Sally Sibthorpe wrote:

You should also take your advice...I had written that the option to
check the " Mark your contact folder for use with your address book"
is GREYED OUT on my pc, and that the contacts folder does not appear
on the menu for either To (or Cc: or Bcc, and it does not appear as
a choice when you select the outlook folder that appears first. So,
none of your suggestions is viable for me.

Remove the broken Outlook Address Book service from your mail profile. With
Outlook closed, start the Mail applet in Control Pane and click the E-mail
Accounts button. Select the "View ot change existing directories or address
books" radio button and click Next. Select the Outlook Address Book service
and click Remove. Click Finish. Click the E-mail Accounts button again,
select the radio button labeled "Add a new directory or address book" and
click Next. Select "Additional Addresss Books" and click Next. Select
"Outlook Address Book" and click Next, then Finish. Close the Mail applet.
Start Outlook. Check the properties of the Contacts folder. You should now
be able to check the box you described, if it's not already checked.
--
Brian Tillman