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#1
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We are using Outlook 2007 with Exchange Server 2003. It is not possible to
view items from public folders under a contact's activity tab in a public folder. We can only see local mail items. This is not a how-to issue, as we had no problems with Outook 2003. The public folders are simply not being accessed. -- KDH Marquisclassics.com |
#2
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Do you have an group to show items specifically from that folder? An activities group cannot mix mailbox and public folders.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "KDH" wrote in message ... We are using Outlook 2007 with Exchange Server 2003. It is not possible to view items from public folders under a contact's activity tab in a public folder. We can only see local mail items. This is not a how-to issue, as we had no problems with Outook 2003. The public folders are simply not being accessed. -- KDH Marquisclassics.com |
#3
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Yes. We have a group for Calendar and one for Tasks, both in public folders.
I can see the Items for MySentEmail, which is local. -- KDH Marquisclassics.com "KDH" wrote: We are using Outlook 2007 with Exchange Server 2003. It is not possible to view items from public folders under a contact's activity tab in a public folder. We can only see local mail items. This is not a how-to issue, as we had no problems with Outook 2003. The public folders are simply not being accessed. -- KDH Marquisclassics.com |
#4
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What happens if you create a new activity group as a test? Are these folders in Public Folders\Favorites? Cached Exchange mode?
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "KDH" wrote in message ... Yes. We have a group for Calendar and one for Tasks, both in public folders. I can see the Items for MySentEmail, which is local. -- KDH Marquisclassics.com "KDH" wrote: We are using Outlook 2007 with Exchange Server 2003. It is not possible to view items from public folders under a contact's activity tab in a public folder. We can only see local mail items. This is not a how-to issue, as we had no problems with Outook 2003. The public folders are simply not being accessed. -- KDH Marquisclassics.com |
#5
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Thanks Sue. I have been testing. When I look at the activities of a public
contact, I can see the appropriate My-email (Sent items), and also my local tasks linked to this public contact. But I cannot see any public tasks or activities. It's not that the program looks and finds nothing - it seems to be a public folder issue: I do not even get the white box where items would be listed - just the blue background space. I'm not sure what you mean by "Cached Exchange mode". Can you elaborate? Many thanks. -- KDH Marquisclassics.com "Sue Mosher [MVP-Outlook]" wrote: What happens if you create a new activity group as a test? Are these folders in Public Folders\Favorites? Cached Exchange mode? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "KDH" wrote in message ... Yes. We have a group for Calendar and one for Tasks, both in public folders. I can see the Items for MySentEmail, which is local. -- KDH Marquisclassics.com "KDH" wrote: We are using Outlook 2007 with Exchange Server 2003. It is not possible to view items from public folders under a contact's activity tab in a public folder. We can only see local mail items. This is not a how-to issue, as we had no problems with Outook 2003. The public folders are simply not being accessed. -- KDH Marquisclassics.com |
#6
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You can see on the account settings whether you are using Cached Exchange mode, which connects to the server not directly but through a local .ost file.
It would be useful to get the answers to my other two questions as well. Remember that you cannot mix personal and public folders in an activity group. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "KDH" wrote in message ... Thanks Sue. I have been testing. When I look at the activities of a public contact, I can see the appropriate My-email (Sent items), and also my local tasks linked to this public contact. But I cannot see any public tasks or activities. It's not that the program looks and finds nothing - it seems to be a public folder issue: I do not even get the white box where items would be listed - just the blue background space. I'm not sure what you mean by "Cached Exchange mode". Can you elaborate? Many thanks. -- KDH Marquisclassics.com "Sue Mosher [MVP-Outlook]" wrote: What happens if you create a new activity group as a test? Are these folders in Public Folders\Favorites? Cached Exchange mode? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "KDH" wrote in message ... Yes. We have a group for Calendar and one for Tasks, both in public folders. I can see the Items for MySentEmail, which is local. -- KDH Marquisclassics.com "KDH" wrote: We are using Outlook 2007 with Exchange Server 2003. It is not possible to view items from public folders under a contact's activity tab in a public folder. We can only see local mail items. This is not a how-to issue, as we had no problems with Outook 2003. The public folders are simply not being accessed. -- KDH Marquisclassics.com |
#7
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Hi Sue,
Thanks for your efforts on this. Each group refers to a single thing, eg: mycompany tasks - look in public folder, mycompanytasks. We are not combining different item types. I did set up some new groups for tests. I cannot link a public contact to any public item - calendar or task, but I can see myactivities and mysentemail from a public contact when I set up a group for these folders. (Eg: KDH tasks - look in Personal Folder Tasks). I think we are using cached exchange mode, because there are options listed under "Cached exchange mode" under the Outlook "File" menu, eg: "Download Full Items" is selected. -- KDH Marquisclassics.com "Sue Mosher [MVP-Outlook]" wrote: You can see on the account settings whether you are using Cached Exchange mode, which connects to the server not directly but through a local .ost file. It would be useful to get the answers to my other two questions as well. Remember that you cannot mix personal and public folders in an activity group. -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "KDH" wrote in message ... Thanks Sue. I have been testing. When I look at the activities of a public contact, I can see the appropriate My-email (Sent items), and also my local tasks linked to this public contact. But I cannot see any public tasks or activities. It's not that the program looks and finds nothing - it seems to be a public folder issue: I do not even get the white box where items would be listed - just the blue background space. I'm not sure what you mean by "Cached Exchange mode". Can you elaborate? Many thanks. -- KDH Marquisclassics.com "Sue Mosher [MVP-Outlook]" wrote: What happens if you create a new activity group as a test? Are these folders in Public Folders\Favorites? Cached Exchange mode? -- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "KDH" wrote in message ... Yes. We have a group for Calendar and one for Tasks, both in public folders. I can see the Items for MySentEmail, which is local. -- KDH Marquisclassics.com "KDH" wrote: We are using Outlook 2007 with Exchange Server 2003. It is not possible to view items from public folders under a contact's activity tab in a public folder. We can only see local mail items. This is not a how-to issue, as we had no problems with Outook 2003. The public folders are simply not being accessed. -- KDH Marquisclassics.com |
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