how do we rectify it?? |
#6
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There should be another whole row of tabs above those two tabs. I'd have him
double check. "Louise" wrote in message ... Hello when you go into the Properties, there isn't an 'Outlook Address Book' tab. It only has General and Home Page....? |
#7
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These are the only tabs available. I checked his PC myself.
Louise "Vince Averello [MVP-Outlook]" wrote: There should be another whole row of tabs above those two tabs. I'd have him double check. "Louise" wrote in message ... Hello when you go into the Properties, there isn't an 'Outlook Address Book' tab. It only has General and Home Page....? |
#8
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Very odd... Try running a Detect & Repair operation from the Help menu
"Louise" wrote in message ... These are the only tabs available. I checked his PC myself. |
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