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#1
January 1st 07, 10:02 AM
posted to microsoft.public.outlook.contacts
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Address book appeares empty on some clients
Hi,
Outlook address book appeares empty for some user's while other have it. It was working yesterday for them but today they have this strange problem. What's the reason and how can I fix it? By the way it also happens for myself. One time address book is empty another time when I close the outlook and open it again the address book works fine and it is repeated again and again. Thank you 
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#2
January 1st 07, 01:23 PM
posted to microsoft.public.outlook.contacts
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Address book appeares empty on some clients
There's no information here. Outlook version, information store, steps to
repro are a minimum. -- Russ Valentine [MVP-Outlook] "Bijan Kianifard" wrote in message ... Hi, Outlook address book appeares empty for some user's while other have it. It was working yesterday for them but today they have this strange problem. What's the reason and how can I fix it? By the way it also happens for myself. One time address book is empty another time when I close the outlook and open it again the address book works fine and it is repeated again and again. Thank you
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#3
January 2nd 07, 05:57 AM
posted to microsoft.public.outlook.contacts
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Address book appeares empty on some clients
The complete description is as follows:
We have two exchange2003 servers in one organization one is the global catalog and bridgehead server and the otherone contains mailboxes. we are using outlook 2003 SP1 as clients.The name resolution works fine in outlook and Global Address List is OK in Exchange but some clients cannot see the GAL in outlook address book. Amin "Russ Valentine [MVP-Outlook]" wrote: There's no information here. Outlook version, information store, steps to repro are a minimum. -- Russ Valentine [MVP-Outlook] "Bijan Kianifard" wrote in message ... Hi, Outlook address book appeares empty for some user's while other have it. It was working yesterday for them but today they have this strange problem. What's the reason and how can I fix it? By the way it also happens for myself. One time address book is empty another time when I close the outlook and open it again the address book works fine and it is repeated again and again. Thank you
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#4
January 2nd 07, 02:08 PM
posted to microsoft.public.outlook.contacts
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Address book appeares empty on some clients
This sounds like it might be an Exchange configuration issue, not an Outlook client issue. You might want to pursue it with the Exchange admin experts who frequent the microsoft.public.exchange.clients newsgroup. Key factor to include in your description is whether Outlook is configured for Cached Exchange mode and the service pack level for your servers.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "Tavakoli" wrote in message ... The complete description is as follows: We have two exchange2003 servers in one organization one is the global catalog and bridgehead server and the otherone contains mailboxes. we are using outlook 2003 SP1 as clients.The name resolution works fine in outlook and Global Address List is OK in Exchange but some clients cannot see the GAL in outlook address book. Amin "Russ Valentine [MVP-Outlook]" wrote: There's no information here. Outlook version, information store, steps to repro are a minimum. -- Russ Valentine [MVP-Outlook] "Bijan Kianifard" wrote in message ... Hi, Outlook address book appeares empty for some user's while other have it. It was working yesterday for them but today they have this strange problem. What's the reason and how can I fix it? By the way it also happens for myself. One time address book is empty another time when I close the outlook and open it again the address book works fine and it is repeated again and again. Thank you
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