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#1
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We recently changed from using and Exchange server to a POP3 email system.
While the exchange server was first down we were able to access our contacts (tells me they were local). To be safe I archived off the email, then setup the POP3 service and brought the email back in. Now I cannot find any of my contacts though. Are they stored in some special file? I had them when the Exchange server was disconnected so I assume there were local. |
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#2
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![]() Can you see a Contacts folder in the Folder List view of the Navigation Pane? What happens when you click it? Where can't you see your Contacts? -- Judy Gleeson [MVP Outlook] Acorn Training and Consulting www.acorntraining.com.au Everyone - turn on your Advanced Toolbars and learn how to use the Field Chooser and Group by Box!! "skendall" wrote in message ... We recently changed from using and Exchange server to a POP3 email system. While the exchange server was first down we were able to access our contacts (tells me they were local). To be safe I archived off the email, then setup the POP3 service and brought the email back in. Now I cannot find any of my contacts though. Are they stored in some special file? I had them when the Exchange server was disconnected so I assume there were local. |
#3
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All the folders show up fine. When I click on contacts it is empty. I added
in the items archived and went into the Archive folder tree and there is no option for contacts. Thanks "Judy Gleeson MVP Outlook" wrote: Can you see a Contacts folder in the Folder List view of the Navigation Pane? What happens when you click it? Where can't you see your Contacts? -- Judy Gleeson [MVP Outlook] Acorn Training and Consulting www.acorntraining.com.au Everyone - turn on your Advanced Toolbars and learn how to use the Field Chooser and Group by Box!! "skendall" wrote in message ... We recently changed from using and Exchange server to a POP3 email system. While the exchange server was first down we were able to access our contacts (tells me they were local). To be safe I archived off the email, then setup the POP3 service and brought the email back in. Now I cannot find any of my contacts though. Are they stored in some special file? I had them when the Exchange server was disconnected so I assume there were local. |
#4
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skendall wrote:
We recently changed from using and Exchange server to a POP3 email system. While the exchange server was first down we were able to access our contacts (tells me they were local). To be safe I archived off the email, then setup the POP3 service and brought the email back in. Now I cannot find any of my contacts though. Archiving is NOT a backup procedure. It's possible you lost your contacts because of how you tried to save your data. Do you still have the Exchange account defined in a profile? If so, you may be able to reference the OST that may still be on your PC. You can then create a new PST and copy all the data in the OST to the PST, which you can then access with the mail profile containg the POP account. -- Brian Tillman |
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