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Our database of company contacts consists of about 650 fax contacts which I
have placed into categories and departments to organize. I made a custom view in my contacts pane so that I can go to a certain department within a certain category and have a list of the subsequent contacts. I want to be able to fax to many of these contacts at once using my custom view to chose which ones to send to. To fax to one contact I currently have to type an email, attach a file, change accounts to “fax mail transport,” click To:, and find a FAX contact and click their name. I cannot fax to multiple contacts using my categories and departments organizational structure. I want to be able to click on a department within a category and send a mass fax to all those people. When I do this now “click on a department” and click “new message to contact” I get the error “you must first enter a valid email address before outlook can send a message to it.” I end up in the message with an underlined name in the To: box. I switch to “Fax Mail Transport” and can’t get the name to change to a fax number. I tried to "check names" but this didn't work. Any ideas how I can get this process to work better. I am thinking if I change my email account to “fax mail transport” before I send the message outlook may import the fax numbers instead of the emails but I haven’t tried that yet. And even if that does work I’d like this to be simple for the other people working in my office and they won’t like changing their default email account back and forth all the time. Any assistance is appreciated. |
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Fax software and Outlook version are in play. You mentioned neither.
Explain what a "department" is. -- Russ Valentine [MVP-Outlook] "Michael" wrote in message ... Our database of company contacts consists of about 650 fax contacts which I have placed into categories and departments to organize. I made a custom view in my contacts pane so that I can go to a certain department within a certain category and have a list of the subsequent contacts. I want to be able to fax to many of these contacts at once using my custom view to chose which ones to send to. To fax to one contact I currently have to type an email, attach a file, change accounts to "fax mail transport," click To:, and find a FAX contact and click their name. I cannot fax to multiple contacts using my categories and departments organizational structure. I want to be able to click on a department within a category and send a mass fax to all those people. When I do this now "click on a department" and click "new message to contact" I get the error "you must first enter a valid email address before outlook can send a message to it." I end up in the message with an underlined name in the To: box. I switch to "Fax Mail Transport" and can't get the name to change to a fax number. I tried to "check names" but this didn't work. Any ideas how I can get this process to work better. I am thinking if I change my email account to "fax mail transport" before I send the message outlook may import the fax numbers instead of the emails but I haven't tried that yet. And even if that does work I'd like this to be simple for the other people working in my office and they won't like changing their default email account back and forth all the time. Any assistance is appreciated. |
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Integrating Faxing software | PaulaDawn | Outlook - General Queries | 1 | February 11th 06 02:42 AM |