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#1
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Whenever I use the Address Search function (or any of the Outlook search
tools for that matter), it never finds information that resides in the "Notes" field of a Contact. Am I doing something wrong or is there a buried setting I'm missing? This seems too huge an oversight ... often I'm searching for a contact based on a detail that I included in the notes field ... In my old Palm Desktop, it easily and quickly searched ALL fields ... surely this can be done in this new Outlook? Help! |
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#2
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Jason -- I put up the post immediately below yours, hoping to find someone
else with the problem. In fact, you'll see in my own post following the original that there are also problems searching in the regular "Notes" section of Outlook (yellow note.) I made an error in stating that it only searched the first 14 characters. I actually was looking at 3 notes I had which coincidentally all had 14 characters in the first line before a return. Search apparently treats the characters before the first return as a title and searches that, but nothing else. I have the same Outlook data on Office XP and have no problem searching either the contact notes or yellow Notes section. This looks like a huge oversight and renders all my years of accumulated contact notes useless for searching. I've spoken with MSFT support and they are totally lost. "Jason K." wrote: Whenever I use the Address Search function (or any of the Outlook search tools for that matter), it never finds information that resides in the "Notes" field of a Contact. Am I doing something wrong or is there a buried setting I'm missing? This seems too huge an oversight ... often I'm searching for a contact based on a detail that I included in the notes field ... In my old Palm Desktop, it easily and quickly searched ALL fields ... surely this can be done in this new Outlook? Help! |
#3
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I just got word from Microsoft support that I should "Remove Office 2007",
manually edit the registry to delete all Office entries, and reinstall Office!!!!!!! This is in response to searching not working for contact notes!!! UNBELIEVABLE!!! I asked them to elevate my issue to a supervisor (hopefully who can speak English.) This is one of the most outlandish replies I've ever received from tech support ANYWHERE! "Jason K." wrote: Whenever I use the Address Search function (or any of the Outlook search tools for that matter), it never finds information that resides in the "Notes" field of a Contact. Am I doing something wrong or is there a buried setting I'm missing? This seems too huge an oversight ... often I'm searching for a contact based on a detail that I included in the notes field ... In my old Palm Desktop, it easily and quickly searched ALL fields ... surely this can be done in this new Outlook? Help! |
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