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Russ,
I developed a recent issue w/ my Outlook 2003 contacts, and in searching for a solution, you seem to be the go-to guy - so here's another one for you. As of the last few days, none of the contact entries that I added within the past week or so are searchable via Find a Contact. In other words, I could be staring directly at the entry for "Smith, John" and if I search "Smith, John", I get the message "Outlook could not find the requested contact." Suggestions? Thanks...in advance. JR Russ Valentine [MVP-Outlook] wrote: Whenever you migrate your Outlook Data File you must then reset the Outlook Address Book Service to display the new Contact Folder. It will retain the connection to your old, now non-existent PST file until you do so. How did you "remove" those references? You've snarled this knot so badly, it will be easier just to remove the Outlook Address Book completely from the profile, restart Outlook, then set each Contact Folder you want displayed in the Address Book as an email address book in its properties. -- Russ Valentine [MVP-Outlook] "Javier" wrote in message ... Hi there, I have "upgraded" from Outlook 2002----2003. We imported the address book from Outlook Express to 2002 and afterwards to 2003 and we also converted the .pst file to the new 2003 format. Then, we have discovered that: 1.- Entering from Tools, we have an address book with two contacts folders, one empty and the other one with all the mail contacts we imported, most of them duplicated (or triplicated), but with different information. 2.- Looking at the Outlook 2003 folders, we have a "Contacts" folder with also all the mail contacts info that we felt was the same as the one in the address book (now we have discovered it isn't ;-( ). Then, in order to do some "clean-up", we started to delete all the duplicated entries in the "address book - contact" folder, in particular those ones that seemed not to have the correct info. We expected to have them also deleted from the "outlook contact" folder, but surprising to us, they weren't.... Than our questions come: a.- Why do we have the "empty folder" in the address book and can we delete it in order to avoid confusions? b.- Which "contact list" (address book or outlook one) are we really using for our mailing sending ? is there any way we can discover and fix it? c.- How can we have deleted the entried we delete in one of the contct list deleted in the other? In other words, how can we synchronize both "contacts lists" Thanks for any help and best regards. Javier |
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