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#1
January 15th 07, 11:05 PM
posted to microsoft.public.outlook.contacts
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Outlook Contacts closes when I attempt to open a contact
I am using Outlook 2003 SP2. It has worked just fine until now. I am trying
to edit one contact and add another. Each time I try to open the contact, I get a general error message and Outlook closes. When I click on File, New, Contact, the same thing happens. I have restarted my computer twice, but that had no effect. Any ideas? 
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#2
January 15th 07, 11:12 PM
posted to microsoft.public.outlook.contacts
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Outlook Contacts closes when I attempt to open a contact
I'm encountering the same error message, but I have restarted my computer
about a half dozen times? I have ran the detect and repair function and it didn't do anything. Help!!!! "Phyllis" wrote: I am using Outlook 2003 SP2. It has worked just fine until now. I am trying to edit one contact and add another. Each time I try to open the contact, I get a general error message and Outlook closes. When I click on File, New, Contact, the same thing happens. I have restarted my computer twice, but that had no effect. Any ideas?
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#3
January 16th 07, 02:22 AM
posted to microsoft.public.outlook.contacts
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Outlook Contacts closes when I attempt to open a contact
Why don't you tell us what the error message is?
-- Russ Valentine [MVP-Outlook] "Phyllis" wrote in message ... I am using Outlook 2003 SP2. It has worked just fine until now. I am trying to edit one contact and add another. Each time I try to open the contact, I get a general error message and Outlook closes. When I click on File, New, Contact, the same thing happens. I have restarted my computer twice, but that had no effect. Any ideas?
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#4
January 16th 07, 04:01 AM
posted to microsoft.public.outlook.contacts
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Outlook Contacts closes when I attempt to open a contact
AppName: outlook.exe AppVer: 11.0.8118.0 AppStamp:456628bf
ModName: plugin.dll ModVer: 1.0.0.6530 ModStamp:42653320 fDebug: 0 Offset: 0000163b This is all that I could get from the message, it was the one that gets sent to Microsoft so they can use it to determine if it needs to be corrected. A lot of good that does me. "Russ Valentine [MVP-Outlook]" wrote: Why don't you tell us what the error message is? -- Russ Valentine [MVP-Outlook] "Phyllis" wrote in message ... I am using Outlook 2003 SP2. It has worked just fine until now. I am trying to edit one contact and add another. Each time I try to open the contact, I get a general error message and Outlook closes. When I click on File, New, Contact, the same thing happens. I have restarted my computer twice, but that had no effect. Any ideas?
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#5
January 16th 07, 10:27 AM
posted to microsoft.public.outlook.contacts
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Outlook Contacts closes when I attempt to open a contact
You appear to have and add-in causing the problem. Turn of all add-ins.
-- Russ Valentine [MVP-Outlook] "Russ" wrote in message ... AppName: outlook.exe AppVer: 11.0.8118.0 AppStamp:456628bf ModName: plugin.dll ModVer: 1.0.0.6530 ModStamp:42653320 fDebug: 0 Offset: 0000163b This is all that I could get from the message, it was the one that gets sent to Microsoft so they can use it to determine if it needs to be corrected. A lot of good that does me. "Russ Valentine [MVP-Outlook]" wrote: Why don't you tell us what the error message is? -- Russ Valentine [MVP-Outlook] "Phyllis" wrote in message ... I am using Outlook 2003 SP2. It has worked just fine until now. I am trying to edit one contact and add another. Each time I try to open the contact, I get a general error message and Outlook closes. When I click on File, New, Contact, the same thing happens. I have restarted my computer twice, but that had no effect. Any ideas?
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#6
January 16th 07, 04:15 AM
posted to microsoft.public.outlook.contacts
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Outlook Contacts closes when I attempt to open a contact
In my case, the message is : "Microsoft Outlook has encountered a problem and
needs to close." "Russ Valentine [MVP-Outlook]" wrote: Why don't you tell us what the error message is? -- Russ Valentine [MVP-Outlook] "Phyllis" wrote in message ... I am using Outlook 2003 SP2. It has worked just fine until now. I am trying to edit one contact and add another. Each time I try to open the contact, I get a general error message and Outlook closes. When I click on File, New, Contact, the same thing happens. I have restarted my computer twice, but that had no effect. Any ideas?
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#7
January 16th 07, 10:28 AM
posted to microsoft.public.outlook.contacts
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Outlook Contacts closes when I attempt to open a contact
Repair your Outlook Data File using the Inbox Repair Tool. Then create a new
profile. -- Russ Valentine [MVP-Outlook] "Phyllis" wrote in message ... In my case, the message is : "Microsoft Outlook has encountered a problem and needs to close." "Russ Valentine [MVP-Outlook]" wrote: Why don't you tell us what the error message is? -- Russ Valentine [MVP-Outlook] "Phyllis" wrote in message ... I am using Outlook 2003 SP2. It has worked just fine until now. I am trying to edit one contact and add another. Each time I try to open the contact, I get a general error message and Outlook closes. When I click on File, New, Contact, the same thing happens. I have restarted my computer twice, but that had no effect. Any ideas?
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#8
January 16th 07, 03:54 PM
posted to microsoft.public.outlook.contacts
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Outlook Contacts closes when I attempt to open a contact
I used the Inbox Repair Tool, then the Automatically Repair Office Programs,
then reinstalled Office from Add or Remove Programs. None of these have worked. I still get the same error message and Outlook closes. I am next going to try to remove the security updates from January 10 and see whether those updates are the problem. "Russ Valentine [MVP-Outlook]" wrote: Repair your Outlook Data File using the Inbox Repair Tool. Then create a new profile. -- Russ Valentine [MVP-Outlook] "Phyllis" wrote in message ... In my case, the message is : "Microsoft Outlook has encountered a problem and needs to close." "Russ Valentine [MVP-Outlook]" wrote: Why don't you tell us what the error message is? -- Russ Valentine [MVP-Outlook] "Phyllis" wrote in message ... I am using Outlook 2003 SP2. It has worked just fine until now. I am trying to edit one contact and add another. Each time I try to open the contact, I get a general error message and Outlook closes. When I click on File, New, Contact, the same thing happens. I have restarted my computer twice, but that had no effect. Any ideas?
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#9
January 16th 07, 04:02 PM
posted to microsoft.public.outlook.contacts
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Outlook Contacts closes when I attempt to open a contact
Removing the two January 10 security updates fixed the problem. I hope
Microsoft will now find a fix for those updates! "Phyllis" wrote: I used the Inbox Repair Tool, then the Automatically Repair Office Programs, then reinstalled Office from Add or Remove Programs. None of these have worked. I still get the same error message and Outlook closes. I am next going to try to remove the security updates from January 10 and see whether those updates are the problem. "Russ Valentine [MVP-Outlook]" wrote: Repair your Outlook Data File using the Inbox Repair Tool. Then create a new profile. -- Russ Valentine [MVP-Outlook] "Phyllis" wrote in message ... In my case, the message is : "Microsoft Outlook has encountered a problem and needs to close." "Russ Valentine [MVP-Outlook]" wrote: Why don't you tell us what the error message is? -- Russ Valentine [MVP-Outlook] "Phyllis" wrote in message ... I am using Outlook 2003 SP2. It has worked just fine until now. I am trying to edit one contact and add another. Each time I try to open the contact, I get a general error message and Outlook closes. When I click on File, New, Contact, the same thing happens. I have restarted my computer twice, but that had no effect. Any ideas?
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#10
January 16th 07, 06:09 PM
posted to microsoft.public.outlook.contacts
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Outlook Contacts closes when I attempt to open a contact
"Phyllis" wrote:
I am next going to try to remove the security updates from January 10 and see whether those updates are the problem. I tried backing out the two updates to Outlook that I applied on 1/11 and that solved my problem also. I should have noted the KB numbers of those update before I backed them out so that I could include them here, but didn't. I can track them down if it's not obvious which updates I'm referring to.
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