My Auto Complete is so full of nonsense that I MUST clear out the names which
don’t belong there. However, when I do as instructed, something seems to be
amiss. Here’s exactly what I’m doing & what’s happening:

As per the instructions, I open a new e-mail & in the “To� field, & start
with the letter “a� (for instance) to bring up the addresses. The
instructions say to use the up & down arrows, highlight entries I do not want
& click delete.

Unfortunately, when I do click delete, I get that sound (“gonk�? LOL) which
always indicates that the action I’m trying to perform is not allowed.

That’s it; I get stuck here every time, with no solution.

HELP!

---David L

Outlook version?
Does the suggestion list contain more than one entry?
--
Russ Valentine
[MVP-Outlook]
"David L" .(donotspam) wrote in message
...
My Auto Complete is so full of nonsense that I MUST clear out the names
which
don't belong there. However, when I do as instructed, something seems to
be
amiss. Here's exactly what I'm doing & what's happening:

As per the instructions, I open a new e-mail & in the "To" field, & start
with the letter "a" (for instance) to bring up the addresses. The
instructions say to use the up & down arrows, highlight entries I do not
want
& click delete.

Unfortunately, when I do click delete, I get that sound ("gonk"? LOL)
which
always indicates that the action I'm trying to perform is not allowed.

That's it; I get stuck here every time, with no solution.

HELP!

---David L

My Outlook version is 2003 SP2. As far as my auto compete list, it contains
EVERYONE to whom & FROM whom I have ever sent an e-mail!!!! Based on your
question, it does not appear that I made the problem clear in my e-mail. If
there were only ONE entry in my list, I could simply try to delete the whole
Outook NK2 list-couldn't I?

Just in case, let me try to quickly restate the problem. Outlook Help does
offer a solution, which is typing a the first letter of the mailing address,
seeing the auto complete list for that letter, using the up & down arrows to
choose the one(s) you want to delete & pressing "delete" in order to do so.
I know of no other way to open the list than to do it this way, one by one,
letter by letter.

I hope this helps & thanks for your valuable time.
--
David L


"Russ Valentine [MVP-Outlook]" wrote:

Outlook version?
Does the suggestion list contain more than one entry?
--
Russ Valentine
[MVP-Outlook]
"David L" .(donotspam) wrote in message
...
My Auto Complete is so full of nonsense that I MUST clear out the names
which
don't belong there. However, when I do as instructed, something seems to
be
amiss. Here's exactly what I'm doing & what's happening:

As per the instructions, I open a new e-mail & in the "To" field, & start
with the letter "a" (for instance) to bring up the addresses. The
instructions say to use the up & down arrows, highlight entries I do not
want
& click delete.

Unfortunately, when I do click delete, I get that sound ("gonk"? LOL)
which
always indicates that the action I'm trying to perform is not allowed.

That's it; I get stuck here every time, with no solution.

HELP!

---David L

The reason the description was not clear is that in Outlook 2002 you cannot
delete entries once the suggestion list has been narrowed to a single entry.
What you describe now also is unclear. The suggestion list will never
contain all the entries in your autocompletion cache because by definition
you have restricted it the moment you type a single letter.
The behavior you describe has also never been reported, so this may be an
issue with your keyboard or the actual steps you are using rather than the
autocompletion cache.
--
Russ Valentine
[MVP-Outlook]
"David L" .(donotspam) wrote in message
news
My Outlook version is 2003 SP2. As far as my auto compete list, it
contains
EVERYONE to whom & FROM whom I have ever sent an e-mail!!!! Based on your
question, it does not appear that I made the problem clear in my e-mail.
If
there were only ONE entry in my list, I could simply try to delete the
whole
Outook NK2 list-couldn't I?

Just in case, let me try to quickly restate the problem. Outlook Help
does
offer a solution, which is typing a the first letter of the mailing
address,
seeing the auto complete list for that letter, using the up & down arrows
to
choose the one(s) you want to delete & pressing "delete" in order to do
so.
I know of no other way to open the list than to do it this way, one by
one,
letter by letter.

I hope this helps & thanks for your valuable time.
--
David L


"Russ Valentine [MVP-Outlook]" wrote:

Outlook version?
Does the suggestion list contain more than one entry?
--
Russ Valentine
[MVP-Outlook]
"David L" .(donotspam) wrote in message
...
My Auto Complete is so full of nonsense that I MUST clear out the names
which
don't belong there. However, when I do as instructed, something seems
to
be
amiss. Here's exactly what I'm doing & what's happening:

As per the instructions, I open a new e-mail & in the "To" field, &
start
with the letter "a" (for instance) to bring up the addresses. The
instructions say to use the up & down arrows, highlight entries I do
not
want
& click delete.

Unfortunately, when I do click delete, I get that sound ("gonk"? LOL)
which
always indicates that the action I'm trying to perform is not allowed.

That's it; I get stuck here every time, with no solution.

HELP!

---David L

Perhaps the confusion is that I have Outlook 2003, not 2002! I have
responded to you by e-mail regarding your suggestion that I clear the cache-I
don't know how to do this & also I am concerned that if I do try it, it will
delete ALL of my auto complete e-mail addresses, which is what I didn't want
to do in the first place!

Thanks again for your time & continued assistance!
--
David L


"Russ Valentine [MVP-Outlook]" wrote:

The reason the description was not clear is that in Outlook 2002 you cannot
delete entries once the suggestion list has been narrowed to a single entry.
What you describe now also is unclear. The suggestion list will never
contain all the entries in your autocompletion cache because by definition
you have restricted it the moment you type a single letter.
The behavior you describe has also never been reported, so this may be an
issue with your keyboard or the actual steps you are using rather than the
autocompletion cache.
--
Russ Valentine
[MVP-Outlook]
"David L" .(donotspam) wrote in message
news
My Outlook version is 2003 SP2. As far as my auto compete list, it
contains
EVERYONE to whom & FROM whom I have ever sent an e-mail!!!! Based on your
question, it does not appear that I made the problem clear in my e-mail.
If
there were only ONE entry in my list, I could simply try to delete the
whole
Outook NK2 list-couldn't I?

Just in case, let me try to quickly restate the problem. Outlook Help
does
offer a solution, which is typing a the first letter of the mailing
address,
seeing the auto complete list for that letter, using the up & down arrows
to
choose the one(s) you want to delete & pressing "delete" in order to do
so.
I know of no other way to open the list than to do it this way, one by
one,
letter by letter.

I hope this helps & thanks for your valuable time.
--
David L


"Russ Valentine [MVP-Outlook]" wrote:

Outlook version?
Does the suggestion list contain more than one entry?
--
Russ Valentine
[MVP-Outlook]
"David L" .(donotspam) wrote in message
...
My Auto Complete is so full of nonsense that I MUST clear out the names
which
don't belong there. However, when I do as instructed, something seems
to
be
amiss. Here's exactly what I'm doing & what's happening:

As per the instructions, I open a new e-mail & in the "To" field, &
start
with the letter "a" (for instance) to bring up the addresses. The
instructions say to use the up & down arrows, highlight entries I do
not
want
& click delete.

Unfortunately, when I do click delete, I get that sound ("gonk"? LOL)
which
always indicates that the action I'm trying to perform is not allowed.

That's it; I get stuck here every time, with no solution.

HELP!

---David L

Obviously, that is no longer the "confusion" since you have now specified
your version.
The rest of my questions remain unanswered, however. As I said, the behavior
you describe has never been reported.
You contend that the suggestion list contains your entire cache. That is not
possible. Where can you possibly be viewing your entire autocompletion cache
from the To: field?
What steps are you using and how do we know your keyboard is working
correctly?
--
Russ Valentine
[MVP-Outlook]
"David L" .(donotspam) wrote in message
...
Perhaps the confusion is that I have Outlook 2003, not 2002! I have
responded to you by e-mail regarding your suggestion that I clear the
cache-I
don't know how to do this & also I am concerned that if I do try it, it
will
delete ALL of my auto complete e-mail addresses, which is what I didn't
want
to do in the first place!

Thanks again for your time & continued assistance!
--
David L


"Russ Valentine [MVP-Outlook]" wrote:

The reason the description was not clear is that in Outlook 2002 you
cannot
delete entries once the suggestion list has been narrowed to a single
entry.
What you describe now also is unclear. The suggestion list will never
contain all the entries in your autocompletion cache because by
definition
you have restricted it the moment you type a single letter.
The behavior you describe has also never been reported, so this may be an
issue with your keyboard or the actual steps you are using rather than
the
autocompletion cache.
--
Russ Valentine
[MVP-Outlook]
"David L" .(donotspam) wrote in message
news
My Outlook version is 2003 SP2. As far as my auto compete list, it
contains
EVERYONE to whom & FROM whom I have ever sent an e-mail!!!! Based on
your
question, it does not appear that I made the problem clear in my
e-mail.
If
there were only ONE entry in my list, I could simply try to delete the
whole
Outook NK2 list-couldn't I?

Just in case, let me try to quickly restate the problem. Outlook Help
does
offer a solution, which is typing a the first letter of the mailing
address,
seeing the auto complete list for that letter, using the up & down
arrows
to
choose the one(s) you want to delete & pressing "delete" in order to do
so.
I know of no other way to open the list than to do it this way, one by
one,
letter by letter.

I hope this helps & thanks for your valuable time.
--
David L


"Russ Valentine [MVP-Outlook]" wrote:

Outlook version?
Does the suggestion list contain more than one entry?
--
Russ Valentine
[MVP-Outlook]
"David L" .(donotspam) wrote in message
...
My Auto Complete is so full of nonsense that I MUST clear out the
names
which
don't belong there. However, when I do as instructed, something
seems
to
be
amiss. Here's exactly what I'm doing & what's happening:

As per the instructions, I open a new e-mail & in the "To" field, &
start
with the letter "a" (for instance) to bring up the addresses. The
instructions say to use the up & down arrows, highlight entries I do
not
want
& click delete.

Unfortunately, when I do click delete, I get that sound ("gonk"?
LOL)
which
always indicates that the action I'm trying to perform is not
allowed.

That's it; I get stuck here every time, with no solution.

HELP!

---David L