When using Outlook, The users should only have to type in their initials,
such as LIB for Larry I. Baker, and the name should pop up. Instead, LB is
the only thing that works for this user, and DMA instead of DAM. The user
accounts are input correctly but this problems affects all mail accounts and
I can't figure out how to correct it. Any help would be greatly appreciated.

You might want to include some actual information with your post such as
Outlook version, information store, where the user is typing initials and
what you imagined should happen when they did. Neither autoresolution nor
autocompletion uses initials. To what could you possibly be referring when
you are expecting a "name to pop up?"
--
Russ Valentine
[MVP-Outlook]
"jivester" wrote in message
...
When using Outlook, The users should only have to type in their initials,
such as LIB for Larry I. Baker, and the name should pop up. Instead, LB
is
the only thing that works for this user, and DMA instead of DAM. The user
accounts are input correctly but this problems affects all mail accounts
and
I can't figure out how to correct it. Any help would be greatly
appreciated.

I apologize, when adding to the TO: section while composing a new message in
Outlook 2003, our users can typically type in an username (we are a small
company and usernames are intials, Ex. Leigh I. Blackburn LIB.) Usually the
username will resolve to the email address, however, some usernames are
mispelled, or simply wrong. an example is below, where Dennis A. Muchow,
"DAM" will only resolve when you type in DMA as opposed to DAM. I have
checked mailboxes, contact lists, and user properties and I cannot find where
it is getting these name from. Any further Ideas would be appreciated.

"jivester" wrote:

When using Outlook, The users should only have to type in their initials,
such as LIB for Larry I. Baker, and the name should pop up. Instead, LB is
the only thing that works for this user, and DMA instead of DAM. The user
accounts are input correctly but this problems affects all mail accounts and
I can't figure out how to correct it. Any help would be greatly appreciated.

For starters you will need to clarify whether you are using autocompletion
or autoresolution.
--
Russ Valentine
[MVP-Outlook]
"jivester" wrote in message
...
I apologize, when adding to the TO: section while composing a new message
in
Outlook 2003, our users can typically type in an username (we are a small
company and usernames are intials, Ex. Leigh I. Blackburn LIB.) Usually
the
username will resolve to the email address, however, some usernames are
mispelled, or simply wrong. an example is below, where Dennis A. Muchow,
"DAM" will only resolve when you type in DMA as opposed to DAM. I have
checked mailboxes, contact lists, and user properties and I cannot find
where
it is getting these name from. Any further Ideas would be appreciated.

"jivester" wrote:

When using Outlook, The users should only have to type in their initials,
such as LIB for Larry I. Baker, and the name should pop up. Instead, LB
is
the only thing that works for this user, and DMA instead of DAM. The
user
accounts are input correctly but this problems affects all mail accounts
and
I can't figure out how to correct it. Any help would be greatly
appreciated.

Autoresolution...

I've never seen autoresolution use initials. It uses an algorithm that looks
at first and last name elements and the email address. --
Russ Valentine
[MVP-Outlook]
"jivester" wrote in message
...
Autoresolution...