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#1
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I am running XP with Outlook 2003. I have many Categories set up in my
Master Category List and most of my Contacts are assigned at least one Category, some Contacts have two Categories. When I view my Contacts under the view 'By Category' I used to see a view showing each individual Category with a list of all the Contacts underneath each section. Any contact with two Categories assigned to it would appear under the two different headings. This was fine. However it now seems that some Contacts who have two Categories assigned to them are not being listed under both of these Categories - but rather under a new heading "Category 1,Category 2". In other words Outlook is creating additional groups of multiple categories for Contacts that have more than 1 Category. When I open one of these problematic Contacts and re-select the Categories, I can re-save the contact OK and the problem goes away i.e. the Contact can be seen under the two separate Category headings. However the problem then re-appears the next day when I re-open Outlook. Any ideas welcome! |
#2
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Not enough information. Outlook does not just do this all by itself for no
reason. There must be more to this story. Have you tried repairing your PST file? -- Russ Valentine [MVP-Outlook] "MarkT" wrote in message news ![]() I am running XP with Outlook 2003. I have many Categories set up in my Master Category List and most of my Contacts are assigned at least one Category, some Contacts have two Categories. When I view my Contacts under the view 'By Category' I used to see a view showing each individual Category with a list of all the Contacts underneath each section. Any contact with two Categories assigned to it would appear under the two different headings. This was fine. However it now seems that some Contacts who have two Categories assigned to them are not being listed under both of these Categories - but rather under a new heading "Category 1,Category 2". In other words Outlook is creating additional groups of multiple categories for Contacts that have more than 1 Category. When I open one of these problematic Contacts and re-select the Categories, I can re-save the contact OK and the problem goes away i.e. the Contact can be seen under the two separate Category headings. However the problem then re-appears the next day when I re-open Outlook. Any ideas welcome! |
#3
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Hi Russ,
Perhaps I should clarify. My earlier post might have been a little misleading. Outlook doesn't actually create new multiple categories - it's just the view. For example I have the following three categories: "childrens toys", "outdoor toys" and "wooden toys". In the view 'by category' I can see "childrens toys" then the list of Contacts with this category underneath. Under that the category "outdoor toys" is listed OK with that category's list of contacts. However, under that I get the category "outdoor toys,wooden toys" and then a few contacts under that heading that have both two categories assigned to them. For these contacts I would expect them to be listed twice - one listing under each of the 2 headings rather than outlook creating a whole new heading for them in this view. For other Contacts that have two categories assigned to them they are listed just fine under both headings. Thanks. |
#4
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I'd still try repairing your PST, then repairing your views by running
Outlook with the /cleanviews switch. -- Russ Valentine [MVP-Outlook] "MarkT" wrote in message news ![]() Hi Russ, Perhaps I should clarify. My earlier post might have been a little misleading. Outlook doesn't actually create new multiple categories - it's just the view. For example I have the following three categories: "childrens toys", "outdoor toys" and "wooden toys". In the view 'by category' I can see "childrens toys" then the list of Contacts with this category underneath. Under that the category "outdoor toys" is listed OK with that category's list of contacts. However, under that I get the category "outdoor toys,wooden toys" and then a few contacts under that heading that have both two categories assigned to them. For these contacts I would expect them to be listed twice - one listing under each of the 2 headings rather than outlook creating a whole new heading for them in this view. For other Contacts that have two categories assigned to them they are listed just fine under both headings. Thanks. |
#5
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Thanks. I have scanned and repaired errors and also reset all views. It seems
fine now. Many thanks. |
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