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Filled contacts, but empty Address Book in Outlook 2007



 
 
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  #1  
Old February 5th 07, 06:04 PM posted to microsoft.public.outlook.contacts
Jan Pedersen
external usenet poster
 
Posts: 1
Default Filled contacts, but empty Address Book in Outlook 2007

I am running Outlook 2007/Vista. After having transferred from Outlook2003/xp
the address book seems to be empty.
If I look in “Contacts” all the entries are there. If I key anything in the
To field Outlook comes up with correct suggestions. If I Click the To button
the list is empty and the Address Book dropdown is empty.
In Folder List - Contacts - Outlook Address Book “Show this folder as an
email Address Book” is grayed out and not selected.

In Account Settings - Address Books I have an Outlook Address Book (Type
MAPI)

  #4  
Old February 5th 07, 11:31 PM posted to microsoft.public.outlook.contacts
Oliver Vukovics
external usenet poster
 
Posts: 478
Default Filled contacts, but empty Address Book in Outlook 2007

Hi Jan,

this site is for Outlook 2002 and 2003 but in 2007 the settings are the
same:
http://support.microsoft.com/default...Product=ol2002


Click to select View or change existing directories or address books, and
then click Next.

If your Outlook Address Book is listed delete it first, then restart Outlook
and add it again.

There is one entry, but I cannot remove it


Every user of Outlook has the right to delete his "Outlook Addressbook".

--
Oliver Vukovics
Share Outlook without Exchange: Public ShareFolder
Freeware addin for Outlook 2003: Public Calendar Choice
http://www.publicshareware.com

"Jan Pedersen" schrieb im
Newsbeitrag ...
Where do i remove the Outlook Address Book service? I am not allowed to
delete in "Tools - Account Settings - Address Books". There is one

entry,
but I cannot remove it

"Brian Tillman" wrote:

Jan Pedersen Jan wrote:

I am running Outlook 2007/Vista. After having transferred from
Outlook2003/xp the address book seems to be empty.
If I look in "Contacts" all the entries are there. If I key anything
in the To field Outlook comes up with correct suggestions. If I
Click the To button the list is empty and the Address Book dropdown
is empty.
In Folder List - Contacts - Outlook Address Book "Show this folder
as an email Address Book" is grayed out and not selected.

In Account Settings - Address Books I have an Outlook Address Book
(Type MAPI)


Remove the Outlook Address Book service, stop and restart Outlook, ad

the
service back in, then stop and restart Outlook.
--
Brian Tillman




  #5  
Old February 6th 07, 04:46 AM posted to microsoft.public.outlook.contacts
Jan Pedersen
external usenet poster
 
Posts: 3
Default Filled contacts, but empty Address Book in Outlook 2007

Hi Oliver,

this site is for Outlook 2002 and 2003 but in 2007 the settings are the
same:

Ok, where do i find the site for 2007. Outlook sends me to this site.

http://support.microsoft.com/default...Product=ol2002

That page is for 2003 and the layout in different in 2007

Click to select View or change existing directories or address books,
then click Next.

If your Outlook Address Book is listed delete it first, then restart Outlook
and add it again.

In 2007 I have a tab called Address Books, and in there I have an "Outlook
Adress Book"

Every user of Outlook has the right to delete his "Outlook Addressbook".

I have the Address Book, but the "Remove" is dimmed.


My pst file is of type "Personal Folders File (97-2002)" can that have
anything to do with my problem.

Thanks Jan
--
Oliver Vukovics
Share Outlook without Exchange: Public ShareFolder
Freeware addin for Outlook 2003: Public Calendar Choice
http://www.publicshareware.com

"Jan Pedersen" schrieb im
Newsbeitrag ...
Where do i remove the Outlook Address Book service? I am not allowed to
delete in "Tools - Account Settings - Address Books". There is one

entry,
but I cannot remove it

"Brian Tillman" wrote:

Jan Pedersen Jan wrote:

I am running Outlook 2007/Vista. After having transferred from
Outlook2003/xp the address book seems to be empty.
If I look in "Contacts" all the entries are there. If I key anything
in the To field Outlook comes up with correct suggestions. If I
Click the To button the list is empty and the Address Book dropdown
is empty.
In Folder List - Contacts - Outlook Address Book "Show this folder
as an email Address Book" is grayed out and not selected.

In Account Settings - Address Books I have an Outlook Address Book
(Type MAPI)

Remove the Outlook Address Book service, stop and restart Outlook, ad

the
service back in, then stop and restart Outlook.
--
Brian Tillman





  #6  
Old February 6th 07, 04:44 PM posted to microsoft.public.outlook.contacts
jimmymac
external usenet poster
 
Posts: 15
Default Filled contacts, but empty Address Book in Outlook 2007

I have exactly the same problem and the fix that Oliver suggested does not
work. (see the thread
http://www.microsoft.com/office/comm...f-914ce7a610dd)
While I am glad to hear that I am not alone, I'm still searching for an
answer.

-Jim

"Jan Pedersen" wrote:

Hi Oliver,

this site is for Outlook 2002 and 2003 but in 2007 the settings are the
same:

Ok, where do i find the site for 2007. Outlook sends me to this site.

http://support.microsoft.com/default...Product=ol2002

That page is for 2003 and the layout in different in 2007

Click to select View or change existing directories or address books,
then click Next.

If your Outlook Address Book is listed delete it first, then restart Outlook
and add it again.

In 2007 I have a tab called Address Books, and in there I have an "Outlook
Adress Book"

Every user of Outlook has the right to delete his "Outlook Addressbook".

I have the Address Book, but the "Remove" is dimmed.


My pst file is of type "Personal Folders File (97-2002)" can that have
anything to do with my problem.

Thanks Jan
--
Oliver Vukovics
Share Outlook without Exchange: Public ShareFolder
Freeware addin for Outlook 2003: Public Calendar Choice
http://www.publicshareware.com

"Jan Pedersen" schrieb im
Newsbeitrag ...
Where do i remove the Outlook Address Book service? I am not allowed to
delete in "Tools - Account Settings - Address Books". There is one

entry,
but I cannot remove it

"Brian Tillman" wrote:

Jan Pedersen Jan wrote:

I am running Outlook 2007/Vista. After having transferred from
Outlook2003/xp the address book seems to be empty.
If I look in "Contacts" all the entries are there. If I key anything
in the To field Outlook comes up with correct suggestions. If I
Click the To button the list is empty and the Address Book dropdown
is empty.
In Folder List - Contacts - Outlook Address Book "Show this folder
as an email Address Book" is grayed out and not selected.

In Account Settings - Address Books I have an Outlook Address Book
(Type MAPI)

Remove the Outlook Address Book service, stop and restart Outlook, ad

the
service back in, then stop and restart Outlook.
--
Brian Tillman





  #7  
Old February 8th 07, 04:22 AM posted to microsoft.public.outlook.contacts
Doug Perreault
external usenet poster
 
Posts: 1
Default Filled contacts, but empty Address Book in Outlook 2007

I am having this same problem using Outlook 2007 and Vista.

Every user of Outlook has the right to delete his "Outlook
Addressbook".

This doesn't seem to be possible for me. The "Remove" button is grayed
out so I can't remove it. I also cannot select any of the contacts
lists as Outlook Address Books.

I have otherwise followed the advice on this thread, but I am not able
to remove/add back the address book.

I've tried running Outlook in safe mode and I've tried running as
administrator, but neither works.

  #8  
Old February 8th 07, 12:21 PM posted to microsoft.public.outlook.contacts
Russ Valentine [MVP-Outlook]
external usenet poster
 
Posts: 9,348
Default Filled contacts, but empty Address Book in Outlook 2007

Correct. This has been changed in Outlook 2007. You can no longer remove the
Outlook Address Book Service to repair it. What problem are you having with
your address book and what are the steps to repro the problem? Did you try a
new profile?
--
Russ Valentine
[MVP-Outlook]
"Doug Perreault" wrote in message
oups.com...
I am having this same problem using Outlook 2007 and Vista.

Every user of Outlook has the right to delete his "Outlook
Addressbook".

This doesn't seem to be possible for me. The "Remove" button is grayed
out so I can't remove it. I also cannot select any of the contacts
lists as Outlook Address Books.

I have otherwise followed the advice on this thread, but I am not able
to remove/add back the address book.

I've tried running Outlook in safe mode and I've tried running as
administrator, but neither works.



 




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