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#1
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Hi there. In Outlook we have some ghost Contacts lists which show up when we
go to choose email recips. History: over time we had created non-default Contacts folders in both PST files and in Exchange 2003 stores and chose to make them show as Outlook Address Books. We had a folder for Blackberry Contacts, one for the Palm contacts, one for the original non-Palm contacts ,etc. Now the computer user wants to centralize and put all Contacts into one folder/Address Book. So now we want to get rid of all the extra "Address Books" . But even though we have unchecked "show this folder as an e-mail Address Book" in the properties dialog of each of the Contacts folders we can find, extra ones still show up when the user goes to address an email message and I recall these extra ones actually have some Contacts in them still. But I cannot copy them because I cannot find them and likewise I cannot see the name/address/phone number information because I cannot find them. I wonder if maybe some other folders with default or common (to us) names like "Contacts" and "Blackberry Contacts" were deleted without unchecking the related boxes. There is no telling what these users have done without my knowledge. And of course the user cannot stand to have extra Address Books if there is nothing in them. Kinda anal but whatever. Are these ghosts hidden in the registry or ?? Any help would be appreciated. |
#2
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msinfoseeker wrote:
Hi there. In Outlook we have some ghost Contacts lists which show up when we go to choose email recips. You can rid yourself of ghost contacts in two ways. First, in the Address Book interface, you can click ToolsOptions and remove them there. In Outook's interface, you can click ToolsE-mail AccountsView or change existing directories or address booksNext, select the Outlook Address Book, and click Change. -- Brian Tillman |
#3
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Simply remove the old references he
Tools E-mail accounts View or change existing directories or address books Outlook Address Book Change… -- Russ Valentine [MVP-Outlook] "msinfoseeker" wrote in message ... Hi there. In Outlook we have some ghost Contacts lists which show up when we go to choose email recips. History: over time we had created non-default Contacts folders in both PST files and in Exchange 2003 stores and chose to make them show as Outlook Address Books. We had a folder for Blackberry Contacts, one for the Palm contacts, one for the original non-Palm contacts ,etc. Now the computer user wants to centralize and put all Contacts into one folder/Address Book. So now we want to get rid of all the extra "Address Books" . But even though we have unchecked "show this folder as an e-mail Address Book" in the properties dialog of each of the Contacts folders we can find, extra ones still show up when the user goes to address an email message and I recall these extra ones actually have some Contacts in them still. But I cannot copy them because I cannot find them and likewise I cannot see the name/address/phone number information because I cannot find them. I wonder if maybe some other folders with default or common (to us) names like "Contacts" and "Blackberry Contacts" were deleted without unchecking the related boxes. There is no telling what these users have done without my knowledge. And of course the user cannot stand to have extra Address Books if there is nothing in them. Kinda anal but whatever. Are these ghosts hidden in the registry or ?? Any help would be appreciated. |
#4
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Thank you , we will try that.
"Russ Valentine [MVP-Outlook]" wrote: Simply remove the old references he Tools E-mail accounts View or change existing directories or address books Outlook Address Book Change… -- Russ Valentine [MVP-Outlook] "msinfoseeker" wrote in message ... Hi there. In Outlook we have some ghost Contacts lists which show up when we go to choose email recips. History: over time we had created non-default Contacts folders in both PST files and in Exchange 2003 stores and chose to make them show as Outlook Address Books. We had a folder for Blackberry Contacts, one for the Palm contacts, one for the original non-Palm contacts ,etc. Now the computer user wants to centralize and put all Contacts into one folder/Address Book. So now we want to get rid of all the extra "Address Books" . But even though we have unchecked "show this folder as an e-mail Address Book" in the properties dialog of each of the Contacts folders we can find, extra ones still show up when the user goes to address an email message and I recall these extra ones actually have some Contacts in them still. But I cannot copy them because I cannot find them and likewise I cannot see the name/address/phone number information because I cannot find them. I wonder if maybe some other folders with default or common (to us) names like "Contacts" and "Blackberry Contacts" were deleted without unchecking the related boxes. There is no telling what these users have done without my knowledge. And of course the user cannot stand to have extra Address Books if there is nothing in them. Kinda anal but whatever. Are these ghosts hidden in the registry or ?? Any help would be appreciated. |
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