I am using MS windows XP dialer configuring it in Outlook 2000. I have
created area code rules for the 800 numbers so the calling card will not be
used. The dialer ignores the calling card, but does not prefix it with 1. If
I add the 1 to the rule, the dialer includes the calling card info. What am I
doing wrong?

Posting to the wrong group. The Windows dialer belongs to Windows - post to a Windows group for your version of Windows.

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Ed Becton asked:

| I am using MS windows XP dialer configuring it in Outlook 2000. I have
| created area code rules for the 800 numbers so the calling card will
| not be used. The dialer ignores the calling card, but does not prefix
| it with 1. If I add the 1 to the rule, the dialer includes the
| calling card info. What am I doing wrong?

I don't think the Windows Dialer can do exactly what you want. There doesn't
seem to be a way to invoke an area code rule that can selectively use the
calling card - it's either-or. But there is a way around it. You can set up
two separate area code rules; one rule you use for dialing numbers with your
calling card and the other rule you use for dialing 800 numbers without the
calling card. You would have to manually switch between the rules, so it's
slightly cumbersome.

But let me ask this: Do you get charged for calling 800 numbers using your
calling card? If no, then you can just use one area code rule. If yes, then
back to the above idea ...


"Ed Becton" wrote:

I am using MS windows XP dialer configuring it in Outlook 2000. I have
created area code rules for the 800 numbers so the calling card will not be
used. The dialer ignores the calling card, but does not prefix it with 1. If
I add the 1 to the rule, the dialer includes the calling card info. What am I
doing wrong?

I figured it out! Instead of +1 (800) XXX-XXXX for the phone number in the
contact properties, I entered +1 (1800) XXX-XXXX and changed the area code
rules for all 800 number area codes to have the 1 prefix and it works great.
I guess sometimes, you just have to fool the computer Best Regards, Ed

"Ed Becton" wrote:

I am using MS windows XP dialer configuring it in Outlook 2000. I have
created area code rules for the 800 numbers so the calling card will not be
used. The dialer ignores the calling card, but does not prefix it with 1. If
I add the 1 to the rule, the dialer includes the calling card info. What am I
doing wrong?