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Hi everyone, I am hoping someone can give me a lead. I will do the best I
can to explain. First of all I did a data transfer from an old pc runniong windows xp to a newer xp machine. I transfered all the typical stuff... documents, favourites, .PST file etc. I also exported the address book from within Outlook -- file / import/export... and created a .CSV file and tranfered that to the new PC. I then installed Office/Outlook on the new pc, switched PST files and imported the .CSV. When I access "contacts" on the left side by "Mail" and "Calender" etc, all of the contacts are there that I imported from the .CSV. The problem is when I compose a new email and hit the "To:" button, I get an error "The address list could not be displayed. The contacts list associated with this folder could not be opened..... " I can then hit "ok" and select another "contacts" from the drop down menu and then they are all there. Can anyone explain why or suggest how I might fixc this, so that the "To" button actually works properly. |
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Kelly Armitage wrote:
I also exported the address book from within Outlook -- file / import/export... Outlook has no address book. It uses the Contacts folder to store contact data. And exporting is never the properway to transfer data between Outlook instances. and created a .CSV file and tranfered that to the new PC. I then installed Office/Outlook on the new pc, switched PST files and imported the .CSV. When I access "contacts" on the left side by "Mail" and "Calender" etc, all of the contacts are there that I imported from the .CSV. The problem is when I compose a new email and hit the "To:" button, I get an error "The address list could not be displayed. The contacts list associated with this folder could not be opened..... " You've damaged your installation. See this: http://support.microsoft.com/kb/319901/en-us -- Brian Tillman |
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