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Why don't my contacts show up when I hit the "to" button?



 
 
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  #1  
Old May 2nd 07, 09:01 PM posted to microsoft.public.outlook.contacts
Chris Lucas
external usenet poster
 
Posts: 3
Default Why don't my contacts show up when I hit the "to" button?

This will be the 2nd time that I have had to create a new profile with
Outlook 2007; this is not a very clever way of getting fixes to this type of
problem!

Anyhow, everything was working fine for me (2 x POP3 accounts) - then I
added another POP3 account, and the Contact lookup has vaporized! Not
good....

BTW, Article ID:197577 in the MS KB is inaccurate, in that the fix method
proposed will not work with Vista.








"Russ Valentine [MVP-Outlook]" wrote:

Unfortunately, no. It's safer and far more reliable just to recreate your
accounts.
--
Russ Valentine
[MVP-Outlook]
"Bubba" wrote in message
news
I'm haveing the same issues. Is there a way to export the account
information so that I don't have to recerate all of my email accounts?

"Russ Valentine [MVP-Outlook]" wrote:

Creating a new profile would be far more likely to work than reinstalling
Outlook.
--
Russ Valentine
[MVP-Outlook]
"modF" wrote in message
oups.com...
I have this same problem as you do, and I also used the Easy Transfer
Wizards. Were you able to find a solution, the only thing I believe I
have left to try is a new install of Outlook.

On Feb 2, 10:21 am, JimmyMac
wrote:
Thanks, but that doesn't work.
1.) In Outlook 2007 when I select Tools/Account Settings and the
Address
Book tab, Outlook Address Book is listed. The "Remove" button is
greyed
out.
If I click on the "Change" button, I get a pop up window that is
empty,
showing no "Outlook Address Books". If I then click the "remove"
button
on
that screen, nothing happens.
If I close that window and return to the "Address Books" tab on the
Account
settings window and select the "New" button, select "Additional
Address
Books", click next and select "Outlook Address Book", I get an error
message
saying that "This account or directory type already exists and cannot
be
specified twice."

2.) When I select "Properties" on the Contacts folder and select the
"Outlook Address Book" tab, the checkbox for "Show thsi folder as an
e-mail
AddressBook" is not checked, but it is greyed out so I can not check
it.

Something must've gone wrong during the Easy transfer process. I need
help
here.

Thanks!
-Jim



"Russ Valentine [MVP-Outlook]" wrote:
Easy transfer never configures your Outlook Address Book. You need
to
do
that for yourself, the same as always:
http://support.microsoft.com/default...;287563&Produc...
--
Russ Valentine
[MVP-Outlook]
"JimmyMac" wrote in message
...
I have the same problem. I am using MS Office Standard 2007 on a
Windows
Vista Home Premium OS. I used the "Easy Transfer for Windows
Vista"
when
I
installed Vista. All my emails, appointments and contacts show up
fine.
However, somehow my Contacts are not linked with my address book.
When I
attempt the fix that you describe, the check box for "show this
folder as
an
email address book" is greyed out and I can not select it.

Any ideas?
Thanks,
-Jim Mc

"Ben M. Schorr - MVP" wrote:

Aloha vtotter,

What version of Outlook are you using?

Right-click the Contacts folder, go to Properties | Outlook
Address
Book
and check the box for "Show as E-mail Address Book."

-Ben-
Ben M. Schorr - MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ:http://www.factplace.com/onenotefaq.htm

I am helping an elderly couple set up Outlook so they can more
easily
access
their emails. Unfortunately, when I go to compose a new email
and
hit
the
"to" button, the contact dialog box comes up, but there are no
contacts to
choose.
However, there are contacts in the address book.- Hide quoted
text -

- Show quoted text -








  #2  
Old May 2nd 07, 09:42 PM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,348
Default Why don't my contacts show up when I hit the "to" button?

A better reference is here and is independent of the OS:
http://support.microsoft.com/default...Product=ol2002

It's hard to imagine how adding another pop account would do anything to
"Contact lookup." It's more plausible that you've hit one of the many snags
people are finding with the new Instant Search feature in Outlook 2007.
The problems with Outlook 2007 seem to be growing daily, and it is indeed a
blunt tool to have to create a new profile each time. Unfortunately, it is
the only solution that exists for many Outlook 2007 problems at this point.
--
Russ Valentine
[MVP-Outlook]
"Chris Lucas" wrote in message
...
This will be the 2nd time that I have had to create a new profile with
Outlook 2007; this is not a very clever way of getting fixes to this type
of
problem!

Anyhow, everything was working fine for me (2 x POP3 accounts) - then I
added another POP3 account, and the Contact lookup has vaporized! Not
good....

BTW, Article ID:197577 in the MS KB is inaccurate, in that the fix method
proposed will not work with Vista.








"Russ Valentine [MVP-Outlook]" wrote:

Unfortunately, no. It's safer and far more reliable just to recreate your
accounts.
--
Russ Valentine
[MVP-Outlook]
"Bubba" wrote in message
news
I'm haveing the same issues. Is there a way to export the account
information so that I don't have to recerate all of my email accounts?

"Russ Valentine [MVP-Outlook]" wrote:

Creating a new profile would be far more likely to work than
reinstalling
Outlook.
--
Russ Valentine
[MVP-Outlook]
"modF" wrote in message
oups.com...
I have this same problem as you do, and I also used the Easy Transfer
Wizards. Were you able to find a solution, the only thing I believe
I
have left to try is a new install of Outlook.

On Feb 2, 10:21 am, JimmyMac
wrote:
Thanks, but that doesn't work.
1.) In Outlook 2007 when I select Tools/Account Settings and the
Address
Book tab, Outlook Address Book is listed. The "Remove" button is
greyed
out.
If I click on the "Change" button, I get a pop up window that is
empty,
showing no "Outlook Address Books". If I then click the "remove"
button
on
that screen, nothing happens.
If I close that window and return to the "Address Books" tab on the
Account
settings window and select the "New" button, select "Additional
Address
Books", click next and select "Outlook Address Book", I get an
error
message
saying that "This account or directory type already exists and
cannot
be
specified twice."

2.) When I select "Properties" on the Contacts folder and select
the
"Outlook Address Book" tab, the checkbox for "Show thsi folder as
an
e-mail
AddressBook" is not checked, but it is greyed out so I can not
check
it.

Something must've gone wrong during the Easy transfer process. I
need
help
here.

Thanks!
-Jim



"Russ Valentine [MVP-Outlook]" wrote:
Easy transfer never configures your Outlook Address Book. You
need
to
do
that for yourself, the same as always:
http://support.microsoft.com/default...;287563&Produc...
--
Russ Valentine
[MVP-Outlook]
"JimmyMac" wrote in message
...
I have the same problem. I am using MS Office Standard 2007 on
a
Windows
Vista Home Premium OS. I used the "Easy Transfer for Windows
Vista"
when
I
installed Vista. All my emails, appointments and contacts show
up
fine.
However, somehow my Contacts are not linked with my address
book.
When I
attempt the fix that you describe, the check box for "show this
folder as
an
email address book" is greyed out and I can not select it.

Any ideas?
Thanks,
-Jim Mc

"Ben M. Schorr - MVP" wrote:

Aloha vtotter,

What version of Outlook are you using?

Right-click the Contacts folder, go to Properties | Outlook
Address
Book
and check the box for "Show as E-mail Address Book."

-Ben-
Ben M. Schorr - MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ:http://www.factplace.com/onenotefaq.htm

I am helping an elderly couple set up Outlook so they can
more
easily
access
their emails. Unfortunately, when I go to compose a new
email
and
hit
the
"to" button, the contact dialog box comes up, but there are
no
contacts to
choose.
However, there are contacts in the address book.- Hide
quoted
text -

- Show quoted text -










 




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