I moved my PST file from Windows 2000 on a desktop to Windows 2003 on a
laptop. I am able to see the records in the contact file but when I address
an email message, the system can't find the contacts. If I hit the "To:"
link it goes to an empty file.

What version of Outlook are you using? Sound like your Outlook Address Book
service needs to be pointed at your current Contacts folder

"DaviDon" wrote in message
...
I moved my PST file from Windows 2000 on a desktop to Windows 2003 on a
laptop. I am able to see the records in the contact file but when I
address
an email message, the system can't find the contacts. If I hit the "To:"
link it goes to an empty file.

Hi Vince,

I'm using Outlook 2003 (11.80.10.8107) SP2.

Are there instructions somewhere for this process you mention?
Thanks!
Davidon

"Vince Averello [MVP-Outlook]" wrote:

What version of Outlook are you using? Sound like your Outlook Address Book
service needs to be pointed at your current Contacts folder

"DaviDon" wrote in message
...
I moved my PST file from Windows 2000 on a desktop to Windows 2003 on a
laptop. I am able to see the records in the contact file but when I
address
an email message, the system can't find the contacts. If I hit the "To:"
link it goes to an empty file.

After years of coping with this baneful problem, ready to beg for
someone to fix this problem for me, I struck gold! I poked around one
last time before seconding this request, and found the solution.

Select the properties on the contact folder in question. (Find the
folder list and right click for properties.)

Select the ' Outlook Address Book ' tab.
Check off the ' Show this folder as an e-mail address book'.

The next time you start a blank emai, you'll have a populated list of
emails.

If you have more than one contact folder like myself, you can check all
of them off by repeating the same steps.

Cheers!

PS: what is your advantage to having Win 03 on a laptop?



DaviDon wrote:
I moved my PST file from Windows 2000 on a desktop to Windows 2003 on a
laptop. I am able to see the records in the contact file but when I address
an email message, the system can't find the contacts. If I hit the "To:"
link it goes to an empty file.

Hi, Thanks for the suggestion. I followed your steps and found the boxes
but they were already checked.

Anybody else have any suggestions?

---------

I dont' know if there's an advantage to Win 03 on a laptop except for
portability. I travel all over South Florida and needed to be able to take
my work with me. The migration from the old platform to the new has been
most enervating. I'm glad this worked for you.

Thanks again,
Davidon


"ecphotographer" wrote:

After years of coping with this baneful problem, ready to beg for
someone to fix this problem for me, I struck gold! I poked around one
last time before seconding this request, and found the solution.

Select the properties on the contact folder in question. (Find the
folder list and right click for properties.)

Select the ' Outlook Address Book ' tab.
Check off the ' Show this folder as an e-mail address book'.

The next time you start a blank emai, you'll have a populated list of
emails.

If you have more than one contact folder like myself, you can check all
of them off by repeating the same steps.

Cheers!

PS: what is your advantage to having Win 03 on a laptop?



DaviDon wrote:
I moved my PST file from Windows 2000 on a desktop to Windows 2003 on a
laptop. I am able to see the records in the contact file but when I address
an email message, the system can't find the contacts. If I hit the "To:"
link it goes to an empty file.

Here's a blind suggestion. Make sure your old .pst file (the one with
data) is designated as the default mail delivery folder.
Goto 'Tools' menu Email Accounts View or Change Existing email acts
next.
On the bottom, there is a pull down menu for 'deliver new email to the
following location' .
Make sure its set to deliver to the .pst file which has your contacts.

good luck...

EC





DaviDon wrote:
Hi, Thanks for the suggestion. I followed your steps and found the boxes
but they were already checked.

Anybody else have any suggestions?

---------

I dont' know if there's an advantage to Win 03 on a laptop except for
portability. I travel all over South Florida and needed to be able to take
my work with me. The migration from the old platform to the new has been
most enervating. I'm glad this worked for you.

Thanks again,
Davidon


"ecphotographer" wrote:

After years of coping with this baneful problem, ready to beg for
someone to fix this problem for me, I struck gold! I poked around one
last time before seconding this request, and found the solution.

Select the properties on the contact folder in question. (Find the
folder list and right click for properties.)

Select the ' Outlook Address Book ' tab.
Check off the ' Show this folder as an e-mail address book'.

The next time you start a blank emai, you'll have a populated list of
emails.

If you have more than one contact folder like myself, you can check all
of them off by repeating the same steps.

Cheers!

PS: what is your advantage to having Win 03 on a laptop?



DaviDon wrote:
I moved my PST file from Windows 2000 on a desktop to Windows 2003 on a
laptop. I am able to see the records in the contact file but when I address
an email message, the system can't find the contacts. If I hit the "To:"
link it goes to an empty file.

Hey! You got me further than I've been so far. I did as you instructed and
now have access to the contents of the address book but it's not automatic.
When I'm creating a new message and click on the "To..." link, it takes me to
a "Select Names" window. In the "Show Names from the:" pull down menu, I get:

Outlook Address Book
Contacts
Contacts
Personal Address Book

The default is the first Contacts file but that's empty. The second
contacts file has the desired data but I don't see how to make it the primary
file for the system to use. Any thoughts?

Thanks again!
Davidon

"ecphotographer" wrote:

Here's a blind suggestion. Make sure your old .pst file (the one with
data) is designated as the default mail delivery folder.
Goto 'Tools' menu Email Accounts View or Change Existing email acts
next.
On the bottom, there is a pull down menu for 'deliver new email to the
following location' .
Make sure its set to deliver to the .pst file which has your contacts.

good luck...

EC





DaviDon wrote:
Hi, Thanks for the suggestion. I followed your steps and found the boxes
but they were already checked.

Anybody else have any suggestions?

---------

I dont' know if there's an advantage to Win 03 on a laptop except for
portability. I travel all over South Florida and needed to be able to take
my work with me. The migration from the old platform to the new has been
most enervating. I'm glad this worked for you.

Thanks again,
Davidon


"ecphotographer" wrote:

After years of coping with this baneful problem, ready to beg for
someone to fix this problem for me, I struck gold! I poked around one
last time before seconding this request, and found the solution.

Select the properties on the contact folder in question. (Find the
folder list and right click for properties.)

Select the ' Outlook Address Book ' tab.
Check off the ' Show this folder as an e-mail address book'.

The next time you start a blank emai, you'll have a populated list of
emails.

If you have more than one contact folder like myself, you can check all
of them off by repeating the same steps.

Cheers!

PS: what is your advantage to having Win 03 on a laptop?



DaviDon wrote:
I moved my PST file from Windows 2000 on a desktop to Windows 2003 on a
laptop. I am able to see the records in the contact file but when I address
an email message, the system can't find the contacts. If I hit the "To:"
link it goes to an empty file.

Just remove the other references. You don't need them. The first is an old,
corrupt link and the PAB has been obsolete for years. You shouldn't even
have one in your Outlook Profile.
--
Russ Valentine
[MVP-Outlook]
"DaviDon" wrote in message
...
Hey! You got me further than I've been so far. I did as you instructed
and
now have access to the contents of the address book but it's not
automatic.
When I'm creating a new message and click on the "To..." link, it takes me
to
a "Select Names" window. In the "Show Names from the:" pull down menu, I
get:

Outlook Address Book
Contacts
Contacts
Personal Address Book

The default is the first Contacts file but that's empty. The second
contacts file has the desired data but I don't see how to make it the
primary
file for the system to use. Any thoughts?

Thanks again!
Davidon

"ecphotographer" wrote:

Here's a blind suggestion. Make sure your old .pst file (the one with
data) is designated as the default mail delivery folder.
Goto 'Tools' menu Email Accounts View or Change Existing email acts
next.
On the bottom, there is a pull down menu for 'deliver new email to the
following location' .
Make sure its set to deliver to the .pst file which has your contacts.

good luck...

EC





DaviDon wrote:
Hi, Thanks for the suggestion. I followed your steps and found the
boxes
but they were already checked.

Anybody else have any suggestions?

---------

I dont' know if there's an advantage to Win 03 on a laptop except for
portability. I travel all over South Florida and needed to be able to
take
my work with me. The migration from the old platform to the new has
been
most enervating. I'm glad this worked for you.

Thanks again,
Davidon


"ecphotographer" wrote:

After years of coping with this baneful problem, ready to beg for
someone to fix this problem for me, I struck gold! I poked around one
last time before seconding this request, and found the solution.

Select the properties on the contact folder in question. (Find the
folder list and right click for properties.)

Select the ' Outlook Address Book ' tab.
Check off the ' Show this folder as an e-mail address book'.

The next time you start a blank emai, you'll have a populated list of
emails.

If you have more than one contact folder like myself, you can check
all
of them off by repeating the same steps.

Cheers!

PS: what is your advantage to having Win 03 on a laptop?



DaviDon wrote:
I moved my PST file from Windows 2000 on a desktop to Windows 2003
on a
laptop. I am able to see the records in the contact file but when
I address
an email message, the system can't find the contacts. If I hit the
"To:"
link it goes to an empty file.