I'm using Windows XP professional and Outlook 2003 SP2

Some of my contacts have multiple emails, however only the first email in
the field Email1 appear in the address book. So when I want to address an
email to someone using their email2 or email3 address I have to go to
contacts click on email2 and copy and paste the address to my new outgoing
message.

I've tried the following,
create a new contact and enter all the info in fresh
made certain the display as field is different for email 1 and email 2

nothing seems to help, my only solution so far has been to have duplicate
contacts with email1 in the first one and email2 in email1 slot in the
duplicate

seems bizarre, why does outlook have multiple email slots if I can't use them

This behavior cannot be reproduced. All valid email addresses appear in the
Outlook Address Book in every version of Outlook except IMO version of
Outlook 2000.
List the steps you used to produce this behavior.
--
Russ Valentine
[MVP-Outlook]
"mjdon67" wrote in message
news
I'm using Windows XP professional and Outlook 2003 SP2

Some of my contacts have multiple emails, however only the first email in
the field Email1 appear in the address book. So when I want to address an
email to someone using their email2 or email3 address I have to go to
contacts click on email2 and copy and paste the address to my new outgoing
message.

I've tried the following,
create a new contact and enter all the info in fresh
made certain the display as field is different for email 1 and email 2

nothing seems to help, my only solution so far has been to have duplicate
contacts with email1 in the first one and email2 in email1 slot in the
duplicate

seems bizarre, why does outlook have multiple email slots if I can't use
them

I've tried multiple ways it happens each time. here are some examples

With an existing contact, I add an email under email2

A brand new contact, I fill out an email under email1 and email2

Importing a contact that has two emails.

Taking an existing contact and deleting the email and repasting such that
Outlook creates a new and different (again) display as name

Basically no matter how you slice it, I have a contact with 2 email
addresses, each email has a unique display as name.

Ok with that clear on to the next step.


No matter how I try I can't pick email2, I have tried the following


From Outlook inbox, click on the icon tool bar that represents the address
book, navigate to CONTACTS and look for the email2 address, it is not there,
only the email1 address is listed.

From composing a new email, click on the TO box to chose emails, only the
email1 address is listed and the email2 addresses are not there.

From the Tool bar, click on TOOLS, click on ADDRESS BOOK only the email1
address is listed and the email2 addresses are not there.


Basically the address book is acting like it doesn't realize email2 exists.


Thanks for any help you can provide



"Russ Valentine [MVP-Outlook]" wrote:

This behavior cannot be reproduced. All valid email addresses appear in the
Outlook Address Book in every version of Outlook except IMO version of
Outlook 2000.
List the steps you used to produce this behavior.
--
Russ Valentine
[MVP-Outlook]
"mjdon67" wrote in message
news
I'm using Windows XP professional and Outlook 2003 SP2

Some of my contacts have multiple emails, however only the first email in
the field Email1 appear in the address book. So when I want to address an
email to someone using their email2 or email3 address I have to go to
contacts click on email2 and copy and paste the address to my new outgoing
message.

I've tried the following,
create a new contact and enter all the info in fresh
made certain the display as field is different for email 1 and email 2

nothing seems to help, my only solution so far has been to have duplicate
contacts with email1 in the first one and email2 in email1 slot in the
duplicate

seems bizarre, why does outlook have multiple email slots if I can't use
them

No one else has this problem, nor have I ever seen it reported.
Was this an upgraded installation?
Have you tried to repair the Outlook Address Book Service by removing it,
restarting Outlook, then re-adding it?
--
Russ Valentine
[MVP-Outlook]
"mjdon67" wrote in message
...
I've tried multiple ways it happens each time. here are some examples

With an existing contact, I add an email under email2

A brand new contact, I fill out an email under email1 and email2

Importing a contact that has two emails.

Taking an existing contact and deleting the email and repasting such that
Outlook creates a new and different (again) display as name

Basically no matter how you slice it, I have a contact with 2 email
addresses, each email has a unique display as name.

Ok with that clear on to the next step.


No matter how I try I can't pick email2, I have tried the following


From Outlook inbox, click on the icon tool bar that represents the address
book, navigate to CONTACTS and look for the email2 address, it is not
there,
only the email1 address is listed.

From composing a new email, click on the TO box to chose emails, only the
email1 address is listed and the email2 addresses are not there.

From the Tool bar, click on TOOLS, click on ADDRESS BOOK only the email1
address is listed and the email2 addresses are not there.


Basically the address book is acting like it doesn't realize email2
exists.


Thanks for any help you can provide



"Russ Valentine [MVP-Outlook]" wrote:

This behavior cannot be reproduced. All valid email addresses appear in
the
Outlook Address Book in every version of Outlook except IMO version of
Outlook 2000.
List the steps you used to produce this behavior.
--
Russ Valentine
[MVP-Outlook]
"mjdon67" wrote in message
news
I'm using Windows XP professional and Outlook 2003 SP2

Some of my contacts have multiple emails, however only the first email
in
the field Email1 appear in the address book. So when I want to address
an
email to someone using their email2 or email3 address I have to go to
contacts click on email2 and copy and paste the address to my new
outgoing
message.

I've tried the following,
create a new contact and enter all the info in fresh
made certain the display as field is different for email 1 and email 2

nothing seems to help, my only solution so far has been to have
duplicate
contacts with email1 in the first one and email2 in email1 slot in the
duplicate

seems bizarre, why does outlook have multiple email slots if I can't
use
them

I agree very bizarre. At my last firm this was not an issue, outlook
properly showed both email addresses. I did notice Outlook was SP1, I have
since upgraded it to SP2 and rebooted. I will attempt your suggestions
tomorrow and reply again.

Thank you so very much.

by the way, I don't recall Outlook showing the fax numbers at all in the
Address book, I wonder if somehow the address book is suppressing everything
except Email1?


"Russ Valentine [MVP-Outlook]" wrote:

No one else has this problem, nor have I ever seen it reported.
Was this an upgraded installation?
Have you tried to repair the Outlook Address Book Service by removing it,
restarting Outlook, then re-adding it?
--
Russ Valentine
[MVP-Outlook]
"mjdon67" wrote in message
...
I've tried multiple ways it happens each time. here are some examples

With an existing contact, I add an email under email2

A brand new contact, I fill out an email under email1 and email2

Importing a contact that has two emails.

Taking an existing contact and deleting the email and repasting such that
Outlook creates a new and different (again) display as name

Basically no matter how you slice it, I have a contact with 2 email
addresses, each email has a unique display as name.

Ok with that clear on to the next step.


No matter how I try I can't pick email2, I have tried the following


From Outlook inbox, click on the icon tool bar that represents the address
book, navigate to CONTACTS and look for the email2 address, it is not
there,
only the email1 address is listed.

From composing a new email, click on the TO box to chose emails, only the
email1 address is listed and the email2 addresses are not there.

From the Tool bar, click on TOOLS, click on ADDRESS BOOK only the email1
address is listed and the email2 addresses are not there.


Basically the address book is acting like it doesn't realize email2
exists.


Thanks for any help you can provide



"Russ Valentine [MVP-Outlook]" wrote:

This behavior cannot be reproduced. All valid email addresses appear in
the
Outlook Address Book in every version of Outlook except IMO version of
Outlook 2000.
List the steps you used to produce this behavior.
--
Russ Valentine
[MVP-Outlook]
"mjdon67" wrote in message
news I'm using Windows XP professional and Outlook 2003 SP2

Some of my contacts have multiple emails, however only the first email
in
the field Email1 appear in the address book. So when I want to address
an
email to someone using their email2 or email3 address I have to go to
contacts click on email2 and copy and paste the address to my new
outgoing
message.

I've tried the following,
create a new contact and enter all the info in fresh
made certain the display as field is different for email 1 and email 2

nothing seems to help, my only solution so far has been to have
duplicate
contacts with email1 in the first one and email2 in email1 slot in the
duplicate

seems bizarre, why does outlook have multiple email slots if I can't
use
them

Every correctly functioning Outlook Address Book Service I've ever seen has
shown all electronic addresses: Email 1-3, Fax, Mobile, Pager, etc. As we
all know only too well, it cannot be configured otherwise.
--
Russ Valentine
[MVP-Outlook]
"mjdon67" wrote in message
...
I agree very bizarre. At my last firm this was not an issue, outlook
properly showed both email addresses. I did notice Outlook was SP1, I
have
since upgraded it to SP2 and rebooted. I will attempt your suggestions
tomorrow and reply again.

Thank you so very much.

by the way, I don't recall Outlook showing the fax numbers at all in the
Address book, I wonder if somehow the address book is suppressing
everything
except Email1?


"Russ Valentine [MVP-Outlook]" wrote:

No one else has this problem, nor have I ever seen it reported.
Was this an upgraded installation?
Have you tried to repair the Outlook Address Book Service by removing it,
restarting Outlook, then re-adding it?
--
Russ Valentine
[MVP-Outlook]
"mjdon67" wrote in message
...
I've tried multiple ways it happens each time. here are some examples

With an existing contact, I add an email under email2

A brand new contact, I fill out an email under email1 and email2

Importing a contact that has two emails.

Taking an existing contact and deleting the email and repasting such
that
Outlook creates a new and different (again) display as name

Basically no matter how you slice it, I have a contact with 2 email
addresses, each email has a unique display as name.

Ok with that clear on to the next step.


No matter how I try I can't pick email2, I have tried the following


From Outlook inbox, click on the icon tool bar that represents the
address
book, navigate to CONTACTS and look for the email2 address, it is not
there,
only the email1 address is listed.

From composing a new email, click on the TO box to chose emails, only
the
email1 address is listed and the email2 addresses are not there.

From the Tool bar, click on TOOLS, click on ADDRESS BOOK only the
email1
address is listed and the email2 addresses are not there.


Basically the address book is acting like it doesn't realize email2
exists.


Thanks for any help you can provide



"Russ Valentine [MVP-Outlook]" wrote:

This behavior cannot be reproduced. All valid email addresses appear
in
the
Outlook Address Book in every version of Outlook except IMO version of
Outlook 2000.
List the steps you used to produce this behavior.
--
Russ Valentine
[MVP-Outlook]
"mjdon67" wrote in message
news I'm using Windows XP professional and Outlook 2003 SP2

Some of my contacts have multiple emails, however only the first
email
in
the field Email1 appear in the address book. So when I want to
address
an
email to someone using their email2 or email3 address I have to go
to
contacts click on email2 and copy and paste the address to my new
outgoing
message.

I've tried the following,
create a new contact and enter all the info in fresh
made certain the display as field is different for email 1 and email
2

nothing seems to help, my only solution so far has been to have
duplicate
contacts with email1 in the first one and email2 in email1 slot in
the
duplicate

seems bizarre, why does outlook have multiple email slots if I can't
use
them

My IT department is a bit nervous to try this approach, they will fiddle with
it over the weekend. They told me they don't have/use Microsoft Exchange
server or something like that. Whatever lower/smaller verion we are using
seems to be sufficient to not warrant the additional cost of that
feature/upgrade.

After the weekend's investigation we will revisit.

thank you again.

Mike

"Russ Valentine [MVP-Outlook]" wrote:

No one else has this problem, nor have I ever seen it reported.
Was this an upgraded installation?
Have you tried to repair the Outlook Address Book Service by removing it,
restarting Outlook, then re-adding it?
--
Russ Valentine
[MVP-Outlook]
"mjdon67" wrote in message
...
I've tried multiple ways it happens each time. here are some examples

With an existing contact, I add an email under email2

A brand new contact, I fill out an email under email1 and email2

Importing a contact that has two emails.

Taking an existing contact and deleting the email and repasting such that
Outlook creates a new and different (again) display as name

Basically no matter how you slice it, I have a contact with 2 email
addresses, each email has a unique display as name.

Ok with that clear on to the next step.


No matter how I try I can't pick email2, I have tried the following


From Outlook inbox, click on the icon tool bar that represents the address
book, navigate to CONTACTS and look for the email2 address, it is not
there,
only the email1 address is listed.

From composing a new email, click on the TO box to chose emails, only the
email1 address is listed and the email2 addresses are not there.

From the Tool bar, click on TOOLS, click on ADDRESS BOOK only the email1
address is listed and the email2 addresses are not there.


Basically the address book is acting like it doesn't realize email2
exists.


Thanks for any help you can provide



"Russ Valentine [MVP-Outlook]" wrote:

This behavior cannot be reproduced. All valid email addresses appear in
the
Outlook Address Book in every version of Outlook except IMO version of
Outlook 2000.
List the steps you used to produce this behavior.
--
Russ Valentine
[MVP-Outlook]
"mjdon67" wrote in message
news I'm using Windows XP professional and Outlook 2003 SP2

Some of my contacts have multiple emails, however only the first email
in
the field Email1 appear in the address book. So when I want to address
an
email to someone using their email2 or email3 address I have to go to
contacts click on email2 and copy and paste the address to my new
outgoing
message.

I've tried the following,
create a new contact and enter all the info in fresh
made certain the display as field is different for email 1 and email 2

nothing seems to help, my only solution so far has been to have
duplicate
contacts with email1 in the first one and email2 in email1 slot in the
duplicate

seems bizarre, why does outlook have multiple email slots if I can't
use
them

Removing and re-adding the Outlook Address Book Service risks nothing. No
data is touched.
--
Russ Valentine
[MVP-Outlook]
"mjdon67" wrote in message
...
My IT department is a bit nervous to try this approach, they will fiddle
with
it over the weekend. They told me they don't have/use Microsoft Exchange
server or something like that. Whatever lower/smaller verion we are using
seems to be sufficient to not warrant the additional cost of that
feature/upgrade.

After the weekend's investigation we will revisit.

thank you again.

Mike

"Russ Valentine [MVP-Outlook]" wrote:

No one else has this problem, nor have I ever seen it reported.
Was this an upgraded installation?
Have you tried to repair the Outlook Address Book Service by removing it,
restarting Outlook, then re-adding it?
--
Russ Valentine
[MVP-Outlook]
"mjdon67" wrote in message
...
I've tried multiple ways it happens each time. here are some examples

With an existing contact, I add an email under email2

A brand new contact, I fill out an email under email1 and email2

Importing a contact that has two emails.

Taking an existing contact and deleting the email and repasting such
that
Outlook creates a new and different (again) display as name

Basically no matter how you slice it, I have a contact with 2 email
addresses, each email has a unique display as name.

Ok with that clear on to the next step.


No matter how I try I can't pick email2, I have tried the following


From Outlook inbox, click on the icon tool bar that represents the
address
book, navigate to CONTACTS and look for the email2 address, it is not
there,
only the email1 address is listed.

From composing a new email, click on the TO box to chose emails, only
the
email1 address is listed and the email2 addresses are not there.

From the Tool bar, click on TOOLS, click on ADDRESS BOOK only the
email1
address is listed and the email2 addresses are not there.


Basically the address book is acting like it doesn't realize email2
exists.


Thanks for any help you can provide



"Russ Valentine [MVP-Outlook]" wrote:

This behavior cannot be reproduced. All valid email addresses appear
in
the
Outlook Address Book in every version of Outlook except IMO version of
Outlook 2000.
List the steps you used to produce this behavior.
--
Russ Valentine
[MVP-Outlook]
"mjdon67" wrote in message
news I'm using Windows XP professional and Outlook 2003 SP2

Some of my contacts have multiple emails, however only the first
email
in
the field Email1 appear in the address book. So when I want to
address
an
email to someone using their email2 or email3 address I have to go
to
contacts click on email2 and copy and paste the address to my new
outgoing
message.

I've tried the following,
create a new contact and enter all the info in fresh
made certain the display as field is different for email 1 and email
2

nothing seems to help, my only solution so far has been to have
duplicate
contacts with email1 in the first one and email2 in email1 slot in
the
duplicate

seems bizarre, why does outlook have multiple email slots if I can't
use
them

This is a known issue. There is a preference setting but I don't recall
where it is. Search your settings and it is burried somewhere you think it
would not be put. Sorry not more helpful.

"mjdon67" wrote:

I'm using Windows XP professional and Outlook 2003 SP2

Some of my contacts have multiple emails, however only the first email in
the field Email1 appear in the address book. So when I want to address an
email to someone using their email2 or email3 address I have to go to
contacts click on email2 and copy and paste the address to my new outgoing
message.

I've tried the following,
create a new contact and enter all the info in fresh
made certain the display as field is different for email 1 and email 2

nothing seems to help, my only solution so far has been to have duplicate
contacts with email1 in the first one and email2 in email1 slot in the
duplicate

seems bizarre, why does outlook have multiple email slots if I can't use them

Not a known issue at all.
The Outlook Address Book in Outlook 2003 shows every electronic address.
Original post is incorrect.
--
Russ Valentine
[MVP-Outlook]
"AskTheComputerGy" wrote in
message ...
This is a known issue. There is a preference setting but I don't recall
where it is. Search your settings and it is burried somewhere you think
it
would not be put. Sorry not more helpful.

"mjdon67" wrote:

I'm using Windows XP professional and Outlook 2003 SP2

Some of my contacts have multiple emails, however only the first email in
the field Email1 appear in the address book. So when I want to address
an
email to someone using their email2 or email3 address I have to go to
contacts click on email2 and copy and paste the address to my new
outgoing
message.

I've tried the following,
create a new contact and enter all the info in fresh
made certain the display as field is different for email 1 and email 2

nothing seems to help, my only solution so far has been to have duplicate
contacts with email1 in the first one and email2 in email1 slot in the
duplicate

seems bizarre, why does outlook have multiple email slots if I can't use
them