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#1
December 14th 06, 06:49 PM
posted to microsoft.public.outlook.contacts
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AutoResolve Issue
One of my users has a problem with AutoResolve. In the Options for the
Address Book, she has her contacts in "show this address list first" and in the box "when sending mail, check names using these address lists in the following order" she has Contacts and then Global Address List. However, when she has a name that is the same in her contacts and the Global Address List (but not the same person), when she presses Ctrl+K, she gets the person from her contacts but is not offered the same name in the Global Address List. Is there a way to remedy this situation? 
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#2
December 14th 06, 09:20 PM
posted to microsoft.public.outlook.contacts
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AutoResolve Issue
No. Once Outlook has found a match, it stops searching other folders.
-- Russ Valentine [MVP-Outlook] "Jeannie" wrote in message ... One of my users has a problem with AutoResolve. In the Options for the Address Book, she has her contacts in "show this address list first" and in the box "when sending mail, check names using these address lists in the following order" she has Contacts and then Global Address List. However, when she has a name that is the same in her contacts and the Global Address List (but not the same person), when she presses Ctrl+K, she gets the person from her contacts but is not offered the same name in the Global Address List. Is there a way to remedy this situation?
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#3
December 15th 06, 01:24 PM
posted to microsoft.public.outlook.contacts
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AutoResolve Issue
Thank you, that's what I thought, but I just had to make sure
"Russ Valentine [MVP-Outlook]" wrote: No. Once Outlook has found a match, it stops searching other folders. -- Russ Valentine [MVP-Outlook] "Jeannie" wrote in message ... One of my users has a problem with AutoResolve. In the Options for the Address Book, she has her contacts in "show this address list first" and in the box "when sending mail, check names using these address lists in the following order" she has Contacts and then Global Address List. However, when she has a name that is the same in her contacts and the Global Address List (but not the same person), when she presses Ctrl+K, she gets the person from her contacts but is not offered the same name in the Global Address List. Is there a way to remedy this situation?
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